LG TV and LG webOS Smart TV Discussion
LG TV and LG webOS Smart TV discussions including usage, specific models, new releases, and upgrades.
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Latest Posts
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I cant say I am surprised Simply copying the file with different suffix fools no-one You need to re-encode as .mkv I have been doing that will all other formats for several years now, mp4 etc Never had a problem playing the new version in my LG 65" Nano tv With no noticeable loss of quality -
By Philip Heavin · Posted
Mine was about 2 years old when it started. It is right on the ocean and we are used to electronics failing due to the salt air. It is only a 50 inch, so much easier to cope with. I completely agree that it should be covered under the extended warranty. It may not be a "common" problem, but it certainly isn't unknown. -
By prawlings1 · Posted
I have seen the discussion about the ribbon cable. It is hard to understand why the problem didn't show up until almost 3 years after I bought the TV. The TV is so large that it is a two man job to take it down and there are lots of external cables and devices such as (HDMI splitter, Roku Ultra and a 6 port ethernet switch attached to the back of the TV. I think I will disconnect the ethernet cable and use WIFI. I am competent to do the work, but it will be a lot of work and I don't want to pay a tech to drive 2 hours each way to do the the repair. I feel like LG should cover this under an extended warranty if the ribbon cable is the cause of the problem because this is an assembly quality issue, not a component failure. LG claims that this isn't a common problem! Thank you for your input. -
By Philip Heavin · Posted
The symptoms you describe are exactly what I and other people in this thread have had and fixed themselves. It is indeed a hardware problem, not software. I did the fix over 3 years ago and it got rid of this problem. It is up to you whether you are willing to open up your TV. With your TV I would be hesitant also. If it works fine with Wi-Fi you may just want to go with that. -
By prawlings1 · Posted
I have an OLED77C3PUA. Two days ago, I was watching a video on a Roku Ultra that is connected to my TV when two popup messages appeared the first said "wired network is disconnected" the second appeared about 10 seconds later saying "wired network is connected". The cycle of messages never stops. I tried unplugging the TV and holding the power button ON for 20 seconds. Powered the router of and back on and followed up with powering the TV back on. This didn't solve the problem, I updated the apps and reset the TV to factory default settings; still did not fix the problem. I swapped ports on the router and replaced the ethernet cable. Still no luck. The TV works without problems when connected to the network with WIFI. Also, the Roku is connected to the same router and it has no connectivlity problems. When I disconnect the ethernet cable from the TV there is a message "wired network cable is disconnected" The router port LEDs indicate activity on the port used by the TV. This indicates to me that there is communication between the TV and the router so I don't think the problem is cable or hardware related. I called LG tech support. They said that a tech could come out to repair the TV. That would likely be a very expensive service call because the nearest tech is about an hour and a half away. If it is a hardware problem, parts would need to ordered and they would either take the TV or return with parts so it is likely the tech would have to make two trips. I suspect the problem is caused by software related to DNS or something else associated with IP protocol handling. It seems unlikely that the tech will be able to resolve this kind of problem. For now I will leave the ethernet cable disconnected to get rid of the popups and connect the TV to the network via WIFI. Nothing changed about the network wiring or network architecture prior to the appearance of the problem so I am wondering if an OS update caused the problem. LG tech support wasn't any help. -
Oh, additionally: I have tried to re-package, without re-encoding: ffmpeg -i Infile.avi -c:v copy -c:a copy outfile.mkv doesn't play neither. It needs some re-encoding, e.g. with libx264 as video encoding option. Meaning, it is not lossless with respect to quality. -
Please, read carefully. I have some 1500 files that don't play with Media Player. In 100+ directories. You fail to argue, why I should want to waste weeks of my life for no other purpose than enabling Media Player on my TV to play those files. For which a bunch of working players exist, except that WebOS doesn't want to permit me to install any of those. Isn't that a tad crazy?
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You said it yourself 25 years ago The world has moved on. A quick conversion to .mkv takes a minute or two and saves disk space, without loss of quality
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