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Showing content with the highest reputation since 10/19/2020 in all areas

  1. Good News! LG Support answered me today. There is an update (05.10.15). It cannot be download over-the-air (yet). But from their website: https://www.lg.com/de/support/product/lg-OLED77C9PLA 1. Download 2. unpack the zip file 3. Put the extracted file in a folder named "LG_DTV" on an usb stick. 4. insert the usb stick on the tv usb port 5. start tv 6. "update now?" -> kick "yes" Now Dolby Atmos with 4k 60hz on my OLED C9 (from 2019) works fine with Apple TV 4k (2021 Model) and Denon Receiver just fine! nice!
    3 points
  2. webOS 6 needs to be made available to all existing LG smart tv's. The lack of updates for older models will damage LG in the long run. A tv is not the kind of item people want to buy every year or so. If LG won't support the 2 smart tv's that I've already bought then my next one will be another brand. Also support for developers is pretty bad. The documentation needs a whole lot more information, it is not kept up to date and the component manager can't pull updates as LG's servers are no longer available.
    3 points
  3. After updating to the latest web browser with new user interface on LG C9, subtitles on all streaming websites disappears every 2-3mins. Video continues to play without subs. The subtitles will re-appear if I move the magic remote but disappears again after 3mins. Should be a widespread issue as it's also happening on Youtube.com videos with subs. Un-related but Play/Stop button on magic remote also stop working on the new browser.
    2 points
  4. Found multiplex application that use letsencrypt stop working in 30 September 2021 on LG WebOS 3.5. This appear to be wide spread multiplex version of WEBOS. See https://letsencrypt.org/docs/dst-root-ca-x3-expiration-september-2021/ AND https://support.plex.tv/articles/204080173-which-smart-tv-models-are-supported/ As PLEX blaming to be LG fault. LG please provide solution to only 2 year old TV LG Our current app is available on 4K/UHD LG television models running the following system software: webOS 3.0 webOS 3.5 webOS 4.0 webOS 5.0 No 720p or 1080p (“full HD”) sets are supported for our current app at this time. Note: Due to root certificate limitations with the device OS itself, only webOS 5.0+ devices support secure connections with a personal Plex Media Server. To allow connections to a personal server, devices running earlier webOS versions must be set to Allow Insecure Connections in the TV app settings and the Plex Media Server must be set to Preferred for the Secure Connections preference.
    2 points
  5. Ads? No. Stop LG, just no! If i pay to have a device i do not want ADS on it ok.
    2 points
  6. LG needs to fix the broken Dolby Vision when connecting via an AVR. Seems that Pioneer issued an update. Connection Denon/Marantz is broken. @LG test your updates before pushing them to aTV. We do not need crapy updates. We can wait until the tests are done
    2 points
  7. Same issues on 77CX. Previous browser version had other issues but not as bad as the new one. Hope it gets fixed soon, I hate that such an expensive TV has these kinds of issues. Where is the QA? I found that turning off Adaptive Streaming using Javascript fixes the disappearing subtitle issue, but it means sacrificing video quality, so it's not a good solution. (play / pause still won't work). Also there is no way to downgrade back to the original version. I also have a C9, luckily I haven't and will not update the browser on that TV as it's been working great, better than the original CX browser version (new update ruined it completely).
    2 points
  8. I spotted this useful article for those who feel they need to tweak (optimise) the picture settings, but are not sure what do do: https://www.cnet.com/how-to/optimize-your-tv-picture-sharpness-brightness-contrast-settings-you-need-to-change-now/ Obviously any experts on here should chime in with their findings or advice, especially if geared up to LG TV models.
    2 points
  9. Hi, My previous posts - mainly from July/August last year show that after all the aggro I had I returned my set to Curry's. The things that really made me fed up were that: LG Customer Services denied any knowledge of the issue - and stated that they would forward my complaint to their Technical Services Team - but that they never reply to any Customers on any issues that are raised! GREAT Customer Service!!! Freeserve Customer Services denied any knowledge of the issue! Racing TV Customer Services (the Channel I pay a Monthly Subscription to and could not receive on my new LG SET!!) denied any knowledge of the issue! Currys Staff at their Cambridge Store denied any knowledge of the issue! Currys Customer Services denied any knowledge of the issue on the phone (and never replied to my letter!). The BBC Transmission Services Team (responsible for the transmssion Transmitters) denied any knowledge of the issue! Which? Magazine TV Testing Team who award LG Voluminous numbers of "Best Buy" TV's - they had not heard of the issue - and then said it would not affect their "Best Buy" Statu for the "Best Buy" sets with this problem as receiving ALL Freeview Channels is not part of their testing criteria!!! Is it any surprise I gave up and took my set back for a refund on my LG Set!! Then we get to the next LG Scandal - Their large number of 2020 "New Sets" that have "Lost" a large number of their Catch Up Aps that their sets had in 2019!! These include ITV Hub, More 4, My 5 ... again!! Again they do nothing about it - stuff the customers! I am informed by a TV Trader that the "Lost Apps" are due to LG having allowed their Licences for these Aps to lapse. They say they are going to be restored - Presumably LG just decided to miss out a complete year and renew the Aps in 2021? Again - many 2020 LG Sets continue to get "Which Best Buy" Status - with the comment that - it's a pity these popular are missing! LG really have a cavalier attitude to UK Customers!!
