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36 answers to this question
My new LG TV (65UM6900PUA) running WebOS 04.71.25 works great with HomeKit, with the exception that it is not reachable while it is turned off. If I try to turn it on in the home app, it says "No Response." I have changed the 'Turn on via Wi-Fi' setting to on, and it will turn on from the 'LG TV Plus' app, but not from the iOS home app. Is there a specific setting or something I need to change?
If anyone is still experiencing issues with the webOS Disney+ app (and I suspect many if not all of us still are) such as the lack of 4K support, 5.1 audio support, or as in my case with the 86UH9500, both, please see LG's response to my inquiry into these issues:
We appreciate you for patiently coordinating with us regarding the current application status of your LG 86UH9500 TV, Xxxxxxx. It is our goal to ensure that you are able to utilize your LG product at its fullest potential so let us assist you with your inquiry today.
In response to this, according to the specifications of the unit, the LG 86UH9500 TV has been designed with a 4K UHD and Surround Mode feature. However, if the Disney+ app is the only application that does not output surround sound, please be advised that both the content being played on the TV and the applications should also support this feature as well. This case on the capability and support made by the developers of the Disney+ Application needs to be raised directly to them so that they can make the necessary updates on the programming and utilize our TV’s 4K UHD and Surround Sound features that are already available in our OLED Television. You can reach Disney+ Support Line at 1-888-905-7888 for additional support and assistance.
So, as expected, LG is pointing the finger at Disney to resolve these issues. This makes sense as my inquires into the availability of the Disney+ app from LG before the launch directed me to reach out to Disney+ as they, not LG, are responsible for it.
So if any of you out there have Bob Iger on speed dial, can you give him a ring?
(PS yes, LG incorrectly identified the UH9500 as an OLED model when its an LCD, but I'll let it slide)
By Zorac Dev
I currently have webos ver 04.70.45 lgwebostv uj670v 1. Under certain circumstances the TV will turn itself on during the night. After much testing it would appear that if a schedule program is due during the early hours while the TV is off it will turn itself on waking everyone. For example set a reminder for a program that starts at 11pm. Then if you turn your TV off at 10.30pm the TV will turn itself back on later. I suggest that there should be an additional check prior to the reminder going off to see if the TV is on. if it is not on then don't action the reminder thus not turning the TV on. twice now have been woken during the night to find the TV on. please fix in next release and advise. 2. Also, can you add a page in settings. general. about TV. upgrade. what's been updated. a histotical list of changes. this would be ideal as it would advise both bug fixes and new features. 3. Also the favourites feature is very hard to organise. For example if I add a new channel to favourites1 it will go to the bottom of the list. However the swap feature is useless if you want to move this channel to say the second position. This is a problem because you are expecting us to swap 2 channels when on reality we need to move 1 channel from the bottom to say the 3rd slot WITHOUT changing any others. We don't want to swap the channel in position 2 with that in last position.