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LG webOS User Support Forums

User to user LG webOS support forum.

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  1. LG webOS Smart TV Questions

    Get support from other users by asking a question about LG webOS Smart TV functionality, how to, and general TV support.

    4,202
    posts
  2. LG webOS Smart TV App Questions

    LG Store Apps, questions about the webOS TV Apps, and feedback about new and existing LG Store Apps.

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    posts


  • Latest Posts

    • To be honest, I tried Plex server on my Windows PC (not very powerful but it plays any movie I tried and it's rendering on the chromecast via VLC player). I removed Plex and just shared the folder with the movies, also I enabled media streaming on order to watch movies on any device. I use this as it's the simplest method I've found yet, and It's working great for 4-5 months now. I will try with better quality and higher bitrate movie. I haven't checked how much speed it needs but have played lots of movies without stutter, even tried simultaneous play on 1 TV, 1 ChromeCast, 1 laptop and one phone... I wonder how I didn't fry the router.
    • Hello. I have a problem and whatever I do, the TV can't show subtitles unless they are embedded in the movie. I have movies on my PC, connected to the same network as the TV. The movies folder is shared and also I enabled streaming, so I can watch the movies from any device. I go to Photos & Videos (or I choose the PC stream directly from inputs menu), I go to the movie folder. When embedded subtitles everything is OK, but if subtitles are on .sub or .srt file the TV seem to ignore them. I open the TV options go to Accessibility turned the subtitles on, restarted the TV and PC, start the movie again and NOTHING the subtitle option is grayed! I even tried different character encoding for example ANSI or UTF-8 and NOTHING again!!!   The subtitles are on the same folder, with exactly the same name - example: Name of movie file "Tom Clancys The Division Agent Origins.mkv" Name of subtitle file "Tom Clancys The Division Agent Origins.srt" (even if I change it to .sub)   Please LG dev team, FIX THIS crap, or I (and many others that want damned subtitles) will never buy your TVs again... PS: I  have tried dozen of ways to watch the movie, but no success with subtitles. The only way to have subtitles is to embed them with program or to use HDMI cable and play the movie from the PC.   THIS IS RIDICULOUS, IT'S 2019 FFS :@ I AM SO PISSED!!!
    • I can´t pair my LG TV UJ6300 with my new Sony Headphone WH-1000XM3 The device does´nt appear on the LG TV bluetooth list.
    • Dears all Please support me I want to unscramble scrambled channels and I don't know where to add the code!! Thank you
    • Hello, i'm new on this forum and I buyed an LG 55C8 Tv. I'm italian and I have problems to set the DVB-S signal. The tv report a series of satellite and has setted as free satellite only TVSat that is the free provider of my zone including rai and mediaset. I have not a tvsat smartcam and my system is setted on free wifi on hotbird 6, 7a or 8. TVSat is on Hotbird 13, so the signal is not received. I tried to set the satellite custom settings from myself but I have no luck. I post the picture of my old tv with the correct settings, if anyone want to help me i will be grateful. Thanks in advance.
    • Did you chase them up, and if so what was there answer?
    • Probably your sound output is not set right. Go to settings and change audio output to auto. It might be set to PCM or something else. if still doesn’t work after changing to auto, restart the tv and soundbar fro mains. still not, then press the “AD” button on the magic remote while HDMI 2/3 whichever is ARC is selected as source. You’ll get a menu with power button. Click that and the soundbar will power off. Then after 2 mins do the same to power on again. These should work definitely.
    • Since Zee5 App is not available on the play store I am unable to play any media on LG Smart TV runs on WebOS. I have written to Zee5 in regards the same and they mentioned that they are aware of this issue and working on it and it would be available in a month. It has been 3 months past as of June 24, 2019 but the Zee5 App is not available. 


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