Quantcast
Jump to content

  • 19

this app will now restart to free up more memory


Pat

Question

Recommended Posts

  • 0
22 hours ago, Martlea said:

Let's trust the 'update' released yesterday does indeed fix this and other LG WebOs or TV issues. Interestingly I received a reply to a request for help from LG Tech about my Hard Disk recordings stopping after 3 minutes.

LG actually advised me previously to use a USB Hard Disk & not a USB Stick as the sticks don't work despite advertising to the contrary. They informed me it should be a USB 2.0 compatible device. I purchased a 1Tb one. It is powered from the USB port, less than 5v as stated in the LG User Guide.

Tech misread my email and assumed I was using a  USB Stick. Then said LG TV will not work reliably with USB powered Hard Disk. I have asked them to give me the name or details of a USB hard disk LG know actually does work with the only 1 single USB port on this TV set or refund me cost of trying multiple hard disks until I find the 'one' that does what LG advertise/promise their 'smart' TV's will do. Not holding my breath.

Hi there, I have same issue, my tv has sw file 05.30.03 dated 31.10.17. LG website has no update that I can see?

Please can you advise where you got update from?

Many Thanks

Link to comment
Share on other sites

  • 0
On ‎12‎/‎04‎/‎2018 at 12:36 PM, Agooner said:

Mine is OLED55B7V. I'm UK based so there maybe different country versions, ie between DVB and ATSC.

mine is 43LG594V

after the software update last week - YouTube appears to be a lot more 'stable'

Lot less 'jumping out' due to;       this app will restart to free up more memory

Watched 2.5 hours on Friday - no crash

same Saturday

Watched Coachella over 3 hours on Sunday and it did crash out once.

 

Link to comment
Share on other sites

  • 0

I bought the LG 49UJ701V TV recently.  I get the message regularly. I found my only recourse is to switch the TV off completely at mains. This seems to solve this for a while. I think I have resigned myself to having to do this now and then. Something I never had to do with old Samsung smart TV.

Surprised that such a fundamental issue with a supposed smart TV  has not  been addressed.

Link to comment
Share on other sites

  • 0

I only had the problem using the web browser to view streamed TV on BT Sport. I have watched 4K videos on Youtube with no problems. I have watched programs, including 4K (Worldcup), using the BBC iPlayer with no problems.

My suspicion is that the streamed TV from BT Sport has metatdata which the Web Browser app does not support and doesn't know what to do with it, so crashes.  BBC's iPlayer, Netflix, Now TV and the ITV Hub have apps which support the corresponding channels and presumably will manage any metadata correctly, but there is no app (afaik) for BT Sport. 

Link to comment
Share on other sites

  • 0
We had the same issue.  Unplug your tv and press the on/off button on the tv, hold it in for 10 seconds while the tv is unplugged.  Then wait 20 seconds more and plug the tv back in and turn it back on.  This solved the problem for us.
Thank you sir, this helped. For how long we'll see.
LG OLED C7 webos 3.5 in my case.

Sent from my LM-G710 using Tapatalk

Link to comment
Share on other sites

  • 0
On 9/8/2018 at 3:43 AM, Ang said:

We had the same issue.  Unplug your tv and press the on/off button on the tv, hold it in for 10 seconds while the tv is unplugged.  Then wait 20 seconds more and plug the tv back in and turn it back on.  This solved the problem for us.

I got this annoying problem two days ago. It was working perfectly all the time.

Model LG-49LJ594V | Purchased Date    13/03/2018 (UK, Scotland)

link hidden, please login to view
  

Watching my TV through antenna or WiFi. No cable from the Virgin box. 

Did the reset. Thanks Mr Ang. Helped now. Needed to do Auto tuning for the Freeview program list.

Cheers, Egils

Link to comment
Share on other sites

  • 0
On 9/8/2018 at 9:43 AM, Ang said:

We had the same issue.  Unplug your tv and press the on/off button on the tv, hold it in for 10 seconds while the tv is unplugged.  Then wait 20 seconds more and plug the tv back in and turn it back on.  This solved the problem for us.

Worked Perfect. Thanks for the answer and saving me all the reset process 

Link to comment
Share on other sites

  • 0

I have been using the LG 43" UHD Smart TV with WebOS now for about a year.  At first it seemed to run fine and continuously while watching all manner of material.  Recently I added a Synology NAS Server to my network, and I've noticed interruptions regarding the "must restart the app to free more memory" while running the Plex app. I have tried various things to resolve the problem but the only thing I have found useful is to cut the power "just to the TV".   I have my cables tied neatly together with ties, and as I'm not sure which is for the TV at my power strip, I find it easiest just to pull the plug on back of the TV.   This should theoretically free up the memory just on the TV's internal memory.  After trying this I have been able to watch any content which was previously stopping to free memory, without any problems for a least a couple of days now.  

