KevinH

Maybe there could be some kind of setting to make sure the LAN connection is open or active when the TV is off. But I can’t find one. Anyone know of one?

I just got a new TV (43UN7000PUB) and can’t get HomeKit to work properly. It works fine when the TV is on but won’t work when the TV is off. I have seen several threads on this and done some research but did not find a resolution. I read several threads that blamed it on the Magic Remote and Bluetooth. This TV does not have the Magic Remote so I think that can be ruled out. One thread pointed out that when the TV is off it loses it’s LAN connection and it’s WI-FI connection and said that could be the problem. I can confirm this is true with mine as well. This argument makes perfect sense to me as all connections would be lost when the TV is off. If anyone can help I’d surely appreciate it. One thread said the problem was fixed with a FW update. But that was with a different model and a different FW than mine. As I recall from memory it was something like FW xx.35.10 and it was a 55” or 65” TV. My firmware says it is current with version 3.21.36. Maybe a moderator could confirm the firmware fix already exists for this issue. If so, could you please see that it gets pushed out to all HomeKit TVs instead of just that single model? Thanks in advance for any help or comments.