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@OnlyCORE Have you checked that you have the latest firmware for your TV? It is 03.21 .18. See: https://www.lg.com/us/support/product/lg-OLED65CXPUA.AUS (you can download it on a PC, transfer to a USB stick - follow the README file for that). Also check that your Synology NAS has the latest firmware and software app layers, and that the TV Internet connection is solid (i.e. LAN cable, or if WiFi check with a phone to see what the WiFi symbol (signal strength) shows for the band that the TV is using (i.e. 2.4GHz or 5GHz). If on 5GHz, check by logging into your router, go to WiFi Advanced settings, check that the CHANNEL within the 5GHz band is not higher than 100 (some TV's do not work well over 100), usually channel 36 or 44 works well.

@Rod Roderick For external media sources, I don't think there is a way to do this, as the TV has no way of indexing and detecting/remembering Viewed Date, or partially viewed etc. The scheduled recordings to an external USB HDD drive via Time Machine II MIGHT show this, BUT I have never found that to be very smart as regards programme files naming (especially if started early compared with the TV GUIDE names/times). The interface is very clunky, and far inferior to external PVR boxes like Foxtel or Sky, or FETCH Mighty. It is possble that the PLEX TV client might help, but you will need to set up a NAS to hold your recordings, and have PLEX index them using a PLEX Server.

@mesteradam Any bugs/problems with the TV after a firmware update should be reported directly to LG support in your country, that is the best way to get problems fixed. This site is only a peer-to-peer enthusiasts advice forum, and has no business connection, so cannot push for fixes, or fix up firmware. That being said, for this model, there IS the previous firmware level available (05.80.35) as well as this new (buggy) one. If you follow the instructons for downloading it on to a PC/laptop, and copy it to the ROOT of a USB stick (i.e. NOT inside a named folder), then plug it into the TV USB port. NOTE: the TV might NOT allow going back to the older level, but as it is still published there, you MIGHT be lucky in this case. You have nothing to lose by trying it. Don't leave it too long, as I am not certian how long the old level will be there for. https://www.lg.com/uk/support/product/lg-49SJ810V

@CJW Try this: Settings > General > Additional Settings > Home Settings > Home Auto Launch (toggle to off or disable).

@Ghaleb No, that is not possible, as it is an internet derived digital data stream, and NOT an OTA (over-the-air) TV programme. If you have a PC or Laptop, then you can set up a YouTube subscription (that allows downloading), or use a downloader browser add-in, or a separate stand-alone downloader program (such as 4kdownloader), that you just cut/paste the YT links into.

@kleajmp The LG Magic Remote can ONLY be paired with an LG smart TV with the internal BlueTooth adaptor inside it. It is usually a little WiFi/Bt Combo card about 2 inches square. I have never heard of any "plugin" to use the LG Magic Remote for any other purpose.

@sagar Please post what TV model it is that you are using, and also what APP you are trying to use. What info are you reading that states you can "play multiple video at the same time"? If that was even possible, how would you expect the "player" and the TV to deal with the sound stream? Would you expect to have the sound from both come though the speakers at the same time? Is it possible you are getting confused with some PIP (Picture-in-picture) functionality that some TV models have?

@sumukh A First, please post the full model number of the TV. Secondly, please post what other streaming apps you use on that TV, and if they have the same issue (for example YouTube, or Voot, or ZEE5). Also, are you using a LAN (Ethernet) Cable to connect your TV to the Internet, or WiFi. If WiFi, is that the 2.4GHz or 5GHz band? If 5GHz, place a phone near the TV, and see what the signal strength "arc" icon looks like. If only a few "arc" lines there, it may be weak WiFi. If you can log into your router, go to WiFi -> advanced settings, and look to see what channel within the 5GHz band you are using. Try channel 36 or 44 (some TV models do not work well with higher channel numbers over 100).

