Quantcast
Jump to content
  • 0

jpg photos not displayed via dlna


frpatte

Question

Bonjour,

I have a Webos TV: LG 43UM 7450

Since the last software update, I can't display my photos which are on a dlna home server. films and audio files are displayed and can be played on the TV, only the pictures are not: "directories empty" says the bird?

The names of the directories, the dates of photos, the name of the camera are displayed, so the TV has an access to the exif metadta but not to the image itself!!

What can be done?

Thank you for helping.

F.P.

Link to comment
Share on other sites

  • Answers 6
  • Created
  • Last Reply

Top Posters For This Question

Top Posters For This Question

6 answers to this question

Recommended Posts

  • 0

@frpatte Unless you have a USB stick with the previous working firmware on it,there is no way to get back to the working level.

Have you reported this issue to your local country LG support? The more that report it, the better chance you have of (eventually) getting a fix.

By the way, in case they have changed some DLNA protocols for technical/security reasons, check that your DLNA devices have the latest firmware and software layers (apps) installed.

Link to comment
Share on other sites

  • 0

Thank you for this answer.

1- What is the way to get the firmware for my TV. I would have it (and how to install it) in case that at the next upgrade, films or audio from my nas won't work!

2- I will report the issue to the french lg support.

3- I tried several dlna server (minidla, emby, kodi...) The result is the same for the photos: metadata only are read by the tv! So, I can choose to watch what are the camera I used, when I take the photos, but I can't see the photos.

Regards.

F.P.

Link to comment
Share on other sites

  • 0

@frpatte OK, just to confirm: What is the firmware version that recently installed, was it 05.00.02 or 05.00.10?

If the later one, try downloading the older one, and put it on a USB stick and install it on the TV. If the older one (05.00.02), was the one installed recently, and caused the issue, see below:

link hidden, please login to view

Put in your model number 43UM7450PLA and you will get a list of 2 firmware versions, 05.00.10 with a December date, and 05.00.02 with a November date. You can select the older one if the newer one was updated via an OTA update, and caused the issue, OR if you are still on the older one, then DO download the newer one, as it fixes "minor bug fixes" that MIGHT include your issue (it does NOT expand on what those are). You will need to download that on your Laptop/PC, into a known folder for you to UNZIP it to place the file inside it into its own area, so that you can then copy it to the ROOT of a USB stick (i.e. F:\<firmware file name> and NOT within a folder. Download the  Software Update Guide PDF and follow the instructions for a USB upgrade. 

Link to comment
Share on other sites

  • 0
9 hours ago, td47 said:

@frpatte OK, just to confirm: What is the firmware version that recently installed, was it 05.00.02 or 05.00.10?

If the later one, try downloading the older one, and put it on a USB stick and install it on the TV. If the older one (05.00.02), was the one installed recently, and caused the issue, see below:

link hidden, please login to view

Put in your model number 43UM7450PLA and you will get a list of 2 firmware versions, 05.00.10 with a December date, and 05.00.02 with a November date. You can select the older one if the newer one was updated via an OTA update, and caused the issue, OR if you are still on the older one, then DO download the newer one, as it fixes "minor bug fixes" that MIGHT include your issue (it does NOT expand on what those are). You will need to download that on your Laptop/PC, into a known folder for you to UNZIP it to place the file inside it into its own area, so that you can then copy it to the ROOT of a USB stick (i.e. F:\<firmware file name> and NOT within a folder. Download the  Software Update Guide PDF and follow the instructions for a USB upgrade. 

Thank you for your help. The firmware on my TV is 05.00.10. I downloaded the 05.00.02  as you suggested, but I can't install it on the TV. I unzipped the file, copy it at the root of an usb stick and when I open this stick on the TV, 3 icons open (video, music, recording) each are seen as empty and nothing else is proposed.

I tried to make a directory LG_DTV and copy the firmware in it,  as suggested by the "update software update guide" found on the same page as the firmware, but this fails too.

What is the right way to replace the firmware?

Thank you.

F.P.

 

Link to comment
Share on other sites

  • 0

@frpatte Thanks for the feedback. I assume the file that you saw when you unzipped the downloaded file, was:

"starfish-dvb-secured-k5lp-539.gyeryongsan.k5lp-53902-05.00.02_prodkey_usb_V3_SECURED.epk"  is that correct?

NOTE: to see "file-types" (file extensions, like the .EPK on the end of the file above) in File Explorer on Windows 7 or Windows 10, you need to ensure that the  View options have the File Nem Extensions box ticked (I tend to have the Hidden Files one as well, as I do system admin work).

