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By Lars Altorf
I have a 49UJ634V television. When I install the YouTube app from the content store the app starts to reboot with the pop-up “out of memory app will restart” but this is then with everything . Live-tv, guide, etc
this is a app problem beacause when I delete the app everything else works fine again.
Just bought an LGLED-65UJ630 65INCH TV. Right away I started to get the message "This app will now restart to free up more memory". After searching the internet and forums, I now understand that this problem is huge, it has been going on for years now and it is right across many models of LG TV's.
I have tried everything to fix this problem. It has the latest firmware. I did the factory reset and that lasted 4 hours before I got the message back. I turn off the TV and leave it for 10 minutes, maybe one hour later I get the message. I delete browsing history, maybe 10 minutes and I get the message..... you get the message.
As I understand it, the problem is that LG TV's don't have enough internal memory, but they have shipped a ton of their "smart" TV's with this problem.
My question is, has anybody heard anything from anybody, anywhere about a solution to this problem. I really want to keep this TV, but it is not fit for purpose in this state.
By Tom Wilson
If you want the whole story, read this: https://www.avforums.com/threads/lg-43uj630v-audio-output-delay-gets-worse-the-longer-tv-is-on-arc-digital-optical.2138124/
Otherwise, here's the relatively short and sweet version:
I bought an LG 43UJ630V and a Samsung HW-K450 2 weeks ago.
When connected to the soundbar (either digital optical or HDMI ARC), they are in sync.
When left on for around 2 hours though, I'll start noticing the lips are not correctly syncing up with the words.
By the 3-4 hour mark being left on, it's atrocious.
I expect to have to have to set the av sync initially, but changing it every hour as it slowly drifts out of sync - this is clearly a technical fault.
When I plug the soundbar directly into my Sky box (set-top box) there are no issues of drifting audio sync.
Changing settings, updating firmware, using different wires, nothing makes a jot of difference unfortunately.
I determined the problem was with the processing of the digital output audio signal in the TV's internals.
I returned my TV for a replacement, and bought a new sound bar to go with it - an LG SH4D 2.1 - figuring that the samsung soundbar may have been incompatible.
Yesterday I set it all up, but found after 3-4 hours of being left on, the audio was wildly out of sync again.
In this example I set the audio so it would output via digital output and internal speakers. The latency between the 2 is so bad you can't even call it echo. This demonstrates how badly out of sync the soundbar output gets compared to the internal speaker.
Remember - this is my second 43UJ630V and a different soundbar, and yet the problem returned in exactly the same way.
After recording that video I tried connecting my Samsung soundbar instead and it was exactly the same.
There is clearly a fault with this model or the entire UJ630V range.
I hope it can be fixed in a firmware update.
Ignoring momentarily the fault, and the countless hours and stress this has caused - I rather like this model. I'd prefer to fix it instead of sending it back for a refund.
I don't understand why I cannot find anyone else reporting the same problems. When I spoke to LG a week ago describing the problem, they told me a fault like this hadn't been reported before... But I've proven beyond a doubt that the problem is there, and probably afflicts a great number of people.
I've emailed LG but I'm sure they'll just fob me off again. I plan to give them a ring later, but again, I'm not sure what good this will do.
I've diagnosed the problem, and I cannot be the only one experiencing this problem. It is probably addressable in a firmware update if I can bring it LG's attention.
Any help or suggestions would be appreciated.
Try to manufacture 'smart tv's' with sufficient memory to actually run the WebOS apps you claim they can run without those apps crashing with 'out of memory....' errors. This has plagued LG TV's for years and LG still do nothing about it. Memory modules are really low cost items and 32Gb would be a minimum. This might also negate the necessity of having to use separate USB Hard Disk for basic recording and time machine functionality to work something other smart TV manufacturers managed to achieve years ago.