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Showing content with the highest reputation since 01/22/2019 in all areas

  1. 4 points
    It would be amazing to be able to use the Philips HUE and synchronize the lights with the video and audio of the LG TV. Thanks
  2. 3 points
    Please give us the option to remove Live TV from the Launcher and Home Menu, "Today" from the Home menu, and to auto-launch the last running app (like if you were watching Hulu when you turned off the TV. I don't have cable and all of these features are just a nuisance to me. Turning on my tv with the "No signal" or "Scrambled" message because I don't have any live channels is also annoying and looks very unpolished for a $5k TV... Thanks!
  3. 3 points
    YES. PLEASE ADD THIS! I can currently do "free" or non-DRM content using Hue Sync from a PC but it would be a HUGE feature to add this natively to WebOS. Application needs to send information about the displayed colors on a given area of the screen to the Hue Bridge over WiFi link. Hue Bridge would then tell the Hue Lights how and when to change color values. As there is no way to output video from the TV, the content providers should not have any DRM concerns. This would be the absolute cleanest solution and at least in the US market and would funnel so many buyers towards LG units. Summary of wish: Feature to be added to the "all settings" menu somewhere under display Selection enables the TV to run Hue Sync software TV then connects to the Hue Bridge on customer premises Whatever content is displayed on the TV screen from whatever source (streaming, cable box, etc.) is analyzed by Hue Sync software for color/placement information TV sends color and screen area information in real time to Hue Bridge Hue Bridge tells Hue Lights the appropriate color adjustments to make Check it out in action:
  4. 2 points
    (*I'm a woman!) But no problem~ not sure why people can't just say "seems like I can't help you" & move on. Here's hoping LG & HBO get their shit together and get us an actual app!
  5. 2 points
    You mentioned you have hulu? You should be able to subscribe to HBO through Hulu and then access the shows through the LG hulu app. I currently have a PS4 that has HBO otherwise I'd probably subscribe through hulu or amazon instead
  6. 2 points
    For all those who bemoan the lack of support from LG when things do not work as expected the following article makes interesting reading: https://www.theatlantic.com/technology/archive/2019/01/smart-tvs-are-dumb/581059/ Personally I have worked in the tech world long enough to already have realised all the points made by the author and have adjusted my expectations accordingly (not just with my LG Smart TV but many other products).
  7. 2 points
    Are we ever going to get Eurosport Player on lg smart TV ???
  8. 2 points
    Good luck with all the time wasted looking for an answer, but whomever said, unplug your tv, anything hooked up to it, and unplug your router should be highly rewarded with a big bag o’ cash. This worked for me. I did every option except changing the dns - that looked too scary, I did re-set, went to every available thing available. Use my phone as a hot spot? Come on? Lg is supposed to be the best and this is something someone had to figure out as an option? Very disappointed with my new tv not being smartly, and I was too stupid to know how to agree to a user agreement, was making me think I actually had to hire someone to figure this out. I am in a learning curve with this, and the smart tv scenario is really defeating, but unplug, wait and find your user agreement and agree to them! Netflix marathon is happening.
  9. 2 points
    Please add the HBO Go, and Now apps.
  10. 2 points
    It's on the Launcher screen. Watch this, for example: https://www.youtube.com/watch?v=48jgyug-58s
  11. 1 point
    I think as of now they are rolling out for India.
  12. 1 point
    Sir, from the bottom of my heart...thank you. This worked. It frees up my Apple TV for another set in the house, and it was a simple fix, delivered politely. I do feel silly for not having known one could subscribe to HBO through Hulu. Have a great day and thanks again!
  13. 1 point
    This is certainly very concerning. What's the average video quality on your Hotstar TV app? I think these issues are only temporary as it's a newly launched app. An update might be all that's needed. I also second George's suggestion to contact the Hotstar's customer care executive.
  14. 1 point
    I am a LG customer from Hong Kong, I encounter a video display issue in my LG Smart TV. I reported this to Hong Kong support team, but it seems that they cannot help me and giving me an unsatisfactory explaination, so I seek for help from here. My Smart TV model is 43UH7500 with running WebOS 05.30.20, which is the latest version, the build in media player cannot display video in correct orientation, the portrait MP4 video I taken from various smartphone become landscape direction in the TV, for instance, I take a video of Eiffel Tower when travelling to Paris, the tower will lie down horizontally when displaying in the TV no matter the file source is come from a DLNA media server or direct USB connection, even from your LG media server, Smart Share, while there is no problem when displaying in other video player, e.g. Windows media player or Smart TV of other brand. I contacted Hong Kong Support and attached the sample video to them for investigation, turns out they reply me that is the "feature" of LG TV, and did not commit taking any follow up action to fix this issue. Here is their final reply. "According to your case, we tested the video you sent to us, the problem is not related to hardware or operate. TV's player do not meeet your requirements. We will submit your comment to company for reference." I feel very disappointing with the response, is watching a video in correct orientation is my requirement only? And other users will feel happy to see rotated video? All I sense is an irresponsible excuse without caring customer experience. I hope anyone can confirm if that really is "feature" of LG TV worldwide as claimed by Hong Kong support team, and there is no plan to fix this issue. My house is small but have 3 LG TVs because of its famous brand with outstanding quality, but I really feeling very disappoint this time.
