Quantcast
Jump to content

Question

Just got off the phone to lg support. I was told the web browser shuts down when attempting to stream video ON PURPOSE! Furthermore, once you stream anything from the internet, the cache fills up, does not clear, and prevents the installed apps from functioning properly.  I was told that the OS is a web browser NOT a web streaming service and if they allow customers access to stream video they will be in breach of their contractual agreement to the companies who have apps on the TV. This clearly doesn't happen on tablets or phones, so their logic for creating a sub par product is utter bollocks. I specifically asked the salesman if I could stream video from the internet and was told absolutely yes.  (Of note: I need to watch presentations by medical professionals, NOT ILLEGAL CONTENT. Ted talks is an example)  When I pointed this out to Lg customer service they re-iterated that a web browser does not confer the ability to stream video. This is misleading the customer, and effectively censoring and filtering internet content.  This must stop! 

Link to comment
Share on other sites

0 answers to this question

Recommended Posts

There have been no answers to this question yet

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Answer this question...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Similar Topics

    • By NickL
      Hi,
      I recently bought an LG UK6500PLA TV (my first LG), but I have a difficult time streaming content (Wifi connected), e.g. Netflix series is streaming in low resolution.  The router is only 10 feet away from TV (but ethernet is not an option) and uses a 5GH frequency range.
      I have tried making a speed test at fast.com, for both the TV (through the Webbrowser) and for my laptop and iPhone. The speed test for TV showed 2.5 Mbps and my laptop and iPhone showed 110 Mbps. Can there really be such a big difference? I am starting to wonder if this might be a warranty issue?
      Do any of you guys have experience with bad Wifi reception on your LG TV or have any suggestions on how to fix it? 
       
      Br,
      Nick
    • By Mandx
      I have recently bought a 48 inch lg oled.  For some reason I am getting super slow internet speeds no faster than 10 megabits at the tv even though I have Fiber internet.  I have it directly connected with cat 5 Ethernet cable to my Internet providers gateway.  I tested  the same cable and port with other devices and I am getting near 1 gig of speed.  What gives 
    • By Bob17821
      I have problems with one of my WebOS TVs which looks like a speed problem, but when I do a speed check on my iPhone from just a few feet away the connection speed looks fine.  Thanks,  Bob
    • By robp
      Is there any reason why I have to wait up to 5 minutes for "checking" to complete and "Internet connected". IPTV, YouTube etc will nnot load until this is complete
    • By rupy911
      Good evening everyone, Since yesterday I have a problem that is driving me crazy. I have the smart TV in question and I can practically no longer see any content from any platform except YouTube, let me explain. If I open Netflix I see everything correctly but when I launch any content the TV loads up to 20-25% then gives me an error stating that that content cannot be played. Same problem with Disney+, the app tries to load any video then gives me an error, try again, same thing with Amazon prime. Basically only YouTube works. I'll list what I did: - Fully updated TV, fully updated apps - I unplugged and waited, nothing - I reset to factory settings, nothing - I changed 3 different networks, two wifi and one wired, changed 3 different DNs, inserted manual IPs, put back DHCP, nothing - I uninstalled and reinstalled the apps, nothing. The network works because the TV runs all the tests and is connected stably to my fiber. It's a problem that not even LG support can tell me about. I don't know what to do anymore, all that remains is to think of a firmware/hardware problem. Can you give me some advice? Thank you Roberto
  • Similar Tagged Content

×
×
  • Create New...