On the TV side, did you use the "Stay" option, as in the install PDF when you inserted the stick? Then it MIGHT allow the older level to install, BUT the install routine might ignore it of it is BELOW the current level. If that is the case, then you will have to wait for the next update from LG.

NOTE: going into the Smartshare or similar media file display/play APP trying to look at the USB contents, will ONLY show the types of files that IT is designed to show or play, so you will NOT see files like .EPK firmware files, or .BIN files etc. even though they may be there.

Link to comment
Share on other sites

  • 0
43 minutes ago, td47 said:

@frpatte Thanks for the feedback. I assume the file that you saw when you unzipped the downloaded file, was:

"starfish-dvb-secured-k5lp-539.gyeryongsan.k5lp-53902-05.00.02_prodkey_usb_V3_SECURED.epk"  is that correct?

Yes it is correct.

44 minutes ago, td47 said:

@frpatte Thanks for the feedback. I assume the file that you saw when you unzipped the downloaded file, was:

On the TV side, did you use the "Stay" option, as in the install PDF when you inserted the stick? Then it MIGHT allow the older level to install, BUT the install routine might ignore it of it is BELOW the current level. If that is the case, then you will have to wait for the next update from LG.

NOTE: going into the Smartshare or similar media file display/play APP trying to look at the USB contents, will ONLY show the types of files that IT is designed to show or play, so you will NOT see files like .EPK firmware files, or .BIN files etc. even though they may be there.

I did not see any "Stay" or other invite button when I plugged the stick in. I could only go to the connection tab and click on the usb button.

If the TV does not allow to downgrade the system, is there a mean to turn off this interdiction?

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Answer this question...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Similar Topics

    • By ROSSMAN
      I am creating a streaming application, where user can access a list of mkv files from my server, Mkv is not supported in web browsers and it is not loading properly within my webOS web app.
      I cannot modify my files to another video format.
      Is there a native player for LG WebOS that I can embed into my web application ?
      Is there any video player with web sdk to play mkv on a smart tv.
      Ps: my videos are working well on chrome, as for Firefox or Safari, it tells me that the format is not supported.
    • By Arthur Dent
      Just getting the runaround from LG, only want a baseline figure, they sent me this
       
      , our technicians have explained that we cannot calculate the unit's actual power consumption when not in standby because there are too many factors that could affect this calculation. These factors include how many pixel refreshers are run, whether the unit is connected to the internet, external devices connected, speakers connected, sound systems connected, HDD connected and recording set ups. I am afraid that we consequently cannot answer your question.

      we all know LG are not helpful to customers , but there’s no need to keep proving it.
      this TV has a good energy rating so figures must be available, they either dont care or understand what I am asking
       
      thanks
       
    • By Fred Wan
      The problem that my QNAP NAS Mediaserver disappears from the WebOS Home screen and from the Home dashboard happens irregularly and unpredictably almost daily. The only way to get it back is to reset WebOS to its initial (factory) settings. After I do that, it always reappears on the Home scree/Home dashboard. I have no idea why this happens, it even happens after I watch an hour of movie content from the NAS and then want to browse through the files on the NAS: it suddenly is not accessible anymore. I tried to tweak (a lot of) the NAS settings but nothing helps.  
      My NAS has a fixed IP in my home LAN. Is it possible to connect to it with the IP address? 
      Any other suggestions how to remedy this tedious problem are welcome!

      In the file attached is a photo of the Home dashboard with the Mediaserver present. 

    • By lgoledtv
      After updating to the latest web browser with new user interface on LG C9, subtitles on all streaming websites disappears every 2-3mins.
      Video continues to play without subs. The subtitles will re-appear if I move the magic remote but disappears again after 3mins.
      Should be a widespread issue as it's also happening on Youtube.com videos with subs. Un-related but Play/Stop button on magic remote also stop working on the new browser.
       
    • By Justin Tan
      Found multiplex application that use letsencrypt stop working in 30 September 2021 on LG WebOS 3.5. This appear to be wide spread multiplex version of WEBOS. 
      See 
      AND 

      link hidden, please login to view As PLEX blaming to be LG fault. LG please provide solution to only 2 year old TV
      LG
      Our current app is available on 4K/UHD LG television models running the following system software:
      webOS 3.0 webOS 3.5 webOS 4.0 webOS 5.0 No 720p or 1080p (“full HD”) sets are supported for our current app at this time.
      Note: Due to root certificate limitations with the device OS itself, only webOS 5.0+ devices support secure connections with a personal Plex Media Server. To allow connections to a personal server, devices running earlier webOS versions must be set to Allow Insecure Connections in the TV app settings and the Plex Media Server must be set to Preferred for the Secure Connections preference.

×
×
  • Create New...