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According to the developer site, the Web Engine powering the Apps and I assume the Web Browser on WebOS is built on version 53 of Chromium (for 2018-2019 models) or Chromium 68 (for 2020 models). Version 53 is from 2016, and 68 is from 2018. The current version is 85. The latest version of JavaScript used by modern websites (ES7) is only supported in version 68 and above, and there has been some evidence that although WebOS is using version 53 of Chromium the browser is not fully compatible with the previous JavaScript version (ES6). The result is that by keeping the WebOS browsers locked in older Chromium bases users will find more websites become unusable on our Smart TVs as old sites are upgraded to new versions and new sites come out. This is not an issue for Android based Smart TVs where users can install current web browsers of their choice. LG is supposed to be a leader in technology- I have been incredibly pleased with my LG phones and other appliances but am extremely disappointed with the proprietary WebOS browser on LG Smart TVs. IN 2020 it is unacceptable thar such a fundamental function of a smart device (web browsing) is so out of date.

Chatting with LG rep - He said: "The LG servers are currently down for maintenance, LG is currently working on fixing this and should be back up soon". That was a scripted BS answer - who takes down servers for routine maintenance on New Years Day. I dug a little deeper and he confirmed the servers "crashed and LG is trying to fix" I also asked him to pass upstream that a proactive effort from LG to the Community on the status would have helped a lot of people not waste their day trying to fix something that they couldn't.

I'd like a fast accessible shortcut to turn off the screen, eg. when pressing settings, a button on the screen. Or even better, the possibility to configure the speaker off button on the remote to turn off the screen instead. It should work independently of the energy saving feature, so that energy saving is not set to off when the screen is turned on again. The existing procedure to turn off screen is to complex press settings, press all settings, press energy saving, press off..... and when the screen is turned on again, the energy saving is set to off, and not to the previous value (eg. auto). OLED65C7V-Z

No problem - I'll post here when I get more info. Hopefully, they will get this resolved quickly

We had the same issue. Unplug your tv and press the on/off button on the tv, hold it in for 10 seconds while the tv is unplugged. Then wait 20 seconds more and plug the tv back in and turn it back on. This solved the problem for us.

The sales person in showroom pushed for LG saying it has better sound and picture richness. But obviously didn't reveal big shortcomings of non-android smart TV in today's ecosystem. This is useless as you are not having freedom to install apps of your choice from playstore. I can't even get Sonyliv. Horrible OS. Now I am trapped for years after buying this TV. Don't buy LG or other non-android TV unless you can affford to throw it in weeks. When will LG grow up?

LOL!

Please add the ability to have eye comfort mode turn off / on at set times. (Similar to night shift on iPhone) Or at least move the setting to an easier location to avoid digging through settings menus. I turn it on every evening to stop the light effecting my circadian rhythm, then off when watching TV during the day and this would be very convenient.

YES. PLEASE ADD THIS! I can currently do "free" or non-DRM content using Hue Sync from a PC but it would be a HUGE feature to add this natively to WebOS. Application needs to send information about the displayed colors on a given area of the screen to the Hue Bridge over WiFi link. Hue Bridge would then tell the Hue Lights how and when to change color values. As there is no way to output video from the TV, the content providers should not have any DRM concerns. This would be the absolute cleanest solution and at least in the US market and would funnel so many buyers towards LG units. Summary of wish: Feature to be added to the "all settings" menu somewhere under display Selection enables the TV to run Hue Sync software TV then connects to the Hue Bridge on customer premises Whatever content is displayed on the TV screen from whatever source (streaming, cable box, etc.) is analyzed by Hue Sync software for color/placement information TV sends color and screen area information in real time to Hue Bridge Hue Bridge tells Hue Lights the appropriate color adjustments to make Check it out in action:

Hi, just bought a new LG OLED and pretty fast noticed that I`ve now chance to change the wallpapers ?!? Really pretty strange - even the smallest smartphone offers such a feature. The TV has enough USB interfaces - why is it not able to customize this by an own set of pictures ? Can`t be that big rocket science to implement this , especially for such an expensive device this should be a standard feature !!! Or did I miss something in the settings of the TV ?

