robertapple1

if you mean the menu that appears when you press the "guide"button on the remote, the answer is no. I have a fibre glass connection; from the modem an ethernet cable goes to my settop box. There is no DVB-C (eg cable connection) signal, so no guide. Or do you mean something else?

Good to hear ! Funny, some sort of remapping happened to me as well, albeit automatically. My settop box was first "recognised" by the TV as "Ballard Rural Telephone" (an unknown to me, USA-based company), and HomeKit didn't work. Now, the last time, it was "recognised" by the TV as "Entone", the manufacturer !!!. Weird coincidence. Well, glad to help someone from Kansas!

I have an Entone cable box.

correction! FW 04.70.05. I checked the Dutch LG website. 3. Release History [03.50.29] 1. To improve WISA audio output issue. [03.50.31] 1. Picture Quality Update. [03.50.34] 1. To improve HDR game mode issue. 2. To improve French translation. [03.60.04] 1. Amazon Alexa service ready. Need to download "Amazon Alexa" app from LG Contents Store. (USA, Canada, Mexico, France, Germany, Spain, United Kingdom, Austria, Ireland, Italy, Australia, India, New Zealand, Japan) (This Service will be available soon) 2. Improving Youtube voice service 3. Adding sound bar to Home dashboard 4. Fixed minor bugs. [03.60.05] 1. Picture Quality Update. [03.60.06] 1. fix that the contents is not played in App like Rakuten. [03.60.19] 1. Apple AirPlay 2 & HomeKit service [04.70.05] 1. 19Y B&O TV(V300) SW development 2. TV Voice assistant using mobile LG TV plus App 3. Adding Voice assistant feature in Netflix 4. Enhancement to Amazon Alexa service 5. Enhancement to Home Dashboard So no version 04.70.12 here in NL. Are firmware versions in US different? With version 03.60.19 I was not able to use homeKit

@tvguyfirmware 4.70.5; for the LG of course😁. So newer. I was even able to connect the LG OLED to Homekit with the connection MagicRemote-Settopbox INTACT! But beware: I am in the Netherlands, and I see that u are in the USA. So maybe different firmware updates apply

nope, that one only works with my Apple TV console

Yes, I can turn it on and off using the app. And use "scenes" (e.g. turn off tv when I leave the house). Also, I can open the "settings" menu of the TV, but cannot navigate these settings using the app. Furthermore I can select my settop box, Airplay or Live TV (not in use, I don't have cable). I cannot use the home app to further control the TV, it doesn't work as a universal remote. So basically, ATM, it is a fancy ON/OFF switch, nothing more, and thus a bit disappointing.

update. I tried to use homekit again (there were LG firmware update and AppleiOS updates). At first I couldn't get it to work. My mistake, the LG was still partly connected to HomeKit. After severing that connection I was able to connect to Homekit AND use the connection Magic Remote + Settop Box. To the problem is fixed!!!!

update. I tried to use homekit again (there were LG firmware update and Apple iOS updates). At first I couldn't get it to work. My mistake, the LG was still partly connected to HomeKit. After severing that connection I was able to connect to Homekit AND use the connection Magic Remote + Settop Box. To the problem is fixed!!!!

I have the same issue; see my thread: And more extensively here: Bottomline: Magic Remote pairing with my set top box (using bluetooth) interferes with proper usage of the Homekit app. No solution yet.

Thanks for helping. Both WiFi and BT were already turned on, but stil the failure as described earlier is there. I fear we have ri rely on a firmware update......

For the Netherlands here: correct, no HDR/Dolby Vision in naive Disney app on LG OLED 55C9

@tvguy TX; I always like to figure out why things don't work, though I am not a technician. Hopefully some forum moderator will pick this up and fix it!

Bit late reply, didn't have time. I tried all the solutions you describe; also iCloud keychain is enabled. I can see my LG TV now in my iPhone (I am at work); I was able to couple it to HomeKit the moment I disconnected my Settop box from the Magic Remote. After that I re-initialized the coupling of the LG Magic Remote with my settop box (because it is very handy and I want to use one remote. But ATM that I turn on the TV and my settop Box, the HomeKit app shows the TV but displays a message it cannot connect to the TV.

