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this app will now restart to free up more memory


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We had the same issue.  Unplug your tv and press the on/off button on the tv, hold it in for 10 seconds while the tv is unplugged.  Then wait 20 seconds more and plug the tv back in and turn it back o

Bought a new 65" Smart TV, all the preoaded apps You Tube, Netflix etc  are restarting after couple of minutes with "this app will now restart to free up more memory" message.

Best solution I have found. Download a screen share app / Tv cast when you sync your phone to Tv and play a movie or tv show via the Tv share app on Tv it dose not crash.  Works 100%

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22 hours ago, Martlea said:

Let's trust the 'update' released yesterday does indeed fix this and other LG WebOs or TV issues. Interestingly I received a reply to a request for help from LG Tech about my Hard Disk recordings stopping after 3 minutes.

LG actually advised me previously to use a USB Hard Disk & not a USB Stick as the sticks don't work despite advertising to the contrary. They informed me it should be a USB 2.0 compatible device. I purchased a 1Tb one. It is powered from the USB port, less than 5v as stated in the LG User Guide.

Tech misread my email and assumed I was using a  USB Stick. Then said LG TV will not work reliably with USB powered Hard Disk. I have asked them to give me the name or details of a USB hard disk LG know actually does work with the only 1 single USB port on this TV set or refund me cost of trying multiple hard disks until I find the 'one' that does what LG advertise/promise their 'smart' TV's will do. Not holding my breath.

Hi there, I have same issue, my tv has sw file 05.30.03 dated 31.10.17. LG website has no update that I can see?

Please can you advise where you got update from?

Many Thanks

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On ‎12‎/‎04‎/‎2018 at 12:36 PM, Agooner said:

Mine is OLED55B7V. I'm UK based so there maybe different country versions, ie between DVB and ATSC.

mine is 43LG594V

after the software update last week - YouTube appears to be a lot more 'stable'

Lot less 'jumping out' due to;       this app will restart to free up more memory

Watched 2.5 hours on Friday - no crash

same Saturday

Watched Coachella over 3 hours on Sunday and it did crash out once.

 

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I bought the LG 49UJ701V TV recently.  I get the message regularly. I found my only recourse is to switch the TV off completely at mains. This seems to solve this for a while. I think I have resigned myself to having to do this now and then. Something I never had to do with old Samsung smart TV.

Surprised that such a fundamental issue with a supposed smart TV  has not  been addressed.

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I only had the problem using the web browser to view streamed TV on BT Sport. I have watched 4K videos on Youtube with no problems. I have watched programs, including 4K (Worldcup), using the BBC iPlayer with no problems.

My suspicion is that the streamed TV from BT Sport has metatdata which the Web Browser app does not support and doesn't know what to do with it, so crashes.  BBC's iPlayer, Netflix, Now TV and the ITV Hub have apps which support the corresponding channels and presumably will manage any metadata correctly, but there is no app (afaik) for BT Sport. 

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We had the same issue.  Unplug your tv and press the on/off button on the tv, hold it in for 10 seconds while the tv is unplugged.  Then wait 20 seconds more and plug the tv back in and turn it back on.  This solved the problem for us.
Thank you sir, this helped. For how long we'll see.
LG OLED C7 webos 3.5 in my case.

Sent from my LM-G710 using Tapatalk

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On 9/8/2018 at 3:43 AM, Ang said:

We had the same issue.  Unplug your tv and press the on/off button on the tv, hold it in for 10 seconds while the tv is unplugged.  Then wait 20 seconds more and plug the tv back in and turn it back on.  This solved the problem for us.

I got this annoying problem two days ago. It was working perfectly all the time.

Model LG-49LJ594V | Purchased Date    13/03/2018 (UK, Scotland)

link hidden, please login to view
  

Watching my TV through antenna or WiFi. No cable from the Virgin box. 

Did the reset. Thanks Mr Ang. Helped now. Needed to do Auto tuning for the Freeview program list.

