Quantcast
Jump to content

  • Own an LG TV or webOS device? Join our Forum!

    Register now to gain access to our webOS user support forum. Once registered and logged in, you will be able to post a user to user support request topic to this site or reply to existing topics posted by other users. You can also take part in our other webOS user forums. You'll be able to customize your profile, receive reputation points, while also communicating with other members via your own private inbox, plus much more!

Rohit Gupta

Total Power On Time

Recommended Posts



2 hours ago, Rohit Gupta said:

I want to ask that what is the ideal total power on time for a new lg tv. I bought one and it already shows 1048 hours. Is this possible for a new tv? Anyone have any idea?

Hi Rohit,

I was not even aware this was a feature, where did you find it and what is the model of your television?

Share this post


Link to post
Share on other sites


I recently bought a "new" OLED65C8 and it indicated a "Total Power On Time" of 3999 hours.   I contacted LG Support via chat for an explanation and they abruptly terminated the chat, without explanation,  when I asked how accurate this metric was and what tolerances it has.

I suppose this metric could be an artifact from when the OS was imaged onto the new TV.  However, in the worst case, a shady retailer could be selling used/refurbished product as new.  But, if I'm not mistaken, this metric can be reset via the service panel.  If so, you'd think the shady individual would also reset the hours to zero.

I'll post again if I find any thing that is significant.

Share this post


Link to post
Share on other sites

FWIW, after a subsequent contact with LG Customer Service,  providing a serial number and asking for any available history related to this serial, I was able to learn the following.

My TV was identified as a store demo assigned to one of the larger retail  chains.

I guess the take away from all of this is:

1. The "Total Power On Time" is a very useful metric to investigate

2. Some retailers do shady things

HTH

  • Like 1

Share this post


Link to post
Share on other sites
5 hours ago, Rex said:

FWIW, after a subsequent contact with LG Customer Service,  providing a serial number and asking for any available history related to this serial, I was able to learn the following.

My TV was identified as a store demo assigned to one of the larger retail  chains.

I guess the take away from all of this is:

1. The "Total Power On Time" is a very useful metric to investigate

2. Some retailers do shady things

HTH

First thing I did was check this when we bought our 86UH9500 new back in 2017 - it was sold as open box which was really more like crappy, taped up box but never used.  Out of the box, it was obvious the set had never been used, all packing and wrap was in place, still had that new TV smell.  

I had trouble with the app you can use to check the up time in the service menu but also found it in the General/About this TV menu and it had 1 -2 hours if memory serves, if that.  Subsequent registration with LG confirmed the set was new, never registered etc. 

Interesting note: with an app or a service remote, you can actually reset the time.  I found this out by accident when I reset the TV after restoring changes a technician had made that made the TV unwatchable. 

Share this post


Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.


  • Similar Topics

    • By Rodolfo Ribeiro Gomes
      My previous TV (Sony Bravia) has an automatic sleep after a time period without no remote control or TV button interactions.
      I miss this feature so much. I could set up the sleep time (40 minutes, 1h, 2h ...) on TV setup. Close to timeout, an overlaid message warns about the inactivity time and it'll be soon shutdown.
      I know my TV 55UM76 allows to use Sleep timer, but it isn't the same thing.
    • By Ed Kimbrough


      I have a LG 65UM7300 2160P.  I have some Resound Bluetooth hearing aids that are connected but I can't play them and an optical Soundbar or the TV speakers at the same time so that my wife can hear it while I'm listening with my hearing aids.  I hope somebody has been able to do this consistently.  Mine works once in awhile.
    • By 23-D
      Hi, my first post here.
       
      I have a "problem" for which I can't find a workaround. Please help.
       
      LG 49SM8600 (webOS 4.5)
       
      HDMI 1: IPTV from local provider (STB always on)
      HDMI 2 (ARC): LG Soundbar
      HDMI 3: Android box (Beelink GT)
       
      I have Auto Power Sync turned on as I want the soundbar to be synced with TV's on/off state.
       
      Also, the android box is synced (whether the box is on sleep or turned off).
       
      The problem is that each time I turn my TV on input is automatically switched to android box (HDMI3) which I don't want.
      I want it by default to stay on IPTV (HDMI1).
       
      How to prevent this?
      Excluding android box from auto power sync would also be a good solution but I can't find where to set this.
       
      Thanks
    • By Sidharth Shukla
      I am unable to turn on subtitle for shows in hotstar.
       
      In hotstar app I cannot click on subtitle option for On or Off.
  • Similar Tagged Content

    • By Charles Chidiac
      Hi there,
      Is there any way to show favorite channels list on iptv smarters app for LG tv ?
      It appears in the android version of the app on my phone, but not in the webos on tv !
      Thank you for your help.
    • By ahmed bimo
      My smart TV model : 42Lb6520
      WebOS: 1.4.0-2532
      Issue: many applications don't exist in LG app store like shahid despite the importance of this app that the most famous app in the middle East 
      And any other applications like Spotify and starzplay despite the importance of that 
      Please add this applications to LG app store
      Thanks 😊
    • By Zedric
      After purchase my LG smart tv was able to pick up DTT (digital Terrestial Transmitters in the local area. These channels failed to work after some time and it was assumed that they were switched off due to the never ending wait for South Africa to migrate fully to digital.
      However tuning my sons Hi Sense tv the said channels were found and indeed are operational as  digital HD channels
      Returning to my LG tv i changed the location to digital , retuned and lo and behold the digital channels appeared on a multiplex on uhf  channel 49 (8mhz) however within a few minutes they disappeared never to be seen again isn spite of much time and many alternative settings.
      I have tried changing location, adding  channel 49 UHF manually which shows full signal strength and quality, but gives no digital programmes found.
      I have had to revert to the 4 terrestial channels to get any tv operation at all.
      I believe that my set has been crippled by LG. I am highly upset considering the cost of a uhd TV thats not capable of performing ito its original specification or  at its best.
      Any advice on how to obtain a working system ( frimware has been updated ) or the legal route to go to resolve this issue would be welcome.
      NB as a retired broadcast technologist i do have some knowledge of the industry so would welcome any technical perspectives if i have missed something
      thanks Mikei
    • By 51.sqn
      Hi All,
      Has anyone had a recent update of the OS on their TV to 4.7.050204 (goldilocks2-gulaga) ?
      The reason I ask is that the IPTV channels on my TV seem to have borked these channels as I now get "Invalid Service"
      floating across the screen. I'm pretty sure these channels worked before the update.
      I'm referring to channels such as Now 90's, Planect Knowledge, The Sports Channel Network etc. So these are NOT APPS but
      TV Channels showing up on the guide and still show the programme details.
       
      This TV is only a week old, and I think I'm going to be bounced between the retailer and LG as it seems to be a software issue.
      Does anyone have similar experiences and have you resolved the issue ?
      TIA
      51.sqn
       
       
       
       
       


×
×
  • Create New...