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George Hofmeister

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Posts posted by George Hofmeister

  1. Hi @Sid

    Sony are apparently working on an app as @Nitin1438 detailed in this thread:  https://www.lgwebos.com/topic/3797-sony-liv-app/

    If you are on Twitter you can pester Sony here: https://twitter.com/SonyLIV/status/1277600344382603264

    As for MX Player you would need to contact them via the following page to ask them is they are in the process of producing an app: https://www.mxplayer.in/about

    If you get a response from either party feel free to post it here.

  2. On 8/2/2020 at 7:54 PM, Animesh said:

    Hello,

    I am using LG 55UH850T, however I am unable to find Hotstar in the Store. I have the most updated software as well. Checking for updates doesn't yield any new updates.

    Please help.

    Regards

    Animesh

    Hi @Animesh

    I think that HOTSTAR are only supporting webOS 3.5 and onwards, and your TV is listed as being webOS 3.0.  To confirm whether your TV is supported you would need to check with HOTSTAR's customer support.

  3. On 8/2/2020 at 7:29 AM, Allan B said:

    I am in the process of moving my WiFi to a 4G carrier. I was testing the 4G modem and needed to move back to the Broadband modem for a day - I found that the BB password was not kept on the LGWEBOS TV.  Similarly when I moved back to the $G modem I had to re-enter that. This TV is the only device that I have which does not remember passwords

    Is there a way of placing a support ticket for a change to the OS

    Hi @Allan B

    You would have to go to the LG Customer Support on the website relevant to the country you are in to raise a ticket, this is purely a User-to-User forum.

  4. On 7/25/2020 at 3:59 PM, saurabh jain said:
    Please provide hotstar app on my WebOS tv. I couldn't find app in LG content store Details below:
     
    WebOS TV 43UH750T-TA
    Software version 05:50:80
    Web OS TV version 3.3.4-4217 dreadlocks-dharug
     

    Hi @saurabh jain

    I am sure someone will correct me if I am wrong, or feel free to search the forum for the answer, but I believe that HOTSTAR are only supporting webOS 3.5 and newer with their app.  At a pinch you can use their website through the browser as HOTSTAR did go to the trouble of upgrading it to support webOS.

  5. 10 hours ago, Amit-32LH576D said:

    I have "32LH576D" LG Smart TV with the software version 05.00.07. I am not able to see Hotstar, PrimeVideo, ZEE5 etc entertainment apps on the LG content store in the tv. The software update says the most current software is installed. Can someone help me to figure out what is wrong? Is it possible those apps are not available for my tv?

    Hi @Amit-32LH576D

    App availability is dependent more on the webOS version, which is a different thing to the software version installed.

    Also, apps may not necessarily have been produced for your model of TV or may just not be produced for the platform.

  6. 8 hours ago, Offtrail said:

    We are paying $14.99 through YouTubeTV for HOB Max....but...we are not getting the full HBO Max....something like HBO Now.

    Why is LG letting YoutubeTV place an HBO Max icon on its site, letting subscribers pay full freight, and not get the full HBO Max????

    Not fair or right!

    As soon as an alternative arrives we will go to it.

    Please explain!

    Chas

    LG Oled

    Hi @Offtrail

    LG are not the arbiters of what a third parties do or charges for their services.

  7. On 7/14/2020 at 5:46 PM, Tapas Rakshit said:

    I buy the premium subscription to sonyliv so please bring it to this platform so that we can get the full content in HD mode asap. Make it first.

    Hi @Tapas Rakshit

    You would be best doing what @Junaid Ahmed has done and contact Sony via their Twitter feed to show that as a user you pay a premium subscription and you are not getting your money's worth.  Also, by more users contacting Sony direct it may encourage them to speed up the process of bringing a native app to LG's webOS.

  8. On 3/22/2019 at 5:26 AM, netaji sathe said:

    How webOS can say not supporting the Adobe Flash, may site are using Flash player for video content, I am also facing same problem, for better experience the content platform must be user friendly. I am not able to run Zee5 on web saying browser to upgrade. 

    Hi @netaji sathe

    Did you bother to read my post earlier in the tread, it is like three up from this one?

  9. On 7/14/2020 at 5:38 PM, cali086 said:

    Hi, I have an LG WebOS Smart TV that after the last firmware update the Wi-Fi Connection stop working properly. When I try to connect to my network, it will instantly disconnect or it will freeze my TV.

    Model: LG 55UF6450-UA (bought it on November 2015)

    Firmware: 03.16.00

    Also, I don't know if it is relevant but my TV is a US version that now I have it with me in Costa Rica, Central America.

    I've tried everything posted on the internet and forums:

    - Connecting to my cellphones hotspot (worked for about 5 min the first time I try it and then stop working and would work again when I tried to reconnect).

    - Change the DNS to google's DNS. (Once I was able to do it but didn't fix the issue, and also first I need to be able to connect to a network for the TV to enable the option for changing manually to static ip's).

    - Doing factory reset won't fix it.

    - Changing the Country/Region/Time zone won't fix it.

    - Changing to manual time won't fix it.

    - Can't do the downgrade procedure posted on this forum for two reasons: because you need to be able to connect to the wifi or via ethernet and it isn't working, and also I can't find an older versión of my firmware.

    I am pretty sure that I need to downgrade or even just do a fresh installation of the actual the firmware, but I can't find the right way to do it. Maybe with an LG service remote? but again, I need to first get on my hands a working firmware version for my TV right?

    Any recommendations?

    Hi @cali086

    In other threads on the forum people have reported similar issues and have found it was due to faulty wireless models, in their case it was easy enough to find replacements on the likes of eBay.  See if you can find the relevant threads and you may find if the same applies to yourself.

  10. On 7/12/2020 at 12:35 AM, ChrisN said:

    Hi,

    Recently my LG 55" starts with a grey screen with black shades of vertical lines moving horizontally across the screen. the sounds comes on after 3 to 5 seconds, then the picture a few seconds after that.

    This happens every time i turn it on 

    I have reset the TV with no luck 

    LM76 series model 55LM7600-TA

    Hi @ChrisN

    Sounds like a hardware fault.  Given the age of the unit, it appears that it is running NetCast the predecessor to webOS you might want to start looking for a repairer to look at it.  By the amount of main boards for sale it looks like that would be an area to investigate.

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