@JespertheendI think the LG Magic Remote uses BT and RF by default, and can be set up with IR: https://support.sonos.com/s/article/3479?language=en_US. So interference is a possibility with BT....... Hopefully an LG moderater is listening in

Hi Jesper, No, I haven't moved it. In general, a settopbox is close to the TV (it is connected with an HdMI cable), so placing it far away from the TV isn't practical. When I disconnect the settopbox from the TV (meaning I cannot use the LG Magic Remote to operate the settopbox and use it's original remote) there is NO Homekit conflict. The problem IMO lies in the BT connection of the Magic Remote with the settopbox that is conflicting with the BT connection of Homekit

see this thread, where I asked the same question:

A conversation with Apple helped me realise the problem. The Apple guy asked: is bluetooth (BT) on? Of course it was, but then it hit me: Airplay control works with BT. And therein lies the problem. When I bought the TV it automatically recognised my settop-box/decoder (Ballard Rural Telephone Cooperation is how it is called on my TV; it is provided by T-Mobile Netherlands). This set-up makes it possible to use the LG Magic Remote as a universal RC to control my settop box. This feature uses BT....... After disconnecting the LG Magic Remote from the settop box, the Homekit app on my iPhone recognised my LG TV and added it as an accessory. Succes at last. BUT, after setting up my LG Magic Remote again to control my settop box, the Homekit app didn't get a respons from the LG TV anymore. My conclusion is, that there is a Bluetooth protocol interference at play here, that I as a user cannot fix. My opinion is that LG needs to contact Apple to streamline each others usage of BT protocols, and come up with a firmware update. At the moment I choose in favour of using my settop box with the LG Magic Remote, as the functionality of the HomeKit controls of the TV is limited, but I would love to be able to use both.

As far as I know the LG Magic Remote uses BT. Airplay 2 uses WiFi, hence it is able to stream video due to the wider bandwidth compared to Bluetooth (BT). HomeKit uses WiFi AND BT. See this webpage https://www.macrumors.com/guide/homekit/. So I stand by my first assumption, that it is a CONFLICT in the BT protocol that is used for the LG Magic Remote AND HomeKit. This cannot be solved by us, nor should it be solved by using workaround with third party hardware using Homebridge or the likes. I hope this is picked up by LG and fixed with a firmware update (and PLZ include the Apple TV app in WebOS 😜)

You only see that message briefly when you scan the QR-code from the TV with Homekit

Never heard of Homebridge b4 (just read about it now); it is a solution, but requires third party hardware & software. IMO that should not be necessary with a top of the line product

That is true. But still it looks like both, or at least they interfere. When connecting the LG to Homekit, a brief message appears on the right upper side of the screen, stating that "Switching on using BT" is turned on in the TV and wil use extra energy. A fact is, when I disconnect my LG Magic Remote from my decoder/settop-box, the LG TV is visible and can be operated using Homekit

A conversation with Apple helped me realise the problem. The Apple guy asked: is bluetooth (BT) on? Of course it was, but then it hit me: Airplay control works with BT. And therein lies the problem. When I bought the TV it automatically recognised my settop-box/decoder (Ballard Rural Telephone Cooperation is how it is called on my TV; it is provided by T-Mobile Netherlands). This set-up makes it possible to use the LG Magic Remote as a universal RC to control my settop box. This feature uses BT....... After disconnecting the LG Magic Remote from the settop box, the Homekit app on my iPhone recognised my LG TV and added it as an accessory. Succes at last. BUT, after setting up my LG Magic Remote again to control my settop box, the Homekit app didn't get a respons from the LG TV anymore. My conclusion is, that there is a Bluetooth protocol interference at play here, that I as a user cannot fix. My opinion is that LG needs to contact Apple to streamline each others usage of BT protocols, and come up with a firmware update. At the moment I choose in favour of using my settop box with the LG Magic Remote, as the functionality of the HomeKit controls of the TV is limited, but I would love to be able to use both.

Tx; I already tried it (and had to re-configure al image settings as well), but unfortunately no result.....

Hi, From the Netherlands. I have a OLED 55C9. Airplay 2 works partly. But Homekit doesn't at all!. When scanning the QR code generated by the TV, the TV says it has been configured with Homekit. However, my Homekit app says that adding the LG OLED has failed. The tv is connected by ethernet and WiFi, the iPhone on the same wifi....With other iPhone no result either. Some Airplay features work, others not: MacBook Pro: ScreenMirror works, playing films from iTunes works, playing films directly from QuickTime and selecting Airplay to LG TV DOESN'T work. iPhone: Airplay works with all features. Anyone know a solution???