  15. 1 point
    Dear Readers,I've a strange issue that I've been struggling for a week. I bought an LG43UJ634V UHD TV and an LG LHB645N Home Theater in a Box system.I use HDMI ARC to connect the audio from the TV to receiver. LG has an option to chose between PCM or Auto at the Digital output settings.If I use the PCM option everything sounds great, but I don't have 5.1, only 2.1.And here comes the problem. When I choose Auto, 5.1 is on, sounds great but I have occasional popping noise (like when play something on an old LP player) it happens random, but for example during a film, it is very annoying. It happens with YouTube, Netflix, DLNA streaming, external devices, so the content doesn't matter. I think I've tried everything. I tested it with different HDMI cables, optical cable, but still have the problem. I tested it with a sound bar as well, the problem is the same.When I play content from the receiver, there is no problem, the sound is wonderful, no popping. Also, the TVs speakers are okay.I don't think it is a hardware issue, because the TV's sound is OK, the home theater's sound is OK, the problem only happens when I want to use the digital output of the TV (either HDMI ARC or Optical) with auto setting.I called LG as well, the rep. said the she will pass this info to the technical team.Do you have any idea, that it can be solved, or I need to wait for a software update?
  16. 1 point
    Then that just about wraps this up!
  17. 1 point
    Hi George, that's a brilliant bit of sideways thinking. I did suggest but my wife didn't like the idea of putting legs on the back and making a coffee t ………………… Just a moment George, I've got to phone my wife, she's off to the municipal tip with the set. I must stop her. As well as cats, TV's might have nine lives also. Heading for eBay now. Thank you so much for your inspired guidance. If you ever need to know how to use a theodolite, give me a call. lol.
  18. 1 point
    Finally Hotstar app available for download on 2018 smart tvs after update able to access the app for Hotstar
  19. 1 point
    Finally Hotstar app is live on webs after software update
  20. 1 point
    Hi, I’ve got a 2017 65SJ850V LED TV with the latest version of webOS. Does anybody knows if there’s a secret / hidden / service menu where I could see the number of hours the TV has been on ? I can’t find such info anywhere Cheers, Danny
  21. 1 point
    Is there a possibility to start the tv with a preffered app like the the smartiptv app if switching on? OLED55E6V
  22. 1 point
    As far as I know you can not use an LG smart TV as a graphical X-terminal. You can use DNLA, or screen sharing or use a HDMI cable. Furthermore, there are no LG employees here to deliver a to-do-list. This is a user to user support forum like it says on the top of the page:
  23. 1 point
    I’m sorry to say this, but I’m glad that I’m not the only one with this problem. I have a 43UH650V, with 05.30.45 software version. First it started with a weird error message preventing to start Netflix. So had no other option than resetting my TV. Netflix uninstall reinstall didn’t help by the way. After resetting the TV first noticed that I can’t accept the User Agreements because it doesn’t load. Tried everything what I could find possible solutions on different forums. • Changing location and language. • Changing DNS to Google DNS IP address. • Using a mobile hotspot. • Disconnecting everything from the TV, reset. • Disconnect from power for 24 hr. Non of the above helped. interestingly, when the TV starts up now instead of software version I see ##.##.## for long minutes. Automatic time and date setting doesn’t work either. If I unselect Set Automatically option, it show 1:00 Friday 1 January 2016, doesn’t show the current time. I think this was the original problem with Netflix, the TV didn’t set the date and time automatically. Tomorrow I will try to call support, weekdays is not possible for me, as their opening hours are the same as my work hours too. I have no idea what else to do with a TV now, shame because I was a huge fan of LG TV and webOS too.
  24. 1 point
    @txydas Hi, thanks. I tried to find the item on ebay. But I realized that here, in IRAN, sanctioned by Ultimate Satan Administration (USA), it is a tedious task or even impossible to buy such a thing through ebay or amazon or ... , because a TV WiFi RF module may be used in an imaginary nuclear warhead, according to them. LOL! anyway, per the experiences reported in this forum, I tried to see what the module is. At the first glance, and more and more scope, no obvious fault was detected. everything seemed to be OK. So I just disassembled the module and the ribbon cable. I experienced that the TV had little or no sense to magic control. So, the module was not a thing that could be ignored. So I took some photos and reassembled them again after the only common remaining task, i.e. cleaning the module and connecting cable both at the module's and mainboard's header by a spray solvent. And now, it is for 3 days that the TV has operated flawlessly. Everything is OK; Magic control, WiFi, Screenshare, No message, No pause or delay in the stream display ... I wonder what the bug was and wonder whether it would be coming back? Who knows? It was recommended to me to substitute the TV to another model or brand. It is not my decision for now. So, It may be helpful if the users, who have replaced the module, say in please that if any similar tasks had been already done before replacing?