I output the sound from my LG 75UJ657A to external speakers through a bluetooth connection, but it doesn't automatically connect to the bluetooth device when I turn the TV on. Whenever I cycle the TV off and, then, back on, the TV asks if I want to connect to the bluetooth device, and I have to select "yes" with the remote. My smart phone automatically connects to all the bluetooth devices I've set it up with. When I start my car, my phone connects automatically to the car stereo/phone system, and it does the same with other bluetooth speakers I have. This is what I want my TV to do. How do I get my LG 75UJ657A to automatically connect to the bluetooth device I've set up with it?

It would be amazing to be able to use the Philips HUE and synchronize the lights with the video and audio of the LG TV. Thanks

Try this, and see if it works... Go to Settings / Home Settings / Home Auto launch Turn this setting OFF

I would like to be able to access my network drives without using DLNA. It should look just like a USB drive.

When will we get the SONYLIV app on WebOS ? Even the WebOS browser doesn't support playing SONYLIV content due to lack of Flash support. Strangely Chromecast also has issues.

Good News! LG Support answered me today. There is an update (05.10.15). It cannot be download over-the-air (yet). But from their website: https://www.lg.com/de/support/product/lg-OLED77C9PLA 1. Download 2. unpack the zip file 3. Put the extracted file in a folder named "LG_DTV" on an usb stick. 4. insert the usb stick on the tv usb port 5. start tv 6. "update now?" -> kick "yes" Now Dolby Atmos with 4k 60hz on my OLED C9 (from 2019) works fine with Apple TV 4k (2021 Model) and Denon Receiver just fine! nice!

webOS 6 needs to be made available to all existing LG smart tv's. The lack of updates for older models will damage LG in the long run. A tv is not the kind of item people want to buy every year or so. If LG won't support the 2 smart tv's that I've already bought then my next one will be another brand. Also support for developers is pretty bad. The documentation needs a whole lot more information, it is not kept up to date and the component manager can't pull updates as LG's servers are no longer available.

It is now 2020, and the WebOS browser in LG Smart TVs (which I believe is Chromium-based) is still massively out of date and doesn't work properly with a ton of websites! The main problem is actually very simple. The browser doesn't support EMCAScript 2015 or ES6. Basically, translated from nerd speak, it doesn't work properly with modern code using new features created since 2015, so any newer websites will break unless they've been written to be compatible with ancient browsers and OSes. This should not be the case on a TV made in the current year. It should be running an up-to-date web browser, if not for convenience, then for SECURITY reasons as well!

Hi Sbzz, That is fine, and based on this, LG shall expect less sales as people will move to Android. Another Nokia story! Fair enough. I will do my best to advise anyone NOT to buy a TV with Webos, to avoid spelling his money down the drain.

Not everybody are Android fans and I find the apps in the LG Store are perfectly adequate for my needs. I am very happy with my LG, best set I have owned.

Model: 2016 55-Inch OLED55B6P Smart OLED TV. Current Software Version: 05.30.60 Just wanted to share my experience relating to what started as a YouTube message that read “We’ll stop supporting this browser soon. For best experience please update your browser”. I don’t consider myself an LG TV expert, so my only motivation is that this might help someone. The bottom line is there is more than one way to access YouTube on your TV. First of all, let me be clear that I am referring to the basic YouTube platform, the one that features ads, which is what I use and care for. You also have YouTube Premium (previously YouTube Red), a paid service that offers an ad-free YouTube experience, and thirdly, YouTube TV, which is another paid service that offers live streaming television to compete with the likes of Sling TV and Hulu with Live TV. For the longest time I watched basic YouTube through the TV’s Web Browser application and it is through this method that I got the “We’ll stop supporting this browser …” message. In trying to resolve this I checked for software updates by going to ‘General’ and ‘About this TV’ where I then selected ‘Check for Updates’ but the system response was ‘No updates found’. My take at this point is that unless LG eventually upgrades the Web Browser application, it looks like this method of accessing YouTube may eventually stop working. It might be a good idea to make sure the “Allow Automatic Updates” option is enabled or checked. A Second Way (and this how I fixed my situation): I went under ‘LG Content Store’ on the TV, searched for the basic YouTube application and installed it. At first it was a bit awkward to figure out how to navigate the app. but after about 20 minutes of playing with the different remote buttons, I was able to figure it out. As it turns out, this LG YouTube application seems to be more feature rich and is actually easier and more practical to use than by using the Web Browser. A Third Way: Some time ago I purchased a Roku Streaming Stick+ which also offers the ability to access YouTube. The only issue with this method is that I don’t believe you can use the TV remote to control it (at least I have not figured it out), and for this reason alone, I believe the LG YouTube application is the best solution.