    2 points
  10. LG Opens Popular Platform and Integrated Content Services to Manufacturers to Deliver Better TV Experience to Even More Consumers SEOUL, Feb. 24, 2021 — LG Electronics (LG) announces the availability of its popular webOS TV platform ecosystem to other TV brand partners, disrupting the status quo in an industry known for its proprietary operating systems across different manufacturers. LG is now expanding its expertise beyond TV manufacturing to encompass webOS TV software platform development and adoption by other TV brands. This has the potential to reshape the TV business for both technology and content providers while significantly growing LG’s presence and prominence in the global home entertainment market. As an integral component of LG’s preeminent home entertainment ecosystem, webOS has delivered exceptional ease of use for LG TV owners through its intuitive interface design since 2014. Licensees of webOS TV receive the familiar and highly acclaimed UX design along with a rich pool of features such as voice search and control, integrated AI algorithms and easy connectivity that have earned webOS positive industry and consumer accolades. With LG webOS TV, partners also get a diversity of content options including access to global streaming service apps such as Netflix, YouTube, Amazon Prime Video and sports streaming service DAZN as well as LG Channels, the company’s free premium content streaming service.* Compatible TV models also include the dedicated Magic Motion remote controller. Over twenty TV manufacturers from around the world have already committed to the webOS partnership, including brands such as RCA, Ayonz and Konka with more partners expected to join in the future. The webOS ecosystem is supported by technology partners such as Realtek, Nuance, Gracenote, CEVA and Universal Electronics, among many others. “The webOS platform is one of the easiest and most convenient way to access millions of hours of movies and TV shows,” said Park Hyoung-sei, president of the LG Home Entertainment Company. “By welcoming other manufacturers to join the webOS TV ecosystem, we are embarking on a new path that allows many new TV owners to experience the same great UX and features that are available on LG TVs. We look forward to bringing these new customers into the incredible world of webOS TV.” # # # * Content app availability vary by region. View the full article
    2 points
  11. It is unbelievable that there is still no solution and no apps for ITV and Channel5 in the UK. In this day in age you would think buying a smart TV would grand you access to your local stations, seems not. I would avoid buying LG again. Anyone looking for reviews - be aware the TVs are effectively software crippled. And no comment / plan from LG.
    2 points
  12. It is tempting to think that all the manufacturer needs to do is recompile for a new platform and they could update my slightly older TV. However the reality is that any new software update needs to be quality assurance tested on any and all platforms it may be deployed on. So even if the same binary would run on the older platform they (LG) will not take the risk of bricking thousands of TV's if anything goes wrong. So there is a significant cost to supporting older platforms that can't always be justified. No disrespect but hobbyist programmers that can read a spec sheet often overlook this.
    2 points
  13. I had a similar problem that my LG store was empty. There were no apps any more. It has been working for years but not any more. Other apps still worked fine, could use Netflix and YouTube. Could use the web browser without problems. The LG TV was using a wired connection and I could see it in the network. After a long search on the internet I decided to change the Network setting. Instead of DHCP (automatic) I gave it a fixed IP address and used 8.8.8.8 as DNS server and.....the store started to work again. Very strange but maybe this story could help you update your apps. Good luck.
    2 points
  14. Yes - I tried USB as software update was not happening via networks. The disk was not recognized and after multiple attempts, I gave up. I called LG customer care and they said this is a mother board issue and I've replaced mother board. Now the TV is working fine. Thanks!
    2 points
  15. I figured it out. After some packet monitoring, the LG TV's reach out to 136.166.4.75. After creating a rule to deny traffic to this address from my network, the TV can no longer reach the services required to check and apply updates.
