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Subtitles option is Disabled
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By MURAD
Hello , There is no setting to select subtitles for series and movies, I tried clicking on the colors on the remote, but nothing worked, I poked around in settings and found nothing. I sent several emails to the company, but no response was received. I remember that there was an option in the previous version, who has the same problem and what can be done?
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By Danster75
Hi all,
I'm Danny and have a problem with my LG OLED65C8;
since a few months when playing movies, either from my Syno NAS or just plain USB, subtitles are being displayed double (over or above eachother) or are displayed for sometimes minutes after the sentence's been spoken. The videofiles haven't got any hardcoded subs but either subs included in the mkv container or as separate srt of ssa file. Disabling subs removes the display of subs, enabling subs results in double or persistent subs.
Subtitles have been disabled in the accessability menu, factory reset did not help.
I searched but as far as I can see this problem has not been discussed yet, also googled and never came across this problem. Perhaps someone here can help?
Kind regards, Danny
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SOLUTION, for me at least:
I used ColorControl to reboot the TV. It's weird that a factory reset did not work but a simple reboot did.
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By duckie133
II hope in a future update we are given the option to disable the annoying pointer on the Magic Remote.
VERY ANNOYING!!!!!!!!!!
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By Cash
Have LG OLED 55B36LB bought in 2023 in UK.
Trying to change area option from 3122 (EU-UK) to 4816 (AJ-India) using a service remote.
It does not update or change.
any help for guidance will appreciated.
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By dzoole
Can you add opaque box for subtitlws when we warch from smart share, external hdd etc... so practicly in thw subtitle menu choose for opaque box and transparency. Thanks in advance
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Dor Nissan
Hello,
I have a problem enabling my subtitles on my LG UH65 TV.
All my computers are connected to the same network and are in the same HomeGroup (windows 10 feature), my LG-TV is connected to the same network.
My primary computer is working as a media server without any applications (like Plex etc..).
I have been working on it for days and now I got to the point where I can view the videos which located on my primary computer, on the TV.
At this point I wanted to watch the videos with subs so I did the following actions:
1. Pressing on Photos and Movies.
2. Choosing the videos folder, navigated to "All Videos"
3. The video has started
4. Pressed on the "3 points" button and saw there is a button called subtitles but it was grayed out and disabled.
What can I do in order to make it work?
Few things that I think you need to know:
- the subs has the same name
- the files (movie and subs) located at the same directory
- for some reason, I have to put the videos (and the music and the photos) on my library on Windows Media PLayer to be able to see them on "All Videos" directory
Thank you very much !!
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