LG webOS Smart TV Questions

What troubleshooting steps have you taken if your Sky News app stopped working after a webOS update on your C2?

To enable Alexa to turn on your LG TV even when it's off, you can follow these steps: Check Compatibility: Ensure that your LG TV model supports the "Power on via Wi-Fi" feature. This feature allows the TV to receive commands from Alexa even when it's in standby mode. Update Firmware: Make sure your LG TV's firmware is up to date. Sometimes, firmware updates include new features or bug fixes that might improve compatibility with Alexa. Enable Wake-on-LAN (WoL): Wake-on-LAN allows devices to be woken up from standby mode using a network message. Check your LG TV's settings menu for an option to enable WoL. This might be labeled as "Network Wakeup" or something similar. Configure Router Settings: Ensure that your router settings allow for WoL packets to be sent to your TV. This might involve enabling a setting like "Wake-on-LAN" or "Magic Packet" in your router's configuration interface. Enable Remote Access: Some LG TVs require you to enable remote access for them to respond to commands when they're off. Check your TV's settings for an option like "Mobile TV On" or "Remote Access" and make sure it's turned on. Set up Device Discovery: Make sure your LG TV is properly set up within the Alexa app. Go to the Alexa app, navigate to Devices, and select your TV. Ensure that it's discovered and linked properly. Power Saving Settings: Check your LG TV's power-saving settings. Sometimes, overly aggressive power-saving settings can prevent the TV from responding to network commands when it's off. Adjust these settings if necessary. Reboot Devices: Sometimes, a simple reboot of your router, TV, and Alexa device can resolve connectivity issues. Try unplugging them for a few minutes, then plugging them back in and testing again. By following these steps, you should be able to configure your LG TV to respond to Alexa commands even when it's off. If you're still experiencing issues, you may need to consult the user manual for your specific TV model or reach out to LG or Amazon customer support for further assistance.

LG TONE Free T90S With Dolby Atmos for All Content and Devices, Ergonomically Designed for a Near-Custom Fit SEOUL, May. 16, 2024 — LG Electronics (LG) is introducing the company’s latest TONE Free T90S model to the global market, designed to offer impressive sound for a heightened listening experience. The new T90S earbuds are enhanced by pure graphene, boast an even more comfortable fit and possess a range of useful features essential for elevated on-the-go listening pleasure. Delivering an enriched audio experience with improved accuracy and clarity, the newest T90S earbuds use pure graphene for drivers, a departure from the conventional use of coated graphene. The lightweight and sustainable material is widely known for boosting performance and efficiency in advanced technologies such as semiconductors and solar cells. The use of pure graphene in LG’s latest earbuds reduces vibrations and allows users to revel in well-balanced and precise sound with powerful bass and enhanced mid- and high-range frequencies. The T90S earbuds are designed to take full advantage of graphene’s lightweight nature, ensuring a cozy fit that ensures comfort for prolonged listening. LG’s T90 TONE Free series continues to provide unmatched level of surround sound experience as the first Dolby Atmos earbuds to support Dolby Head Tracking across all content and devices. Dolby Head Tracking technology adapts audio based on users’ head movements, creating a dynamic sense of immersion that places listeners at the center. Whether listening to music, diving into a movie or series or engaging in all the action of a video game, the high-quality sound captivates users on smartphones, tablets or large-screen TVs. What’s new, T90S earbuds now support Dolby Head Tracking technology up to 24bit / 96kHz audio, allowing users to enjoy studio-level audio quality. The latest earbuds also offer added versatility with Dolby Atmos Optimizer, with optimized surround sound based on three adjustable levels that cater to users’ preferences. LG continues to present superior sound in partnership with Meridian Audio, featuring Meridian Headphone Spatial Processing (HSP), a specialized technology that delivers a clear center image, making listeners feel like they’re listening to a stereo sound system. In addition to natural, distortion-free sound, Meridian’s Perfect Balance technology allows T90S users to experience a consistent tonal balance despite the volume. Along with an elevated listening experience, LG TONE Free earbuds ensure hygiene is at the forefront with LG’s exclusive UVnano charging case, which uses ultraviolet light to effectively eliminate 99.9% of bacteria on the ear gels of the earbuds within just 10 minutes of the powered charging cycle.* T90S earbuds adopt medical-grade, hypoallergenic ear gels that absorb dust and prevent dirt from accumulating, effectively reducing skin irritations. Prioritizing user convenience with enhanced connectivity abilities, the LG T90S model enhances the versatile Plug & Wireless feature, a trait reserved only for LG TONE Free earbuds. With USB-C to AUX and USB-C to USB C cables included, the T90S charging case can be used a transmitter, enabling seamless Bluetooth connectivity between the earbuds and non-Bluetooth devices like in-flight entertainment systems, gym treadmills, hotel TVs and more. In addition to supporting Bluetooth codecs AAC and SBC for seamless connection with Apple and Android devices, the T90S is also compatible with the aptX Adaptive codec. With the LG TONE Free app, users can sync up to five external devices, eliminating the hassle of manually reconnecting when switching between devices. Moreover, the T90S supports multi-pairing, enabling users to connect to two source devices simultaneously. For flawless listening and call experiences no matter what is happening around the user, LG’s newest earbuds ensure optimal noise reduction with the company’s Adaptive Noise Cancellation (ANC) technology, adapting the T90S earbuds to surrounding noise levels in real time. What’s more, new ergonomically designed ear tips are designed to create a tighter seal and block more noise, while ensuring a stable fit which enables ANC to perform more effectively. The T90S earbuds deliver crystal-clear call quality, making it feel as if the caller is speaking right beside the user. LG has integrated a built-in three-microphone system and Voice Pickup Unit (VPU) to monitor background noise, pick up users’ voices and track jaw movements. T90S earbuds feature a new High Signal-to-Noise Ratio (SNR) microphone which further reduces ambient noise, while the earbuds leverage a new algorithm that isolates speech from background noise to optimize dialogue quality and reduce noise. LG has always been devoted to delivering a comfortable fit without compromising performance. In collaboration with South Korea’s POSTECH Ergonomic Design Technology Lab, the latest earbuds have been designed with ergonomic precision and consistent comfort. Extensive research on the human ear has been conducted to determine how to fit the earbuds securely while applying the least amount of pressure, enabling use in various situations such as at work or during an intense workout. LG’s newest TONE Free wireless earbuds T90S will be rolled out in major markets worldwide from May. # # # * UVnano is a compound word derived from the words UV and its unit nanometer. Independent testing shows UVnano charging case eliminates 99.9 percent of Escherichia coli, Staphylococcus aureus and Klebsiella pneumonia bacteria on earbuds within ten minutes of charging. The UV LED function works only when the charging case is connected to the power cable.   link hidden, please login to view

