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I'm a big fan of LG products but disappointed to see that current issues like losing wi-fi not fixed . Video, sound quality excellent but lost wi-fi and after recurring to people with same issues found a way to do it on my own , a simple cable correction . Also LG store for apps very limited , not HBO max , no U verse for At&t customers must be updated. Thanks.
Just a quick one really.
according to the LG software update form website, my LG tv 65uk6300plb has a software update available. I have rewired my homes Ethernet and wifi, as well as connecting my tv to Ethernet over wifi. Only now I can’t seem to either connect to the software update section on LG or I am but it’s not available in my area.
any ideas how to test this... normally it says it may take a few minutes... now it says no updates straight away.
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For those who get frequent WiFi connection drop-outs, I picked this bit of useful info from another forum. Note that this may well apply to many other LG models than the C9, as they often use common WiFi internal cards/modules:
Problem: C9 [or other models] will lose the wireless connection and you have to reconnect daily (but wired is stable);
Conditions: TV is connected to a 5GHz router;
Cause: (1) the router may be unstable on the 5GHz band [possibly too far from router]; (2) the router has the 5GHz band set on a higher channel - over 100;
Resolution: (1) change the TV to the 2.4GHz band
(2) set the channel [in the ROUTER advanced WiFi settings]!! for the 5GHz band below 100 (ex. 40-50) - [channel 36 is often OK]."
By Allan B
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Is there a way of placing a support ticket for a change to the OS
I have an LG 43UK6300PLB TV, connected via Wifi to my home network.
Now, this may be an abnormal setup, so i get it may be unique, but i have two main wifi hotspots in my home. One from my BT Smart Hub, but i also have a pair of TP-Link Deco P9's running in Access Point mode to offer wider wifi coverage in a mesh setup.
I'd obviously prefer for the TV to connect to the P9 Network as the nearest AP is nearer to the TV that he BT one, but when i do the LG Smart App for some reason cannot see the TV, which it should as the Mesh network is running in AP mode (so alongside the BT DHCP).
Can anyone provide any tips?
I'm trying to open up a web browser on our new 43UM750 OPLA set. On this webos site the instructions are clear "To open the web browser click on the home button on the remote, and select the button on the screen that appears as 3 diagonal dashes" they start.
But when I push my home button, there is no sign of those three dashes.
What am I doing wrong? Or are those instructions out of date? Or is there something not mentioned there that I need to do to make those three dashes appear?