    2 points
  16. Hilarious response. [emoji23]
    2 points
  17. @mohanad Ibrahim From what I can see so far, the cause is that the Vestel manufactured LED backlight strips turn blue after some time, and can then fail completely. These are what produces the white brightness behind the coloured pixel leds. These were supplied to MANY TV manufacturers for a time, so many brands and models may get this. If you are from the UK, you might be able to claim on the Consumer Rights Act 2015 (the item must be fit for purpose for 6 years). See: https://www.ifixit.com/Answers/View/445366/Why+does+everything+have+a+blue+tint for background. See this site for replacements, but be warned, the TV will need a very complex strip-down to get at the screen internal "guts" where these bars are that will need replacing (see the Youtube video - you will need some good expertise and care to do it). The parts are around £65, more for genuine LG, so could easily be £150 - £250 plus for an TV tech to do it. BARS: https://tvledbars.com/?s=43uj630v-ta&post_type=product TYPICAL HOW-TO: https://www.youtube.com/watch?v=h5Zyqowl6zg
    2 points
  18. Sorry to disappoint you but your tv won’t be receiving any updates. As for smart tv updates and blaming LG that it has stopped providing updates, its the same with every manufacturer. Even android tvs stop getting updates in 2-3 years. Its always better to buy an external device for this purpose. They last longer and can be upgraded when needed. Buy a firestick or an apple tv whichever suits you. There are many more options. Firestick is just 2000 INR. Does your android phone receive updates for more than 3 years? No, however expensive it may be. Its the same case here. I am not defending LG just providing the solution and wanting you to accept the reality.
    2 points
  19. Does anyone from LG see these posts? It's just staggering. Selling a bunch of TV models not fit for purpose!
    2 points
  20. Hi Sbzz, That is fine, and based on this, LG shall expect less sales as people will move to Android. Another Nokia story! Fair enough. I will do my best to advise anyone NOT to buy a TV with Webos, to avoid spelling his money down the drain.
    2 points
  21. yeah I was that desperate for an answer to this simple question.......but it was a dead end and really more about playing paid content. Still searching.
    1 point
  22. You Legend Greggo, this has worked for me also! I agree, I never use HbbTV so this works perfectly for me - thank you!
    1 point
  23. Aaaand… for me at least…. IT’S GONE! Just had an update today that fixed my situation… YMMV
    1 point
  24. Exactly, and that's where webos has to develop an adblocker that can be downloaded to manage this.
    1 point
  25. In LG TV OLED55C9 we are not able to get Sonyliv app... we cant download or we cant use this app ... sony was not able to develop the app for lg webos from last 2018 year they have been telling very soon and later they told by 1st quarter of 2020 it will be ready but still not ready...
    1 point
  26. Few ays ago my TV got new WebOS alert but I have not installed it, does anybody know if browser bug is fixed?
    1 point
  27. No use communicating those dumb Zee5 support who are very good in giving automated replies. Get a Mi4K box for Zee5 and other apps. However use LG's preinstalled apps except zee5 for better quality and use Mi4K box for zee5, MX, etc
    1 point
  28. I fixed it. I gave to the specialists to replace an "HP" IC. I know this is ridiculous, but it seems that is the only solution.
    1 point
  29. I'm also running into this issue ... very frustrating for a television that's often used with receivers/apple tv's, that means they don't do a lot of testing before they push out firmware updates.
    1 point
  30. On the Denon, if you enable "Pass Through" of the ATV while in standby mode - you can select Dolby on the ATV and the C9 accepts. Guessing LG made a change that affects HDMI communication with the Denon since it was working fine immediately prior to the update. I have a ticket open with LG - they said their sofware enginners would get back in a couple of days. If I get a resposne i'll post it here.
    1 point
  31. Just wanted to jump on and say I have the exact same issue: Apple TV 4K (2021) + LG C9 + webOS version 05.10.04 + Dolby Vision It ends up in random and regular black flashes and the Dolby vision logo appearing on the top right.
    1 point
  32. Looking for airtel Xstream app for webOs in LG554T. Please add it. This app is available in google play store & app store
    1 point
  33. I have LGWeb Os LF6300 TV(43") with firmware 4.60.40and my update option remains always ticked. When I manually try tp update, I get a messahe" no update vailsble". Whereas I have read that latest version is 6.0.0. How can I update tv to latest Firmware version. CSMidha
    1 point
  34. @Huig Settings > General > Additional Settings > Home Settings > Home Auto Launch (set that setting to disable).
    1 point
  35. @MFA - I don't think even Adroid TV do this, ans inpout is from the remote and a software emulated keyboard. See: https://gossipfunda.com/how-to-copy-and-paste-on-android/
    1 point
  36. My router is literally next to the TV next to the inlet on the wall, constant 50mps , the wireless button is faded so cannot use but I literally cannot get nearer the router and I still have this problem!