If this happens again, the first thing I will try is unplugging the TV for several seconds and try again.


Original Content From: https://www.lgwebos.com/topic/3239-this-app-will-now-restart-to-free-up-more-memory/

Link to comment
Share on other sites

  • 0

I have been using the LG 43" UHD Smart TV with WebOS now for about a year.  At first it seemed to run fine and continuously while watching all manner of material.  Recently I added a Synology NAS Server to my network, and I've noticed interruptions regarding the "must restart the app to free more memory" while running the Plex app. I have tried various things to resolve the problem but the only thing I have found useful is to cut the power "just to the TV".   I have my cables tied neatly together with ties, and as I'm not sure which is for the TV at my power strip, I find it easiest just to pull the plug on back of the TV.   This should theoretically free up the memory just on the TV's internal memory.  After trying this I have been able to watch any content which was previously stopping to free memory, without any problems for a least a couple of days now.  

 

If this happens again, the first thing I will try is unplugging the TV for several seconds and try again.

 

Original Content From:


Original Content From: https://www.lgwebos.com/topic/2532-this-app-will-now-restart-to-free-up-more-memory/page/3/

Link to comment
Share on other sites

  • 0

Hi my lg 32lk61 keeps bringing up the memory error issue and have talked to lg service regarding the issue. asked me to take a screen shot and a copy of the invoice so it can be returned for service/repair

I like other believe there is not enough memory installed in the lg smart tvs ( no issues with my samsung tvs

is there a way to get into the service menu to look how much memory is installed then when my tv comes back I can check to see if there has been a memory upgrade

 

tv screen error.jpg

Link to comment
Share on other sites

  • 0
8 hours ago, mike4scuba said:

Hi my lg 32lk61 keeps bringing up the memory error issue and have talked to lg service regarding the issue. asked me to take a screen shot and a copy of the invoice so it can be returned for service/repair

I like other believe there is not enough memory installed in the lg smart tvs ( no issues with my samsung tvs

is there a way to get into the service menu to look how much memory is installed then when my tv comes back I can check to see if there has been a memory upgrade

 

tv screen error.jpg

I have the LG UJ6300 43" Smart TV and I've had that problem.  See my post above from 2/27/20.  On my set one need only go to "Settings" on the remote,  "All Settings" "General", tab over to the right and select "TV Information" and you should see "Available Internal Storage".  Mine is 0.62 GB.  That seems perilously low for an advanced UHD smart TV to me.  The solution for me is to just cut the power "Just to the TV" for several seconds, and plug it back in and try again.  

I was receiving the same message, but after restarting the TV by switching off, and unplugging the TV only for 20 or 30 seconds solved to problem.   I have had to repeat the process once or twice since then, but it only takes a couple of minutes, and the set has worked like new since.  If it happens again, just repeat the process.

Link to comment
Share on other sites

  • 0

Thanks for the reply I managed to find the internal memory size 0.38/0.45 Gb 

Lg have now picked up the TV for repair. Will be interesting if the repair includes an increase in memory and if that cures the issue

As the tv is fairly new I don't believe I should be carrying out any resetting however small. It should work right out of the box

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Answer this question...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Similar Topics

    • By rwskinner
      A few months ago after a firmware update, the one that says "SLING + FreeStream" across the screen on starting sling, each time the tv comes on, and sling was the last item open, it says network error, and if I exit sling loads fine.
      It only does this with Sling and my LG tv's.  Netflix doesn't do it and my Samsung and Visio don't do it.  None of my LG's did until that update.   It's like they're trying to go to a site before the TV's network is ready, and no retrying it.
      If I go to Netflix then turn off the TV, when I turn it back on Netflix loads just fine with no Error.
      I'm resetting these again.  I tried that multiple times and it doesn't fix anything.  Deleting the Sling app and reloading and updating doesn't help either.  This all happens on all 3 of my new LG's.
    • By Beelbo
      Is there a Twitter App for LG webOS? I can't find it in the LG Content Store on my LG smart OLED TV.  I can open Twitter in the browser app, and once it raised a prompt "It's better in the App" but that has not returned. 

