Quantcast
Jump to content

Slow Operation


Recommended Posts

Hello All,

 

I just recenly purchased a 55LB6500 and have noticed some issues:

 

1. It lags after start up; giving me a message that asks me to wait before I can use the smart features.

2. It continuously lags and has problems connecting to the internet, sometimes my apps wont open giving me network error messages.

 

Is this something normal? Can I make it faster?

I've been reading some posts online not in favor of this OS for Smart TVs and a lot of people are upset.

I am considering trying to get this SmartTV changed for another brand if these issues are something that cannot be fixed at the moment (they appear to be as several other people are complaining online about this WebOS)

 

Thank you

 

Jonathan

Link to comment
Share on other sites

There are definitely complaints about the slowness. Tomorrow, LG is announcing webOS 2.0 at CES which is geared to be better and faster, addressing these complaints. However,  I'm not sure if current webOS TVs will get the upgrade. It would be great if they did because LG sold over 5 million TVs with webOS to date.

  • Like 1
Link to comment
Share on other sites

This is in Dutch, it mean that the LG 49UB850V become the new update for the webOs 2.0 in 2015

When the update come we dont no but it is coming. :)

Geachte heer H,Zuidema,

Bedankt voor uw email.

Op dit model de 49UB850V zal er inderdaad een nieuwe update uitkomen van de webos besturingssysteem.

Helaas hebben wij niet de exacte datum wanneer de webos 2.0 zal uitkomen.
Zodra het beschikbaar is zal u een melding op uw tv ontvangen dat er een nieuwe update beschikbaar is. :) 

Met vriendelijke groet,

van Daal I.
Customer Service Representative
LG Electronics Benelux

  • Like 1
Link to comment
Share on other sites

Yes, if you plan on using the smart features of the TV, I would consider returning it.  WebOS for me, is sometimes unusable until I reboot the TV.  It lags so bad that it can take 10 seconds to respond to a command.  LG is NOT updating any WebOS TV's purchased in 2014 to version 2.0.

 

They have really screwed their customers with this.  Let's hope we all learn from this and not purchase any LG devices in the future.  My next purchase will NOT be LG.

  • Like 1
Link to comment
Share on other sites

as mentioned in other post, i spoke to LG NZ today (actually it was LG Australia), who said there is no decision as yet on OS2.0, whether it will be applied to 2014 models retrospectively or not.  The guy didn't exactly sound certain however, and given the rev up i'd just given him about misrepresentation of the product given geographic limitations, maybe he wasn't game to also tell me that yep, a TV that is less than a year old won't get a firmware/software update to improve functionality.  Logically I guess that want us to buy a new TV ever year (yeh right).... but I said to him that this would be the last LG i'd buy if OS2.0 was not applied to 2014 models.  So, time will tell I suppose.  Lets cross our fingers that LG does that right thing on this point.

 

What model Samsung, I saw the new 2015 models at CES have something similar to WebOS, but not the 2014 models - were you able to get a new model already?

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Similar Topics

    • By Kieran Bryons
      I'm looking to buy an LG AI Thin Q TV, how do the sports alerts work - 
      link hidden, please login to view I literally watch loads of sports, does it update you on only certain sports or all sports?
    • By Costin Angelescu
      Good afternoon,
      I have a 49UB850V-ZD smart TV and has the issues below. Can't understand if its a software issue or components issues:
      1. Can't reset using meniu. I can access the meniu, I inserted pin 0000 and if I try to click Confirm it just flashes the button with no success. If I click Cancel then the meniu closes
      2. The Live TV channels are not working. There is no issue with the provider. It just not plays any channel
      3. If I connect the usb or hard-disk driver to play some movies I can navigate thru folder but I can t play any
      4. When I connect to Netflix or youtube I can navigate but if i try to play it does not load.
      5. The remote TV does not work anymore -> Only the Power Off/On button
      6. I have a magic remote TV for LG and works to navigate with the indicator
      7. The button of the TV (under the TV led) works only to open the TV -> the menu does not work anymore
      8. In the advanced menu, the Channel settings is not active among other options that are disabled. 
      9. When I try to access the LG STORE it says: loading unsuccessful (82) because the hour of the TV is not the correct one. I tryed to change time to something different and also changed location and removed the location. This change did not had any effect 
      What do you think? What do I need to do?
       

    • By Shwuck
      I recently set up a new C1 and when I am running Apps like Prime video or Netflix, the damn channels app keeps turning itself on and interrupting what I’m watching. Any recommended fixes????
    • By TimtheToolMan
      We just purchased a new LG WebOS TV OLED 65" and running the setup through the app or the TV remote says it can't load the user agreement. This is blocking us from getting to streaming apps like Nexflix or any smart functions like Voice assistant.
      TV worked fine for a few days but voice assistant stopped working and after much effort LG tech said to  Reset to Initial Settings. Now we have mentioned no smart functions. TV is on ethernet and its browser functions on web fine. Tried running off neighbor's wifi with same results.
      Tried switching to different country, unplugging/hold power button for 20 seconds/wait one minute,  resetting TV multiple times, setting up remote again, ...
      Error message: Unable to Load User Agreements  A server error has occurred while downloading  the User Agreements. You must download and agree to the terms of the User Agreements to use this feature or application. Do you want to try to download them again… Unable to Load User Agreements  Sorry, but the User Agreements  can't be downloaded at this time…Please check your internet connection and try again later.    No change when trying over five days.
      Now there is no local company available to service TV. Maybe it's time to send it back and give LG TV a one star rating. I am willing to change motherboards but doubt if LG would go along with that.
      Anyone have any ideas.
       
    • By ShiVam MishRa
      Please add feature to support view on playback speed 1.5x, 1.75x & 2x for all apps.
      Also, if possible give us chrome browser so that one can watch on browser with 2x playback speed support.
×
×
  • Create New...