Today I updated my c8 firmware to 05.10.35 Now arabic subtitle splits letter by letter CodePage is Arabic Before update everything was OK

I sent mail to LG support and they answered me Dear Friend Thank you for writing to LG Electronics Middle-East. Please let us express our sincere apologies for the situation you faced and thank you for taking time to contact us Regarding your complaint kindly we would like to inform you that we already escalated to the concerned department and they will take an action regarding this complaint. We are committed to provide you with the level of service you expect from LG. We value you as a customer and appreciate any additional feedback you may have in the future. Best Regards, Customer Service Department [You can also reach us on WhatsApp No +971 54 3939 054]

DisneyPlus contacted me through Twitter and stated it will launch on LG WebOS software versions 3+ everywhere 11/12.

If you use the voice function on the remote and say "screen off" it will also turn off the screen, this seems to be the most efficient way of doing it I've found so far. There needs to be a shortcut button on the remote!

Pick up your magic remote. Shake it until you get a pointer on the tv screen. Press the little scroll wheel button down. This should display the input source in the upper left corner such as "HDMI1". Then motion with the remote until the pointer is over that "HDMI1" and press the little scroll wheel again. That should show the information about that source.

Guys, some ray of hope

Hello, It would be a great addition if OLED TVs had more options for subtitles color: like a dark gray, a very dark gray and maybe a transparency setting also. As it currently stands the subtitles ruin the watching experience a bit because they're too bright on HDR content :( The gray option nearly identical to white. Also support for more subtitle formats such as PGS would be great, it would remove the need to have an external device for video playback and improve the overall experience. Regards Luís

I called LG today. The tech had me change the location in settings to Canada, restart, and then back to US. That did not help. Then he was going to have me do a factory reset (which I already had done twice before the call), and so I asked him what he would have me do next if the factory reset did not work. He said he didn't know, upon which I asked him to please check if others were reporting this issue (it did not help that he never heard of SlingTV). After about 5 minutes on hold, he came back and said other customers have complained about this issue and factory reset (which includes signing out of SlingTV) did not help either. The technician said they will elevate the problem to the LG software engineers to work this out with SlingTV. Bottomline: LG tech support was not able to resolve the issue for me. Hopefully a future update will resolve the problem.

Signing out of Sling, or deleting the Sling app will allow you to go to the Home Screen like normal but as soon as you sign back-in to Sling, or relaunch the app, the loop starts again. So, it is only a temporary fix. If you launch Netflix from your remote keypad then go to the Home button, that seems to work too - until you relaunch Sling. I think this issue started after the last Sling update.

After updating to the latest web browser with new user interface on LG C9, subtitles on all streaming websites disappears every 2-3mins. Video continues to play without subs. The subtitles will re-appear if I move the magic remote but disappears again after 3mins. Should be a widespread issue as it's also happening on Youtube.com videos with subs. Un-related but Play/Stop button on magic remote also stop working on the new browser.

LG needs to fix the broken Dolby Vision when connecting via an AVR. Seems that Pioneer issued an update. Connection Denon/Marantz is broken. @LG test your updates before pushing them to aTV. We do not need crapy updates. We can wait until the tests are done

@mohanad Ibrahim From what I can see so far, the cause is that the Vestel manufactured LED backlight strips turn blue after some time, and can then fail completely. These are what produces the white brightness behind the coloured pixel leds. These were supplied to MANY TV manufacturers for a time, so many brands and models may get this. If you are from the UK, you might be able to claim on the Consumer Rights Act 2015 (the item must be fit for purpose for 6 years). See: https://www.ifixit.com/Answers/View/445366/Why+does+everything+have+a+blue+tint for background. See this site for replacements, but be warned, the TV will need a very complex strip-down to get at the screen internal "guts" where these bars are that will need replacing (see the Youtube video - you will need some good expertise and care to do it). The parts are around £65, more for genuine LG, so could easily be £150 - £250 plus for an TV tech to do it. BARS: https://tvledbars.com/?s=43uj630v-ta&post_type=product TYPICAL HOW-TO: https://www.youtube.com/watch?v=h5Zyqowl6zg

Sorry to disappoint you but your tv won’t be receiving any updates. As for smart tv updates and blaming LG that it has stopped providing updates, its the same with every manufacturer. Even android tvs stop getting updates in 2-3 years. Its always better to buy an external device for this purpose. They last longer and can be upgraded when needed. Buy a firestick or an apple tv whichever suits you. There are many more options. Firestick is just 2000 INR. Does your android phone receive updates for more than 3 years? No, however expensive it may be. Its the same case here. I am not defending LG just providing the solution and wanting you to accept the reality.