  25. 1 point
    Have struggled for more than a year to ensure smooth running of apps and reliable connectivity on my new LG 43" smart TV. Finally, the clouds have started to clear, for me at least, by applying the following solutions helped by others making sensible suggestions here and elsewhere online: 1. Use a TP Powerline kit to kid your TV into thinking it has an ethernet connection (i.e. if it doesn't already, an ethernet cable runs from the router directly into your TV's ethernet socket). This investment is little more than £25 and will give greatly increased internet speed and reliability. I am on Vodafone SuperFibre, so somewhere around 70 to 76. Powerline very easy to set up in around 5 minutes. It requires a traditional electric socket by the TV. For the price, you get two 3-pin plugs and two short ethernet cables. One socket needs to be by your TV, so that one ethernet cable can run from the first plug to the TV's ethernet socket. The second plug is put into another electric socket on the same ring in the same room. The second ethernet cable runs from the second plug directly into the router, and is paired with the first plug simply by pressing the button on it. Bob's your uncle if both Powerline plugs are showing 3 green lights. These plugs are never switched off. Your TV now assumes it has an ethernet connection and stops wasting memory trying to look for a wi-fi signal. 2. Disable permanently the TV's wi-fi connection by going into the general settings. My 670UV TV's internet settings indicate WIRED CONNECTION thanks to the Powerline kit, as I cannot locate the TV conveniently near the router in my living room in order to benefit from using an ethernet cable. In addition, I have grown convinced my TV's wi-fi reception is its biggest Achilles heel, as it has never worked from Day One. 3. Disable FAST START in the general settings so that TV performs a cold start (will cost an extra 2 seconds, I reckon) with empty memory every time it is switched on with the remote. It is a fallacy that this wastes any extra electricity, and seems to be an essential part of the solution suggested here. The apparent result of applying the above three steps: 1. No buffering and no stalling or crashing of any of the TV's apps, notably iPlayer, which has up till now been dreadful and pretty much unusable. Apps generally also load quickly and smoothly. 2. Seamless YouTube play including all 4K content which was crashing all the time after a few minutes' play. 3. Better and more stable ITV HUB and Channel 5 apps, which have also hitherto often frozen or crashed. These steps have given my TV a new lease of life, as I had often toyed with returning it to John Lewis on the grounds that it doesn't work. Now, a month into the TV's new regime, I have a TV properly performing as a SMART tv, and can keep what hair I have left after tearing so much out.
  26. 1 point
    If there is an update to the webOS browser then it will applied via the Over-The-Air update service. If you have been to a website that has told you to update you browser, the site in question is badly written and does not recognise the webOS browser, probably mistaking in for an out-of-date Google Chrome browser which uses similar underpinnings. If it is the latter then it is down to the website to sort the issue.
  27. 1 point
    What you could do is instal Plex on you Mac and the Plex app on you TV. This way you can play a lot of stuff from you computer. And it looks nicer.
  28. 1 point
    You will not find them here, this is just a 'user to user support forum' (see top of the web page).
  29. 1 point
    Joint Fires Working Group and W = what's G = good W = with Y = you AKA wasgoodwitchu; often used to express confusion or it could mean : testing testing
  30. 1 point
    Hi Lauris, Have a look at this chart: http://en.tab-tv.com/?page_id=7111
  31. 1 point
    I use hotstar from the Web browser and it works great! Try it. Nitin
  32. 1 point
    Good article. Its very true and goes inline with why people complaining that their old tvs cant get an update, who may not realize that every year hardware is updated, like buying a computer. Eventually it will be outdated. Back in the day you could buy a tube tv and sit on it for 10 years. Nowadays, screens and hardware is accelerating so fast. 8 years ago I bough a 50" plasma and still use it today. It's not smart and only has 720p. Do I throw it away for a 4k and smart interface because I want newer features? Probably at some point. I always tell people with computers and laptops, don't spend on the top of the line hardware because it will be outdated in a year or two. I bought my 50" plasma on black friday 8 years ago for $600. Today I can get a 50" 4K LG smart tv for $299 on sale!
  33. 1 point
    True, if you're wanting to write data to the NTFS volume using macOS, you need to install non-standard drivers. But if you're wanting to pause live TV or record using the TV, you can get the TV to format the volume. Your mac can then *read* the NTFS volume without special drivers, although not sure what format the TV writes. Good luck!
