Slight soap opera affect after latest firmware update

[Matt79]

I've just updated my LG 55UM75 TV to the latest software version - 05..20.15 - and now the picture looks off.

I've turned off TruMotion, Motion Eye Care, Smooth Gradation, Noise Reduction and Smooth Gradation, but somehow everything still looks artificial.

Is there another picture setting I'm missing, I've gone through every setting I can find.

[SOEDA]

Matt79,

I am somewhat relieved to find your question posted here as I am suffering from the same problem, I think. I cannot remove the effect like I used to be able to before the update. I went so far as to reset the TV to factory state and then have applied all the recommended settings to no avail. I tried a number of my own conceived solutions and all were unsuccessful. I am EXTREMELY sensitive to this effect and even though the current violation is not as bad as it was originally it is still clearly apparent. It's not just me, my girlfriend sees it to. It is effectively working to destroy my favourite hobby of watching films at home. I watch at least one film a day from all types of genres and the only thing that seems to alleviate this pain is watching films of the 30s/40s, or watching rarer films in SD.

What I am not relieved about is that your question has remained unanswered. So what gives? Where do we find out about the real deal on this type of thing and - most importantly - did you figure out how to correct it?

Please reply if you get this message. This is an SOS.

[SpyrosFPS]

On 3/27/2026 at 6:05 AM, SOEDA said:

Matt79,

I am somewhat relieved to find your question posted here as I am suffering from the same problem, I think. I cannot remove the effect like I used to be able to before the update. I went so far as to reset the TV to factory state and then have applied all the recommended settings to no avail. I tried a number of my own conceived solutions and all were unsuccessful. I am EXTREMELY sensitive to this effect and even though the current violation is not as bad as it was originally it is still clearly apparent. It's not just me, my girlfriend sees it to. It is effectively working to destroy my favourite hobby of watching films at home. I watch at least one film a day from all types of genres and the only thing that seems to alleviate this pain is watching films of the 30s/40s, or watching rarer films in SD.

What I am not relieved about is that your question has remained unanswered. So what gives? Where do we find out about the real deal on this type of thing and - most importantly - did you figure out how to correct it?

Please reply if you get this message. This is an SOS.

I have a C2 latest update 33.31.20. I think they did something with Dolby Vision so when you watch a movie in Dolby Vision try this: Go to Settings>Picture>Advanced Settings>Clarity and Disable Precision Detail.  And save it apply to all inputs.

 

[SOEDA]

Thanks SOEDA, 

This is a very cool suggestion. I will try it tonight!