    1 point
  37. @Jeff Finnan You do not post what model of LG TV you have, but this MIGHT work: Try: Settings > General > Additional Settings > Home Settings > Home Auto Launch and set to disable.
    1 point
  38. @nina san miguel As you appear to be on the latest firmware (04.26.10) already, it is NOT worth trying to install the same level again. Your issue might be something called DNS (it is how the browsers and any internet connection get from your device, to a known site, e.g. Microsoft.com to the actual computer server IP address closest to your area). Sometimes the "default" settings do not work very well, as it may rely on your ISP or router. So, if you go to your NETWORK settings in your TV, in the DNS part, try putting in 8.8.8.8 (that is the public Google DNS service IP address), and some TV users find this fixes some odd intermittent APP failings, where some work OK, and others have odd issues. Don't forget to select the "save" for the new setting, as some UI (User Interface) windows need this (depends on the TV model), sometimes it is near the bottom, so easy to miss, before you come out of the settings UI/APP.
    1 point
  39. Hello, I'm a journalist who also bought a UM7400, myself. I've been doing some digging for an article about this problem and wanted to share my findings: 1. Unfortunately there is no requirement for LG to support channels in MHEG format, only HBB. 2. Equally unfortunately, despite dropping this requirement, Freeview have NOT given broadcasters a deadline to migrate to HBB 3. The upshot is that LG aren't wrong, but given that the TV is physically capable of MHEG services (they work if you change the settings to Republic of Ireland and do a retune, but this causes EPG issues so it's not an ideal workaround), I am pushing LG for a firmware drop to fix the problem out of goodwill, given that there is no end-date for this situation. 4. I am also contacting ASA and OFCOM to see if, given the cost of a TV, they consider this an acceptable situation. If I hear any more, I'll let you know. Not the news you probably wanted, but these are solid facts and that's still progress!
    1 point
  40. Go to settings somwhere in there is a setting turn off at start up default is off but update turns it to on so just set it to off again.
    1 point
  41. My new LG TV (65UM6900PUA) running WebOS 04.71.25 works great with HomeKit, with the exception that it is not reachable while it is turned off. If I try to turn it on in the home app, it says "No Response." I have changed the 'Turn on via Wi-Fi' setting to on, and it will turn on from the 'LG TV Plus' app, but not from the iOS home app. Is there a specific setting or something I need to change?
    1 point
  42. @Shivaraman Balu Some users of buggy apps (like zee5 etc) that go to the internet for content frequently, might benefit from a minor change to the WiFi or Network connection settings. First, disable IPV6 (not needed on home networks), then change the DNS setting to 8.8.8.8 (this is the default Google DNS server).
    1 point
  43. I understand that it's non-trivial to support old devices but that's part of the process. If companies like Apple can support Macs going back 7 years with their latest OS release then I'm fairly sure that LG can manage it. It's not unreasonable for customers to expect that their purchased products get updates for a number of years and LG certainly have the funds to do so. The problem is a lack motivation on LG's part. LG announced a 14.24 billion USD profit in 3rd quarter 2020, they can certainly spare some budget to ensure customers are treated properly.
    1 point
  44. Have the same problem on Oled65cxpsa, I do not understand why these programs are not enabled or there should be an option to install them manually
    1 point
  45. @Jayprakash Patel This forum is just an enthusiasts pere to peer forum, it it NOT owned or run by LG. If it is NOT in the store, you cannot install it. I suspect this app will only be released in certain countries, and might only appear in the LG Store for later model LG TV's, as it may need minimum WebOS version and hardware facilities restrictions. Check on the MX developer twitter or facebook feed.
    1 point
  46. I want to add another post to this thread, but since I posted last, it appears that my new "answer" is being appended to the one I last wrote, which was from about four hours ago. Anyway, the TV suddenly started working right. I don't know why. I turned it on and got an alert that the system had been updated (I had previously enabled auto-update). Now apps are also installing. So, all is now as I expected it to be.
    1 point
  47. @George Hofmeister voot is available on webos but if i remember correctly only for webos 4.5 + devices.
    1 point
  48. I am afraid ITV and My5 dont work on smartdns there is no work around for this the only otherway is via vpn as you have Nordvpn maybe you can use this to see ITV etc. Otherwise you would need a special vpn router useing ddwrt or tomato firmware maybe https://www.sabaitechnology.com/vpn-routers/ i use one works fine on openvpn from Nordvpn had one for many years now.
    1 point
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