Does anyone from LG see these posts? It's just staggering. Selling a bunch of TV models not fit for purpose!

Looks like Disney finally fixed its app - have not used D+ in months as I purchased an NVIDIA Shield Pro and now stream everything from that (including Movies Anywhere, CBS All Access, HBO Max and Peacock). Just for fun loaded the D+ app on my LG, saw a 9/14 update and applied it, and lo and behold the D+ 4K movies now show 4K available and play in 4K. Still better with the NVIDIA since I can get ATMOS sound in addition to Dolby Vision (the 2016 models do not have eARC and can only output 5.1 max via HDMI).

I would like to have a torrent client app (utorrent or bit torrent) in my LG tv, and download files to an external hard disk connected to the tv.

@chriswv3 If you wanted a PC with the possibilities to watch television then you should have bought a pc with a tv-card. Regards, Jan

IMO You have a wrong understanding of the capabilities of a smart tv. It is not meant to replace your laptop. Yes they do expect that consumers connect their laptop but not use the tv as a laptop. I am talking in general for any smart tv. The capabilities you are expecting ; even an external box would fail to provide. The closest you can get is an apple tv or an nvidia shield, still they can’t replace a laptop’s capabilites. Second to push the sales of the newer model they omit new features from older models and provide only on new ones.

WebOS rocks ; android is slow , lags and buggy . The only advantage of android is the wide range of apps. If you want so many apps just buy a firetv stick . Its way better than any android tv.

Silent update. At least here. Same 1.0.70 started working again. Something probably serverside.

Hi Team, We dont have Airtel Tv and Hot star app available on lg web os. Availability of these app will make our tv actual smart. Thanks.

looks like your tv is from 2017, not that much old. my 55uh850v is from 2016. try cable matters adapter on page 1. it works perfectly on my tv so it can work with your tv too like the others.

It seems the servers are down internationally at the moment. I just bought a new TV today in Ireland and I'm having the same problem, as are many others on the forums I've checked. Hopefully it gets fixed soon.

Yes they are ahead of their game as MHEG is being phased out but it's too early to phase it out on sets until the changeover is complete. As this thread has proven, customers are missing out...not a good recipe for customer relations. MHEG and HBBTV can run alongside each other as can be seen in my 2018 set so why jump ahead of the game only to find many customers are unduly disappointed at purchase of these tv's.

We agree - it almost certainly is a firmware issue. For anyone else following this thread: Please do check out the Facebook post and give the oxygen of 'likes' if you're able to. Thanks.

We too have this issue. None of the suggestions regarding inline attenuation, software updates or resetting will have any bearing here because it is a drop-off with the LG platform (and a major one at that). As far as those who are considering trying for a refund, there are essentially two options:- If the set was ordered online then exercise your 30 day right to reject. If past this point then there is scope for arguing it's either unfit for purpose, not of merchantable quality or, as-is perhaps more likely, reasonably expecting the set be used with such services i.e. the set is meant to work with Freeview[HD] services . There is more than one way to skin this cat... 😵See: Consumer rights with Martin Lewis The problem won't get fixed until LG, and perhaps Freeview et al get their heads together. To get their attention please up-vote this Facebook post on LG's official page: LG Official Facebook page - Invalid service on WebOS TV Hope this helps. 👍

Where can I go to suggest that this screensaver be set up as a default, but can be disabled. Karaoke is impossible with this!

I agree. I´m trying to use IPTV apps and I have problems with some channels because use codecs like H.265, not present in my TV (49UJ6560 with WebOs 3.5)

@Chaoskcw - thank you so much for your "helpful" reply. The original post does not say whether he is watching live TV, streaming, or what. If you pause the screen, the screen saver is designed to come on. If it's coming on during a show that hasn't been paused, it's a problem with the TV and he needs to call LG for help. People do much more with their Smart TVs than just "watch TV". If you think my post was "of no use and very naive", all your post was designed to do was give me a hard time. Mine was to try to help the person with the problem, even if it didn't turn out to be the correct solution. So you tell me, which post was of more value on this forum? If you want to troll people on-line and make yourself feel better, you should try another forum.