td47
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Everything posted by td47
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Frustrating Netflix connection
td47 replied to nina san miguel's topic in LG TV and LG webOS Smart TV Discussion
@nina san miguel As you appear to be on the latest firmware (04.26.10) already, it is NOT worth trying to install the same level again. Your issue might be something called DNS (it is how the browsers and any internet connection get from your device, to a known site, e.g. Microsoft.com to the actual computer server IP address closest to your area). Sometimes the "default" settings do not work very well, as it may rely on your ISP or router. So, if you go to your NETWORK settings in your TV, in the DNS part, try putting in 8.8.8.8 (that is the public Google DNS service IP address), and some TV users find this fixes some odd intermittent APP failings, where some work OK, and others have odd issues. Don't forget to select the "save" for the new setting, as some UI (User Interface) windows need this (depends on the TV model), sometimes it is near the bottom, so easy to miss, before you come out of the settings UI/APP. -
@marshall007 NO, it does not work like that. The firmware in the TV, plus the country code combination determines which LG STORE content is available for the country the TV is actually in. You can ONLY download apps from the LG STORE app itself on the TV itself, you cannot just cherry-pick any app you want from an external LG STORE site on a PC browser, and put it onto a USB for installing, that set-up just does not exist. The USB stick method is ONLY for obtaining the latest firmware for specific TV models, where there may be delays in getting the OTA (Over-The-Air) updates for your TV model. LG does NOT publish APPS that way I am afraid.
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Cursor keep on appearing on center of screen
td47 replied to idesai's question in LG webOS Smart TV Questions
@idesai What TV model is it, what magic remote model is it? Have you tried removing the batteries from the remote? Do you have any other BluTooth devices close to the TV? They might be interfering. The on/off and sound buttons use infra-red, BUT most of the other buttons (and the ballistic cursor "blob"), and voice control, uses the BlueTooth interface. -
@Nick Green Do you have ONE roof antenna wired via coax to both those TV sets? Do you have an antenna amplifier on one, but not the other? Have you tried a new coax cable to the failing one (in case the coax plug has wire strands shorting the signal enough to affect HD channels - they need a strong signal). If it has a seperate wall socket, you may need to check that as well, to eliminate it, for the failing one. NOTE: those "indoor amplified antennas" are notoriously weak (for HD), and do NOT live up to their advertised expectations for HD, especially if shared between two TV sets!!
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@abdul80709 What model of TV is it, and have you tried a reset to factory settings?
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@marshall007 If you go to: https://www.lg.com/eg_en/support/software-firmware?csSalesCode=55UN7440PVA.AFU then click on the "reference" link, you will see that the SAME firmware covers MANY different models, including the UN7300 and un7440 models. The problem is that the different "country codes" assigned to the TV's in the country of sale, determing what "apps" work or not, for that country/TV combination, and therefore what you can get from the country coded LG STORE..
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Hotstar not working from last two days.
td47 replied to Pankaj tripathi's question in LG webOS Smart TV App Questions
@Pankaj tripathi Since your issue is specific to HOTSTAR, it would be best to check your issue against thier FAQ page, and if no luck, report your issue to them: https://www.hotstar.com/in/faq -
Disney + Hotstar UHD Support
td47 replied to Prashant Pawshe's question in LG webOS Smart TV App Questions
@Prashant Pawshe First, this is NOT LG, it is just a forum for LG Webos TV enthusiasts to help each other out with technical questions, and to suggest workarounds. This site has NO control or direct contact with the LG company, and has NO influence over its development or bug-fix work. Have you contacted your LG Support/customer services in your country? If no luck, you might want to get an Amazon 4K Fire stick, as you can get many apps via that, and as you already have a subscription, you should be able to use it on the Fire Stick. Double check first though. Those things (like Chromecast dongles) just plug into a spare HDMI port. -
@Gshep1 This may be a copyright (DRM) thing within the HBO App, to stop users "pirating" by streaming to a copying device. I know you only want to "mirror", but maybe HBO have found clever users abusing that function, so have had to block it. If most Airplay or Airplay2 functions are working, then it sounds like you are NOT suffering from the "broadcast discovery" TCP packets issue, where some routers do NOT pass these between LAN connected devices and WiFi connected devices. If your TV is ALREADY on the same WiFi band as the iPAD (i.e. both on the 2.4GHz band, or boeth on the 5GHz band), then it is almost certainly the DRM blocking that is causing the issue. If the TV is on a LAN connected Internet cable, try disconnecting the cable, and enable the WiFi, try it on the same WiFi SSID as the iPAD.
