Quantcast
Jump to content

Follow along to stay updated on LG's latest launches!
  • 0

Subtitles option is Disabled

Dor Nissan

Asked by Dor Nissan,

 Share

Question

Dor Nissan Newbie

Dor Nissan

Posted
Posted

Hello, 

I have a problem enabling my subtitles on my LG UH65 TV.
All my computers are connected to the same network and are in the same HomeGroup (windows 10 feature), my LG-TV is connected to the same network.
My primary computer is working as a media server without any applications (like Plex etc..).
I have been working on it for days and now I got to the point where I can view the videos which located on my primary computer, on the TV.
At this point I wanted to watch the videos with subs so I did the following actions:
1. Pressing on Photos and Movies.
2. Choosing the videos folder, navigated to "All Videos"
3. The video has started
4. Pressed on the "3 points" button and saw there is a button called subtitles but it was grayed out and disabled.

What can I do in order to make it work?

Few things that I think you need to know:

- the subs has the same name
- the files (movie and subs) located at the same directory
- for some reason, I have to put the videos (and the music and the photos) on my library on Windows Media PLayer to be able to see them on "All Videos" directory

Thank you very much !!

2 answers to this question

Recommended Posts

  • 0
George Hofmeister Mentor

George Hofmeister

Posted
Posted
On 21/09/2017 at 11:41 PM, Dor Nissan said:

Hello, 

I have a problem enabling my subtitles on my LG UH65 TV.
All my computers are connected to the same network and are in the same HomeGroup (windows 10 feature), my LG-TV is connected to the same network.
My primary computer is working as a media server without any applications (like Plex etc..).
I have been working on it for days and now I got to the point where I can view the videos which located on my primary computer, on the TV.
At this point I wanted to watch the videos with subs so I did the following actions:
1. Pressing on Photos and Movies.
2. Choosing the videos folder, navigated to "All Videos"
3. The video has started
4. Pressed on the "3 points" button and saw there is a button called subtitles but it was grayed out and disabled.

What can I do in order to make it work?

Few things that I think you need to know:

- the subs has the same name
- the files (movie and subs) located at the same directory
- for some reason, I have to put the videos (and the music and the photos) on my library on Windows Media PLayer to be able to see them on "All Videos" directory

Thank you very much !!

I have tested the same on my UH650V (FW V. 04.30.40) and subtitles are working.  Ensure that the file names of the video & subtitle files are the same, barring the file extension of course.  Many of the subtitle files from my Plex server are formatted with the language version, i.e. A Fish Called Wanda.eng.srt which will not display, removing the .eng allows it to display.

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Unfortunately, your content contains terms that we do not allow. Please edit your content to remove the highlighted words below.
Answer this question...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

×
 Share
Go to question listing

  • Popular Now

  • Similar Topics

    • ALIENQuake
      How internal subtitles are selected for MKV files?
      By ALIENQuake
      If I play an MKV video from a USB drive that contains multiple subtitle tracks with correct language tags, will webOS automatically select the appropriate subtitles, for example based on the TV interface language or the country where the TV is being used? Or it will just select first one/makred as fefault?
    • akacabo
      Area option won't change
      By akacabo
      I am trying to change my tv region from middle East to USA but changing won't take effect
      What should I do here that I am missing
    • ZealousFlamingo
      Subtitles in media player not being correctly displayed
      By ZealousFlamingo
      So basically I just got a new LG OLED TV (55 inch C5) and my Dad's C4 was seemingly able to display internal or embedded subtitles in TV shows through the built-in media player from external USB storage just fine with some tinkering in the menus.
      But with mine, the subtitles are displaying all of the raw text in the subtitle files in the player, not using the arguments properly at all.
      Pictures included for reference
       
      Is there any way to fix this other than literally doing subtitles for every episode externally, in a seperate file?
      These subtitles work fine when I play from the exact same storage device on my phone through VLC, and again on my Dad's LG TV


    • MURAD
      IPTV Smarters subtitles
      By MURAD
      Hello , There is no setting to select subtitles for series and movies, I tried clicking on the colors on the remote, but nothing worked, I poked around in settings and found nothing. I sent several emails to the company, but no response was received. I remember that there was an option in the previous version, who has the same problem and what can be done?
    • hans peter
      Help with enlarging subtitles
      By hans peter
      I need a tutorial on enlarging subtitles on my LG32LM6300PLA.
      /hans peter
       

WEBOS FORUMS

MORE SECTIONS

FOLLOW US ON

×
×
  • Create New...