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  • 1
Pat

this app will now restart to free up more memory

Asked by Pat,

Question

Posted

Bought a new 65" Smart TV, all the preoaded apps You Tube, Netflix etc  are restarting after couple of minutes with "this app will now restart to free up more memory" message.

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13 answers to this question

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Posted

I'm having the same issue with version 04.30.70,  LGwebostv uh6035 is the model information that i got off the tv.

For me, it was crashing out when i had an Apple TV connected to the HDMI 1 (i had to resort to watching netflix via the apple tv since when i used the built in app on the tv, it would crash)

But now, even when an app isn't used, and it's just on HDMI1 it crashed with the same error.

I called support and they suggested that i do a reset. i did that and i then tried using it again, and so far i haven't had any issues. The apps take a while to launch, but that's about it. I'm going to keep an eye on it, and call "advanced technical support" if it still doesn't work.

This is SO annoying.

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Posted

Im Getting the same message too. It may have something to do with a bug in the new update. How long is it before your system says the app needs to restart? For me its a few seconds.

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Posted

Same here, very annoying

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Posted

I'm having the same issue with version 04.30.70,  LGwebostv uh6035 is the model information that i got off the tv.

For me, it was crashing out when i had an Apple TV connected to the HDMI 1 (i had to resort to watching netflix via the apple tv since when i used the built in app on the tv, it would crash)

But now, even when an app isn't used, and it's just on HDMI1 it crashed with the same error.

I called support and they suggested that i do a reset. i did that and i then tried using it again, and so far i haven't had any issues. The apps take a while to launch, but that's about it. I'm going to keep an eye on it, and call "advanced technical support" if it still doesn't work.

This is SO annoying.

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Posted

Just got our 50UH5500 set up yesterday, was looking forward to streaming The Americans straight from FX website.  Gave up after about 5 of these "App will restart" crashes.  And finished  watching on the iPad. Not going to put up with this, will happily return and let Best Buy sell it open box to some other sucker.  Where is the LG support input on this forum?  I'm brand new as of today, but is it just us b****ing at each other (WITH each other??)??

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Posted

14 hours ago, dalnz said:

Just got our 50UH5500 set up yesterday, was looking forward to streaming The Americans straight from FX website.  Gave up after about 5 of these "App will restart" crashes.  And finished  watching on the iPad. Not going to put up with this, will happily return and let Best Buy sell it open box to some other sucker.  Where is the LG support input on this forum?  I'm brand new as of today, but is it just us b****ing at each other (WITH each other??)??

Try doing the reset, so far it hasn't crashed out on me.

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Posted

What reset? A factory default reset? How to do the reset? Thanks for the info.

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Posted

My 55UH615 is doing the same thing, 10mins or so in and it states 'this app will now restart to create more memory' 

 

Very frustrating. 

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Posted

18 hours ago, Johan Korthout said:

What reset? A factory default reset? How to do the reset? Thanks for the info.

I'd also like to know this!

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Posted

19 hours ago, Johan Korthout said:

What reset? A factory default reset? How to do the reset? Thanks for the info.

 

1 hour ago, BAZ said:

I'd also like to know this!

Yes, a default factory reset to the TV. Go to the settings button on your control (gear icon)>all settings>general>reset to initial settings.

It's been a few months since my post and i haven't had it crash out on me since.

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Posted

I get this problem too. Very annoying.

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Posted

You can simply uncheck the option (Quick start+) and the problem should be solved. 😉😉

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Posted

This didn't work for me. Reset did help but not solved the problem when streaming 4k video on up to date YouTube app. LG 40UH630V new in June 2017. Any other advice? LG technicians perhaps?  

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