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App not avaliable after last update
td47 replied to Ahmed. Egypt's question in LG webOS Smart TV App Questions
@Ahmed. Egypt The TV model looks incorrect, no hits on Google. If your local LG Support in your country are saying that they no longer suport it, I suspect there is very little you can do. However, if you search for a Set-top-box that supports the app in your country, you might want to try that, and plug it into an HDMI port, and select that input. -
@Moorue First, this is NOT LG, it is just a forum for LG Webos TV enthusiasts to help each other out with technical questions, and to suggest workarounds. This site has NO control or direct contact with the LG company, and has NO influence over its development or bug-fix work. You do NOT post what TV model it is, but in any evnet, if you feel that a recent update has broek a working APP, your best action is to contact your LG Customer Support directly, in your country, log a support ticket, giving them as much detail as possible.
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Hotstar not working from last two days.
td47 replied to Pankaj tripathi's question in LG webOS Smart TV App Questions
@Pankaj tripathi You have not told us what LG TV you have, but anyway, try unplugging the TV from power for 6 minutes or so, plug it back in and retry it. If still bad, try unplugging your home router for a couple of minutes to clear its memory and data buffer queues, and plug it back in, wait for a few minutes for it to fully initialise, then try your APP again. If still bad, see it there are any firmware updates pending for your TV (check in TV settings, "about TV" or similar). -
Hotstar - video on-demand streaming service
td47 replied to Surojit Roy's question in LG webOS Smart TV App Questions
@Surojit Roy You do not post what TV you have, and it may only be available in the LG APP store for certain later models. It is not available in all countries either. So, if it is not in the store, you cannot install it. Here is a posssible workaround, from an anonymous user: "In some TVs you won’t be able to install apps which are not available with them. Though my tv was a smart tv only I couldn’t install Netflix, Amazon Prime, Hotstar, Zee5, ALtbalaji etc. to enjoy the web series and movies on them. After some research, I got to know about this: - Fire TV Stick 4K with All-New Alexa Voice Remote, with Streaming Media Player. It has to be downloaded in the stick and just switch to the hdmi on which the stick is fitted and play. You need to have a good internet connection [strong WiFi signal] to use it. We need to pay the subscription costs for Netflix, amazon prime, Hotstar, zee5 etc. We can choose the various plans which suit us. But it’s worth buying. We have disconnected our tata sky also since the day we got this as now we can watch a variety of programs and web series with the help of this fire stick. Now we just love to have it." It is available from Amazon and other selected outlets/specialist stores.- 1 reply
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Frustrating Netflix connection
td47 replied to nina san miguel's topic in LG TV and LG webOS Smart TV Discussion
@nina san miguel Can you go into yout TV settings to check your firmware version? The latest is 04.26.10 and MAY have fixes for web interfaces that may help Netflix. See: https://www.lg.com/sa_en/support/product/lg-58UF830T and if you do not have that, read how to download it, and put it on to a USB stick (NOT inside a folder on the stick), and install from it. -
How come there is no YouTube App for LG Smart TV?
td47 replied to Will M's topic in LG TV and LG webOS Smart TV Discussion
@Will M As @Don Simms states, it should be installed on your TV by default. Depending on your TV model (the you have not posted), you may have to scroll right to look at ALL the installed apps on your tv. -
@devon That 11 year old TV was last updated with firmware on 2011!! That is way behind current technology, so you are unlik;ey to get a fix. If it DID ever work, I can only suggest you try doing a "factory reset" (reset to default settings) and try it again.
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@Alen Dols It would be best to direct your complaint direct to your country LG support. This site is ONLY a peer-to-peer enthusiasts site, to help with advise about LG TV WebOS issues and possible workarounds, and it has NO CONNECTION or input into LG to lobby for fixing stuff. If more users complain to LG directly then MAYBE something MIGHT happen at some point.
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@Kuriko Have you checked that you have the latest firmware on you LG TV, and all your DLNA devices have the latest software or firmware on them too? It is unclear from your post, if the "image and video" option has always failed, or only started failing recently. Please clarify, and also if it failed after a TV firmware update.