Cheers, Egils

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On 9/8/2018 at 9:43 AM, Ang said:

We had the same issue.  Unplug your tv and press the on/off button on the tv, hold it in for 10 seconds while the tv is unplugged.  Then wait 20 seconds more and plug the tv back in and turn it back on.  This solved the problem for us.

Worked Perfect. Thanks for the answer and saving me all the reset process 

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I have been using the LG 43" UHD Smart TV with WebOS now for about a year.  At first it seemed to run fine and continuously while watching all manner of material.  Recently I added a Synology NAS Server to my network, and I've noticed interruptions regarding the "must restart the app to free more memory" while running the Plex app. I have tried various things to resolve the problem but the only thing I have found useful is to cut the power "just to the TV".   I have my cables tied neatly together with ties, and as I'm not sure which is for the TV at my power strip, I find it easiest just to pull the plug on back of the TV.   This should theoretically free up the memory just on the TV's internal memory.  After trying this I have been able to watch any content which was previously stopping to free memory, without any problems for a least a couple of days now.  

If this happens again, the first thing I will try is unplugging the TV for several seconds and try again.


Original Content From: https://www.lgwebos.com/topic/3239-this-app-will-now-restart-to-free-up-more-memory/

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I have been using the LG 43" UHD Smart TV with WebOS now for about a year.  At first it seemed to run fine and continuously while watching all manner of material.  Recently I added a Synology NAS Server to my network, and I've noticed interruptions regarding the "must restart the app to free more memory" while running the Plex app. I have tried various things to resolve the problem but the only thing I have found useful is to cut the power "just to the TV".   I have my cables tied neatly together with ties, and as I'm not sure which is for the TV at my power strip, I find it easiest just to pull the plug on back of the TV.   This should theoretically free up the memory just on the TV's internal memory.  After trying this I have been able to watch any content which was previously stopping to free memory, without any problems for a least a couple of days now.  

 

If this happens again, the first thing I will try is unplugging the TV for several seconds and try again.

 

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Original Content From: https://www.lgwebos.com/topic/2532-this-app-will-now-restart-to-free-up-more-memory/page/3/

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Hi my lg 32lk61 keeps bringing up the memory error issue and have talked to lg service regarding the issue. asked me to take a screen shot and a copy of the invoice so it can be returned for service/repair

I like other believe there is not enough memory installed in the lg smart tvs ( no issues with my samsung tvs

is there a way to get into the service menu to look how much memory is installed then when my tv comes back I can check to see if there has been a memory upgrade

 

tv screen error.jpg

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8 hours ago, mike4scuba said:

Hi my lg 32lk61 keeps bringing up the memory error issue and have talked to lg service regarding the issue. asked me to take a screen shot and a copy of the invoice so it can be returned for service/repair

I like other believe there is not enough memory installed in the lg smart tvs ( no issues with my samsung tvs

is there a way to get into the service menu to look how much memory is installed then when my tv comes back I can check to see if there has been a memory upgrade

 

tv screen error.jpg

I have the LG UJ6300 43" Smart TV and I've had that problem.  See my post above from 2/27/20.  On my set one need only go to "Settings" on the remote,  "All Settings" "General", tab over to the right and select "TV Information" and you should see "Available Internal Storage".  Mine is 0.62 GB.  That seems perilously low for an advanced UHD smart TV to me.  The solution for me is to just cut the power "Just to the TV" for several seconds, and plug it back in and try again.  

I was receiving the same message, but after restarting the TV by switching off, and unplugging the TV only for 20 or 30 seconds solved to problem.   I have had to repeat the process once or twice since then, but it only takes a couple of minutes, and the set has worked like new since.  If it happens again, just repeat the process.

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Thanks for the reply I managed to find the internal memory size 0.38/0.45 Gb 

Lg have now picked up the TV for repair. Will be interesting if the repair includes an increase in memory and if that cures the issue

As the tv is fairly new I don't believe I should be carrying out any resetting however small. It should work right out of the box

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