The comparison isn't a wrong one, but most all (credible and capable) phone manufacturers support their phones for at least 2 years with software updates. If they don't, they aren't worth supporting with your business and money.
Likewise, when I buy an LG 4k "smart" TV with IoTV and LG Connect blah blah and then 2 years later they come out with the penultimate "smart" connecting app/feature that requires a software update to webOS 4.0, my TV should receive that update. No questions.
TVs cannot and should not be required to be updated every two years. If that's LG's stance, then I think they're majorly hurting themselves by holding back their customers' capable products. If such is true, they aren't deserving of the money they seem to be cash-grabbing.
The comparison isn't a wrong one, but most all (credible and capable) phone manufacturers support their phones for at least 2 years with software updates. If they don't, they aren't worth supporting with your business and money. Likewise, when I buy an LG 4k "smart" TV with IoTV and LG Connect blah blah and then 2 years later they come out with the penultimate "smart" connecting app/feature that requires a software update to webOS 4.0, my TV should receive that update. No questions. TVs cannot and should not be required to be updated every two years. If that's LG's stance, then I think they're majorly hurting themselves by holding back their customers' capable products. If such is true, they aren't deserving of the money they seem to be cash-grabbing.