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@decemvre I KNOW others want, and seem fixated on VLC, but as @mh61 has pointed out, this is probably nit possible. SO: has anyone tried using the DIVX player/software? I KNOW is has a media server, I played some stuff to my old 2014 LG TV ages ago, and it DID work (you have to enable the Media Server, it is not on by default). https://support.divx.com/hc/en-us/articles/360002219733-Setup-streaming-from-DivX-Media-Server-on-a-DLNA-device "LG HD TVs For most recent LG TV models, simply click the “Input” button on your remote control, or from the Home screen click on the “Input” icon. On the Input screen, select DLNA/Network, and then select your DivX Media Server from the list of servers. For other methods, see LG’s guide to DLNA setup. Once you've found DivX Media Server on your DLNA device, just open the server to browse your folders and select a video to play!"
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@NikolaZ Is the firmware level a typo? I can only find 05.60.06 for your model: [05.60.06] 1. LG Channel has been upgraded and service territory expansion. (Selected Countries Only) 2. Software update contains minor bug fix If that is NOT what you have, then try downloading it onto a USB stck and update it manually, from here: https://www.lg.com/uk/support/product/lg-55UH770V If it IS already that version, then I would recommend you report this issue DIRECTLY to your country LG support, as this is ONLY a peer-to-peer enthsiasts site, NOT related to LG itself.
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Cant turn on 2021 OLED TV via HomeKit or ThinQ App
td47 replied to Russell Acton's question in LG webOS Smart TV Questions
@Russell Acton If it has not updated already automatically, get the latest firmware on a USB stick and install it manually, and test your issue again. This is dated 18/2/2021. [03.21.36] 1. Improved no video issue when switching specific HDMI ports 2. Software update contains minor bug fix (they do NOT say what it is fixing, but you might get lucky)! https://www.lg.com/uk/support/product/lg-OLED65BX6LB -
LG OLED C9 ad a wireless display
td47 replied to Janusz Łaski's question in LG webOS Smart TV Questions
@Janusz Łaski Ensure that your laptop WiFi is on the same frequency band as the TV (i.e. if the TV is using the 2.4GHz band SSID, connect the laptop to the same SSID, likewise with the 5.0GHz band SSID). Some routers combine the 2 bands under ONE SSID, that makes it difficult. If you can log into our router, and split the 2 into 2 seperate SSID names, that might help if that is the case. Also, I heard that having the TV on a LAN cable, and other devices (e.g. Laptop) on WiFi, gives some routers an issue, in that they do not always pass all the required brodacast or negotiation (initialization) packets between WiFi and LAN. This definately affects Apple AirPlay, and maybe AirPlay2 as well, dpenending on your router model, and its security settings, and may well affect casting, screen mirroring, and certain player types and complex sharing apps. -
@mark18 Do you have an Amazon Prime account already set up (say on a laptop or iPad - easier to do than on the TV)? If so, in theory it SHOULD work, as LG say they are making it available to most TV models between 2016 and current. See: https://www.lgnewsroom.com/2020/09/lg-brings-amazon-music-app-to-wide-range-of-smart-tvs/ That site article DOES mention that Amazon Prime membership is needed. If you already have this set up, and can log into the app, what error are you getting?
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LG OLED C9 ad a wireless display
td47 replied to Janusz Łaski's question in LG webOS Smart TV Questions
@Janusz Łaski I have an older LG, and also a Foxtel box (soon to get a Fetch box to replace it), so have rarely needed to connect my Laptop. Have done the clunky connecting by HDMI cable before, as my laptop has an HDMI port (for missed episodes not on any catchup services). I think the latest C9 firmware is now 05.00.03 (they might not document all fixes in the Release Notes) : [05.00.03] 1. Launcher visibility improvement 2. Launcher exposure when TV is turned on See here, or search LG site with your actual model number: https://www.lg.com/nz/support/software-firmware?csSalesCode=OLED65C9PVA.ANR Download that to USB stick and install it manually. If that does not fix your issue, you might have to get a "Miracast dongle"! for your TV, if you have a spare HDMI port to use. They are from $11, $40 at Jaycar, $80 for the official Microsoft one. -
Digital Video Effect (DVE) window on to of mainm window
td47 replied to RichardD's question in LG webOS Smart TV Questions
@RichardD Are you asking as a normal user, or as a developer? If the first one, there are NO options to mess with the settings that you have to do this, it is what it is. If you are a developer, then you should be on the official LG developers forum or group, and have a Developer account, and a test TV set up in developer mode to try/test your dev software.