@Anupam As @George Hofmeister has hinted at in his earlier post, you need to ask the MK Player developers this question. Many owners posting on this forum seem to think there is some "magic" way to get any app they want on an LG TV, but it is NOT like a smart phone or PC, apps have to be written to work with the WebOS and the specific hardware limitations for each model series/type. So, if it is NOT in the LG STORE on your TV, then it is NOT AVAILABLE, and has not been developed for it! If the MK Player FAQ section below does not answer your question, then pass your question to them directly: https://www.mxplayer.in/faq

@Adrians This is only a peer-to-peer forum for LG users, so you should report this issue and feature request direct to LG Support in your country.

@Marco V Did you manage to find the "QuickStart+" under the TV settings and turn it off? By the way: Many owners posting on here seem to think they are posting to an LG owned facility or site forum. Please be aware that this Forum is ONLY an LG TV Owners and enthusiasts peer-to-peer help forum to exchange ideas and experiences, and advice and possible workarounds by other like-minded enthusiasts. This forum has NO business link or influence over LG, or their product capabilities (or lack of), and does NOT provide any lobbying capability to get things fixed. Your best action for you (and any other posters on this thread) is to contact LG Support DIRECTLY in your country of use, and register your complaint there, so that they can more accurately gauge the affect of the lack of functionality.

@Gee Kern Apologies, I thought that the issue was user agreements for individual apps, but I think these are for the TV itself. If you are getting server error messages, it might be a network DNS issue. Go to settings, networking, then advanced. In the DNS section, don't use auto, manually put in the public Google one, that is 8.8.8.8 and then save your settings.

@Marco V Some owners have found that if you have a PVR/set-top-box atached to your TV, and they are both using WiFi, and are both active, then the TV can detect a TV programme, BUT without those, viewing via the in-built web-browser only provides a data stream. It seems that the rather "clunky" and feature-sparse WebOS is not smart enough to actually check screen changes for the screen itself, and "assumes" that the image is static . Other users have found this works: 1. Set Quick Start+ to “Off” 2. Turn your TV off, wait 5 minutes, turn back on

@Jeff Finnan You do not post what model of LG TV you have, but this MIGHT work: Try: Settings > General > Additional Settings > Home Settings > Home Auto Launch and set to disable.

@Gee Kern So you are sharing an Amazon Prime video account with your sister, ans she has set up a profile for you to use? The account at the Amazon server end needs to be fully set up, so you need to log in on a laptop or ipad or phone browser, and agree to the agreements. Once it is happy, you can use the account on your TV.

@frewmore I beleive the 55UK7550PLA has Optical (TosLink) sound output, so if you look at the first 4 in the "best of" list below (as they have bypass - so you can have the sound ALSO to go out to your amp or Sound Bar). The reason for the bypass, is that most TV "sound out" settings can ONLY have either TV Speakers, OR HDMI (ARC to/from AVR/AMP), OR Optical out (that is then the INPUT to the adaptor, and ITS output piggy-backs out to the OTHER required sound devices you might want, i.e. sound-bar or AVR/AMP). The good ones will allow you to use either Bluetooth or wired output to your headphones. Try Amazon in your country, to see if any of those are available https://www.headphonesty.com/2019/10/best-bluetooth-audio-transmitters-tv/

@Derekc Try: Settings > General > Additional Settings > Home Settings > Home Auto Launch and set to disable.

@mkjn72 Many owners posting on here seem to think they are posting to an LG owned facility or site forum. Please be aware that this Forum is ONLY an LG TV Owners and enthusiasts peer-to-peer help forum to exchange ideas and experiences, and advice and possible workarounds by other like-minded enthusiasts. This forum has NO business link or influence over LG, or their product capabilities (or lack of), and does NOT provide any lobbying capability to get things fixed. Your best action for you (and ALL other posters on this thread) is to all contact LG Support DIRECTLY in your country of use, and register your complaint there, so that they can more accurately gauge the affect of the lack of functionality.

@Gee Kern If you have a laptop or iPad, try setting up your Netflix account on that first, as once you have an active "profile", the TV should be OK with it. Do all your other APPS that need Internet (Network) connectivity work OK?

