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No Updates - Why should I recommend or buy a TV from LG?


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4 hours ago, Deepak Suresh said:

@randysehn 
Next time I will buy a 4K TV without any smart features and smart OS .. and connect my Android box with it to make it as a Smartest TV.

You will have a hard time finding any TV without some smart functions but that should not be a problem. Just buy the TV with the best screen for the best price and don't use any of the smart functions.

You can even do that now 🙂 

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While I can understand frustration for lack of updates, keep in mind that there are a lot of TV models each with separate capabilities and specifications. Some may lend themselves to being upgradable while others may be unable.

It does cost money to support TVs and electronics. At some point there is an End Of Life (support) that companies have to consider.

A similar comparison could be made to Android or iOS devices which are no longer able to be upgraded to a new OS version. While it may be possible in some ways to move around some of these limitations, there is a risk.


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1 hour ago, ebresie said:

While I can understand frustration for lack of updates, keep in mind that there are a lot of TV models each with separate capabilities and specifications. Some may lend themselves to being upgradable while others may be unable.

It does cost money to support TVs and electronics. At some point there is an End Of Life (support) that companies have to consider.

A similar comparison could be made to Android or iOS devices which are no longer able to be upgraded to a new OS version. While it may be possible in some ways to move around some of these limitations, there is a risk.


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@ebresie Yeah .. understandable .. Its like an iPhone.. You can't simply install any other custom OS in it as we do for Android Devices. Because, unlike Android devices, Apple Products and LG products which uses WebOS are designed not to support any other custom OS. Though WebOS is beased on Linux.

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  • 1 month later...
On 9/17/2018 at 8:12 AM, ebresie said:

While I can understand frustration for lack of updates, keep in mind that there are a lot of TV models each with separate capabilities and specifications. Some may lend themselves to being upgradable while others may be unable.

It does cost money to support TVs and electronics. At some point there is an End Of Life (support) that companies have to consider.

A similar comparison could be made to Android or iOS devices which are no longer able to be upgraded to a new OS version. While it may be possible in some ways to move around some of these limitations, there is a risk.


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The comparison isn't a wrong one, but most all (credible and capable) phone manufacturers support their phones for at least 2 years with software updates. If they don't, they aren't worth supporting with your business and money.

Likewise, when I buy an LG 4k "smart" TV with IoTV and LG Connect blah blah and then 2 years later they come out with the penultimate "smart" connecting app/feature that requires a software update to webOS 4.0, my TV should receive that update. No questions.

TVs cannot and should not be required to be updated every two years. If that's LG's stance, then I think they're majorly hurting themselves by holding back their customers' capable products. If such is true, they aren't deserving of the money they seem to be cash-grabbing.

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8 hours ago, Jondan Rothfus said:

The comparison isn't a wrong one, but most all (credible and capable) phone manufacturers support their phones for at least 2 years with software updates. If they don't, they aren't worth supporting with your business and money.

Likewise, when I buy an LG 4k "smart" TV with IoTV and LG Connect blah blah and then 2 years later they come out with the penultimate "smart" connecting app/feature that requires a software update to webOS 4.0, my TV should receive that update. No questions.

TVs cannot and should not be required to be updated every two years. If that's LG's stance, then I think they're majorly hurting themselves by holding back their customers' capable products. If such is true, they aren't deserving of the money they seem to be cash-grabbing.

Sadly Smart TV feature improvements and additions are currently moving a such a pace that models from even a couple of years ago are physically incapable of running those new features available on current models.  I imagine that this applies not only to LG but other manufacturers, the only way around this is to purchase a dumb TV and plug a box in to it, a ROKU would be a good choice.  For comparison of how well other manufacturers are doing I like to look around Samsung forums, they are always good fun and the grass is so much greener over there:

The following article details the issue with YouTube (circa 2015) and iPads (circa 2013) that stopped being able to use the service because Google upgraded things behind-the-scenes. 

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Technology, buy it and expect it to be obsolete by the time you have it home from the shop and do not expect it to function as you imagine it will or have the feature set you deem requisite.

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