      Web searches on the topic come up empty.  Either the app is there so nobody asks about it, OR people are really incurious!
    • By picklesandbeans92
      I  have just bought an LG TV (model LG 43UQ7500). I have tuned it via antenna, but the TV has a problem playing everything (it says "invalid service") except for 7 channels, which are public broadcast (but that shouldn't make difference - they are all DTV). The only thing that does help is turning off the TV, waiting for a few minutes and then turning it back on. Once I turn it off and then on, it stops working - except for the 7 channels. So it's a neverending process of turning it off and on to actually be able to watch the TV. 
      Does anybody know what could be causing this? The TV has been updated, I have set it up for my location (Czech Republic), I've tried factory reset....
      Thank you for your suggestions!
       
    • By pattox
      It is easy to add a new item to the quick settings side menu on an lg c2, as long as the item you want is shown on the list presented when you choose  the + add item.  If you want to add a "shortcut" to an item that is not on the list then how can that be done.  Is it possible to edit the list presented?
      Specifically I want to add a shortcut to "subtitles on" which is buried deep in accessibility settings,  there nothing on the list of options presented to allow this.
    • By News Reporter
      The Company’s First Diagnostic Monitor With IPS Black Technology,
      Features an 8-Megapixel Resolution and a 2,000:1 Contrast Ratio

      SEOUL, May 30, 2023 — LG Electronics (LG) has launched its 31.5-inch IPS Black diagnostic monitor (model 32HQ713D). The company’s first medical monitor to employ IPS Black technology, the new model provides sharp, clear images with vibrant colors and a 2,000:1 contrast ratio. LG’s new diagnostic monitor delivers consistent image quality via automatic self-calibration and ease-of-use with 6 convenient hotkeys.
      Thanks to an 8-megapixel resolution (3,840 x 2,160 pixels), LG’s IPS Black diagnostic monitor offers the level of clarity needed for medical imaging, including x-rays, mammograms and CT scans. With Multi-Resolution Mode (8, 6 and 4MP), users can adjust screen resolution to suit the type of image being viewed.
      Equipped with IPS Black technology, the 32HQ713D provides clear image definition with deep blacks and detailed expression in the low gray tones. LG’s diagnostic monitor also features a built-in front calibration sensor that enables automatic self-calibration to help keep image quality stable.
      Additionally, the 32HQ713D comes with Focus View Mode and Pathology Mode. Controllable with either mouse or keyboard, Focus View Mode makes it possible to select a specific part of an image to review – dimming the rest of the screen to help highlight the area of concern. Pathology Mode provides image clarity and accuracy as if looking at a microscope.
      LG’s new diagnostic monitor offers a convenient user experience with 6 hotkeys that make it quick and simple to adjust various settings, including mode, screen resolution and lighting. For convenient management, the Presence Sensor automatically turns the display off after 5 minutes if no motion has been detected. The monitor also comes with a one-click stand that simplifies the installation process and offers ergonomic comfort with adjustable tilt, height and swivel.
      “LG’s new diagnostic monitor offers the high contrast needed for displaying clear medical imaging,” said Silas Choi, vice president and head of the B2B solution business division of LG Electronics Business Solutions Company. “Leveraging our outstanding display technology, we will continue to provide medical monitors that meet the specific needs of medical professionals.”
      The 32HQ713D is now available worldwide. For more information about LG’s diagnostic monitors, visit
      link hidden, please login to view. Key Specifications:
      LG Diagnostic Monitor (32HQ713D)
      Panel Panel Type IPS Black Inch 31.5-inch Aspect Ratio 16:9 Resolution 8MP (3840 x 2160) Color Gamut (Typ.) sRGB (CIE 1931) 100 % Brightness (Typ.) 1000cd/m² Contrast Ratio (Typ.) 2000:1 Response Time (Gray-To-Gray)
      14ms (GtG, Overdrive Not Supported) Feature DICOM Compliant Yes Hardware Calibration Yes (Software Application: LG PerfectLum)
      Display Mode Multi-resolution Mode (8/6/4MP), Focus View Mode, Light Box Mode, Pathology Mode Video Signals Input Terminals DisplayPort x2 User
      Convenience PBP / Dual Controller Yes (2 PBP) / Yes Lighting Yes Hot Key Yes (6 keys) Presence Sensor Yes Physical Specifications
      Adjustable Stand Swivel: ±15° / Tilt.: -5°~15° / Height Range: 110mm * Product specifications may vary by region and are subject to change without notice.
      # # #

  • Similar Tagged Content

×
×
  • Create New...