  34. 1 point
    If I understand correctly, currently (WebOS 4.0), it's possible to record TV shows on the flash drive only. Could you implement recording on the network share (Windows share, samba or similar)? I have small NAS so it would be great if I could use it's storage for this purpose. Regards, Jaroslav
  35. 1 point
    We need DS Video app for Sinology NAS. samsung already has it.
  36. 1 point
    Would love to see an app or webOS update that has a chromecast built in - so we can chromecast to the TV without requiring the google cast hdmi dongle. would be especially useful since there aren't too many featured apps (hbo go, etc) and these apps support google cast. Any plans to do this?
  37. 1 point
    copy / paste from my reply on the firmware topic : ever since i updated to the last fw, my tv turned into a total piece of trash , although it was not working so well before the update but after that, it is completely useless i can tell you . wondering how much longer we have to wait for a real fix ... been facing this issue since may 2018 and it get worse and worse with any new update ... plz fully test fw before u turn our tvs into a useless pos . 49sj800v .
  38. 1 point
    Having the exact same issue with the magic remote on my 49uj7500, same firmware. It's so annoying. Tried everything but could not downgrade. Magic remote comes and goes randomly.
  39. 1 point
    I'd like a fast accessible shortcut to turn off the screen, eg. when pressing settings, a button on the screen. Or even better, the possibility to configure the speaker off button on the remote to turn off the screen instead. It should work independently of the energy saving feature, so that energy saving is not set to off when the screen is turned on again. The existing procedure to turn off screen is to complex press settings, press all settings, press energy saving, press off..... and when the screen is turned on again, the energy saving is set to off, and not to the previous value (eg. auto). OLED65C7V-Z
  40. 1 point
    I am running the latest OS,. My model is 55UF85T. I cannot find the app on the store. When will this be available please?
  41. 1 point
    Hi, LG content store administrators! When will you give us Jio TV on WebOS. You have been left back by almost 2 years by other TV OS. At least compete with others in the present market. In the name of WebOS you are charging your customers heavily but you are not giving them even the minimum. Other TV manufactures e.g. MI, VU, Samsung, etc, are giving the world to their customers for a price as low as 60% of what you are charging. Still you have useless apps in your store which have no meaning at all for a TV and have left the stuffs that are inevitable in market. P K Prabhakar [email protected]
  42. 1 point
    Dear LG, I really hope that LG WebOS can add on the HOOQ apps (www.hooq.tv) for a user in Asia (especially Indonesia) . I sure it will boost up the LG tv market and sell. Thank you LG
  43. 1 point
    LG WebOS is very slow operating system. It's very dissatisfied by LG WebOS. Because LG Store not having any good apps Like Hotstar and like that. I would like to request you to include the Hotstar apps.
  44. 1 point
    The reason that content providers are ultimately responsible for an app being produce is that they have access to the inner workings of their systems. LG cannot magically produce an app if it relies on accessing someone else servers, APIs, CGIs etc. As for not being able to display Hotstar's desktop version (I am assuming you are talking about their website) then I am guessing it has some reliance on Adobe Flash on which much has been written on this and many other forums. Flash is outdated technology, it is dying and will be put out of its misery in 2020. No major TV manufacturer to my knowledge supports Flash in their browsers do to the complexity of programming for it and its many security issues. Content providers that still rely on Flash are sadly not moving with the times, even Amazon whom it could be considered forward thinking still have a certain level of integration with it. If you want an app from a content provider or you want to be able to view their website in the webOS browser then the only people you should be complaining to are the content providers themselves. That said it would be nice if LG acknowledged that there is a call for specific apps and let the users know that they at the least had reached out to content providers to offer help in developing for the platform.
  45. 1 point
  46. 1 point
  47. 1 point
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  48. 1 point
    How to delete account
  49. 1 point
    Hello all, For those of you still suffering from the same problem, here's an interim solution after 90 minutes on the phone with LG's Level 2 support: - Disconnect your TV from both wired and wifi internet access options. - Activate a Hotspot for internet access (use your smartphone or any other hotspot device) - Use Settings>Network>wifi and select your Hotspot as your wireless internet connection. Confirm that you are connected to the internet. - From Settings>General>About this TV, select resetting your TV to factory settings - Follow the screen process until you get to the point that it asks about downloading the LG user agreement. Do that. It should work this time that you are connecting thru the Hotspot. - Now press "Home" on your remote and select an app (preferably one that you subscribe to like Netflix), you should not see the error about "Unable to download user agreement" any more. Hoorah! I suggested that they post this solution on this website! The agent was going to pass on this suggestion! Please post this on other threads about the same problem.
  50. 1 point
    Please include an ad block for the LG Web OS smart TV, it's annoying watching streaming videos with an ad that appears every 30 seconds less or more. Next time I will include a picture of it. Please take care of my consideration. Thank you in advance.
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