New LG NOVA Digital Health Venture Aims to Enable Providers to Offer Patients Personalized Home Care   SEOUL, May 14, 2024 — LG Electronics (LG) has unveiled “Primefocus Health,” a new venture that aims to leverage innovative technologies and new healthcare therapies to enable providers to deliver a personalized, complete care experience and empower individuals to take control of their health at home. link hidden, please login to view is the first new venture launched by LG NOVA, LG Electronics North America Innovation Center. This new provider-focused, patient-centric healthcare platform intends to give patients access to new healthcare therapies made available by innovative technology applications, as well as providers access to patient data and progress information to help ensure that their patients are on the right path to better health. Healthcare providers are under pressure to improve patient care and reduce readmissions and patient and provider costs. However, according to the National Institutes of Health, more than USD 52.4 billion is spent annually to care for patients who were readmitted to the hospital within 30 days for a previously treated condition. To help reduce these costs and enable better personalized care, Primefocus Health plans to develop a remote monitoring and healthcare delivery platform, using innovative non-invasive technology for tracking patient progress for multiple medical conditions, which can be integrated with the provider’s electronic health record system, artificial intelligence and machine learning capabilities for ease of use. The platform aims to empower healthcare providers to effectively manage outcomes, assist, guide, communicate and intervene when needed to deliver quality care. “LG Electronics has a longstanding, trusted reputation with consumers in homes worldwide, and in unveiling Primefocus Health we are seeking to build on that history as we ask consumers to trust us, in collaboration with their providers, with their healthcare management as well,” said Darren Sabo, CEO of Primefocus Health. “Primefocus Health is committed to leveraging the latest technology to revolutionize patient care at home, leading toward a future of personalized, accessible, and effective care.” As an LG NOVA-backed company, Primefocus Health brings the high-quality, innovative experience of the LG brand to healthcare. For providers, the Primefocus Health platform will be designed to enable them to extend their care beyond the hospital to the home with the objective of reducing the strain on the provider to keep their patients healthy. “LG NOVA is dedicated to building businesses that drive positive change and enhance people’s lives,” said Sokwoo Rhee, executive vice president of innovation at LG Electronics and head of LG NOVA. “We recognize that technology can play a key role in the transformation of patient care and the healthcare industry at large, and we are committed to leading that charge with Primefocus Health. We look forward to seeing its impact on transforming home healthcare for patients and providers alike.” # # #

The specs for the magic remote promise "Voice Recognition with Intuitive Mouse Like Pointing and Wheel Control". I think that would be nice. The current implementation of scrolling via the wheel on the magic remote is not intuitive. Why would I move my thumb up to pull the text shown on the screen down to the bottom? Question is, can we please get natural scrolling for WebOS 5.5.0 and newer? Some option in the settings would be fine. The current "unnatural" scrolling is a major obstacle in usability for me, and the main reason to not buy LG again.

Thank you for the suggestion, I will give it a try when I get home. I think there is only a firestick connected, I will also try in a different HDMI socket.

Thanks for your help but I don’t have an external box I am going to try using a 3.5mm jack plug to see if that works. Have tried an external transmitter using optical cable but HDMI constantly overrules it.

This may not solve your problem depending on your TV source.  I connect an Aptx low latency Bluetooth transmitter (to avoid lag) to the audio out ports of my cable box and use appropriate Bluetooth earbuds.  The volume of the earbuds is independent of the TV speakers this way.