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Lorenz

DLNA file refresh with Synology Diskstation

Question

Our LG TV does not show files properly when a new file is added in a directory.

We have a Synology diskstation ethernet drive with DLNA and if we download a new file (in the dedicated download folder) or we copy a file from a PC to a folder, the file is not seen in the LG TV.

Sometimes it's there in few minutes, sometimes it's not visible for days! turn on&off is not working.

If we want to watch a video we need to load it on a USB stick, which is definitely not nice in 2019.

Looking at synology forums the DLNA file list should be automatically updated when a new file is added, is there any way to force refresh from LG app?

 

Thanks

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On 8/27/2019 at 11:41 PM, Lorenz said:

Our LG TV does not show files properly when a new file is added in a directory.

We have a Synology diskstation ethernet drive with DLNA and if we download a new file (in the dedicated download folder) or we copy a file from a PC to a folder, the file is not seen in the LG TV.

Sometimes it's there in few minutes, sometimes it's not visible for days! turn on&off is not working.

If we want to watch a video we need to load it on a USB stick, which is definitely not nice in 2019.

Looking at synology forums the DLNA file list should be automatically updated when a new file is added, is there any way to force refresh from LG app?

 

Thanks

I noticed the same here on my LG OLED65C97LA in the photo and video app.

Also using a Synology mediaserver, I can confirm the files are listed in other DLNA players (i.e. PlayerXtreme on my iPhone).

But my TV seems to show me a cached version which is annoying, a refresh button in the interface would be great.

I already changed the profile of my Synology NAS in the web interface (Media Server > DMA Compatibility > Device List) from "Default Profile" and "LG TV" and back without any success.

With kind regards,

tl151

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It's common for most DLNA-servers - when you just put a new file into the folder used by DLNA-server, the server doesn't rehash its database used for files management. At least it doesn't immediately by default. And if after putting a new file you try to watch video from the DLNA-server on your PC with help of VLC-player, you won't see the added file too. It means, that the problem is not in your TV. For making DLNA-server "know" about a new file in its storage you have to do some extra action. For example it could be done by pressing "rescan directories" button in DLNA-server web-intetface or something like this. With my DLNA-server it helps. After this you will have to restart video-player on your TV

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On 1/5/2020 at 12:01 PM, Николай Долбня said:

It's common for most DLNA-servers - when you just put a new file into the folder used by DLNA-server, the server doesn't rehash its database used for files management. At least it doesn't immediately by default. And if after putting a new file you try to watch video from the DLNA-server on your PC with help of VLC-player, you won't see the added file too. It means, that the problem is not in your TV. For making DLNA-server "know" about a new file in its storage you have to do some extra action. For example it could be done by pressing "rescan directories" button in DLNA-server web-intetface or something like this. With my DLNA-server it helps. After this you will have to restart video-player on your TV

Other DLNA players do pick up the new files, just my LG TV doesn't.

The restarting the video player (Photo&video App) on the TV has no effect, nor a complete restart of the TV doesn't seem to help. A forced refresh in the Photo&video app would be the best solution imo.

With kind regards,

tl151

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I have the same problem with an 43UM7600 (this didn't happen from the start but maybe after months or maybe after last webos update, i don't remember), atm the only solution is to restart the NAS :(

PS: now i have also the problem that some *.srt subtitle are not visualized with the video

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8 hours ago, Vesimas said:

I have the same problem with an 43UM7600 (this didn't happen from the start but maybe after months or maybe after last webos update, i don't remember), atm the only solution is to restart the NAS :(

PS: now i have also the problem that some *.srt subtitle are not visualized with the video

Since you can resolve it by restarting the NAS, I'm assuming the files don't get indexed properly by the NAS anymore.

Can you confirm this by getting a DLNA player for iOS or Android and adding new content, if it shows up in the App then it gets indexed properly.

With kind regards,

tl151

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I can say that if i use VLC or DS Video on Fire Tv Stick 4k the file are indexed properly but it lag a bit so i'm not using that and i was hoping to resolve :P

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Maybe the player only fetch the files when it starts. You could 'kill' the player by clicking the X above it and try to restart it. Maybe that helps.

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