@Derekc Try this:: open the general Settings menu, or open the Quick Settings menu and then navigate to the Advanced Settings icon at the bottom of the menu. On some remotes, you might need to press the SETTINGS button for 5 seconds. On some models Simplink can be seen in the "General" section under settings. If turning off Simplink does not rectify the issue, try turning off the "QuickStart+" setting, then unplug the TV from power for 5 minutes, then test your issue again. There have been reports of "odd" issues with the Quick Start active on some models.

@Flying Frenchman Thanks for taking the time to document your interesting issue. I am glad you got it fixed. However, I would be very interested in knowing what the Netgear router model is, and what Setting screen he accessed to fix it. Most routers will have the firewall section set to block ONLY incoming request into you local home network LAN (to prevent hackers doing port scanning to find any open ports to connect to), and the default OUTBOUND rule would normally to allow all, as it is obviously legitimate to have your home network devices initiate a session, on port 80 or 443 at least, to any valid site, that can be found by a DNS service. Maybe a block rule got added by some other TECH person, and they got it wrong? Some users find that setting the DNS setting on the TV Network settings to the 8.8.8.8 (public Google DNS service) will often fix odd issues. Netgear basic info here: https://kb.netgear.com/8219/How-to-setup-Inbound-Outbound-firewall-rules-on-NETGEAR-Modem-router-gateways

@Derekc You do not describe exactly what the issue is, BUT the HDMI-CEC (called "Simplink" in the LG TV), can cause odd issues, and you can turn it off for some, or all of the HDMI ports (depending on the model). You would of course lose any "auto-power-on or off" functionality for the TV/AMP pair (as I am suggesting you try the ARC port first). Another thing that can cause odd HDMI functionality failures, is low spec cables, so try to find which device, when connected one at a time, might be causing the issue when re-connecting, then check the cable has the actual spec printed on the cable jacket (1.4B, 2.0 etc) and should also state if 4K compatible. I tried to use an old unknown one for one of my devices on my 4K TV a while back, and it caused all sorts of odd flickering and sound drop-out issues on the TV until I changed it. Try to ensure the cables are all the same spec (ideally all 2.0).

@Lorie Edwards I assume that this is NOT a regular FTA (Live TV) programme, but an extra APP that you added to your APP list from the LG Store (or was there in the default apps set with your region/country TV distribution). Or possibly a related On Demand service channel APP? If either of the above, then it is most likely a bug in the app, that occurs during the transition between the AD (commercial) insertion, and its transition back to the main programme. I have seen this in a couple of "apps" in my country. If the start of the app shows "update available" at any point, then select "update". If not, then report this problem directly to LG support in your country (as this is only a peer-to-peer advice forum, it is NOT the LG manufacturers forum).

@jgarcia So, you are quoting from another user - does this mean that you have the same TV model, and that does not have Disney Hotstar in the LG Store? Are you also mistakenly thinking that this forum belongs to LG? Many owners posting on here seem to think they are posting to an LG owned facility or site forum. Please be aware that this Forum is ONLY an LG TV Owners and enthusiasts peer-to-peer help forum to exchange ideas and experiences, and advice and possible workarounds by other like-minded enthusiasts. This forum has NO business link or influence over LG, or their product capabilities (or lack of), and does NOT provide any lobbying capability to get things fixed. Your best action for you (and ALL other posters on this thread) is to all contact LG Support DIRECTLY in your country of use, and register your complaint there, so that they can more accurately gauge the affect of the lack of functionality, or APP availability on your specific model.

@Victor Tey Many owners posting on here seem to think they are posting to an LG owned facility or site forum. Please be aware that this Forum is ONLY an LG TV Owners and enthuiasts peer-to-peer help forum to exchange ideas and experiences, and advice and possible workarounds by other like-minded enthusiasts. This forum has NO business link or influence over LG, or their product capabilities (or lack of), and does NOT provide any lobbying capability to get things fixed. Your best action for you (and ALL other posters on this thread) is to all contact LG Support DIRECTLY in your country of use, and register your complaint there, so that they can more accurately gauge the affect of the lack of functionality.