When playing a Dolby Vision file encoded in MKV container format, the image is green/purple in colour. A quick googling says, this occurs due the default media player in WebOS not able to decode Dolby Vision MKV container files properly.
When will this be fixed?
I have a 50NANO79SNA, built in 2020. After ignoring the message for some time I finally decided to allow it to do an automatic firmware update. Started the process then went to bed.
In the morning the TV appeared to have hung up - it was turned on but had no picture, no audio and did not respond to the remote. I turned the TV off using the manual power button then powered it back on... I got the LG power-on sound, but again no picture. Powering it off then back on again resulted in no sound, no picture and a power light that flashes 3 times each time it turns on. It does respond to the remote (for power on/off commands.)
Is there a way to force-reload the firmware over USB if you don't have a picture?
Question about new LG WebOS tv's, anyone noticed when pausing live TV ( live playback) on Webos 5.3 ( GX ) that recording is reset when changing channels.
Meaning if you have paused tv and then changed the channel the playback recording is lost / reset to 0 minutes.
I've have two LG tv's before the GX that didn't do this current this have one.
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We have signage projects, all over GCC.
We are facing issue with Webos tv especially on model 49sm5ke-bj. It is losing connectivity overnight, the displays are left switched on at stores. But on the next day it wouldn't be connected to the Internet and hence the contents are getting corrupted. Always we need to restart the display again or exit and start the app again.
I was tying to change the settings on our LG TV to enable it for HD channel reception. We found instructions on the net to configure the "area option" in the hidden menu, however, they did not work. So, we thought that we need to change the country group to be able to receive the HD channels. Although we could not change the "country group code" from 20 to an arbitrary number, we change it to 10. After that, we have not been able to change it anymore. It is struck there. I know this is ridiculous, but an LG TV expert who is working in LG customer services told us that I could not change it either and we need to replace the IC. I shocked why with a simple change in one of the TV parameters, everything is got complicated.
In details, here is the picture of the parameters currently set on the LG TV with the model number of 49LH549V-TD:
Please tell me why I could not set the "country group code" to 20 once again? It is gray meaning that is unchangeable. Any ideas will be appreciated.