Quantcast
Jump to content

Slow Operation


Recommended Posts

Hello All,

 

I just recenly purchased a 55LB6500 and have noticed some issues:

 

1. It lags after start up; giving me a message that asks me to wait before I can use the smart features.

2. It continuously lags and has problems connecting to the internet, sometimes my apps wont open giving me network error messages.

 

Is this something normal? Can I make it faster?

I've been reading some posts online not in favor of this OS for Smart TVs and a lot of people are upset.

I am considering trying to get this SmartTV changed for another brand if these issues are something that cannot be fixed at the moment (they appear to be as several other people are complaining online about this WebOS)

 

Thank you

 

Jonathan

Link to comment
Share on other sites

There are definitely complaints about the slowness. Tomorrow, LG is announcing webOS 2.0 at CES which is geared to be better and faster, addressing these complaints. However,  I'm not sure if current webOS TVs will get the upgrade. It would be great if they did because LG sold over 5 million TVs with webOS to date.

  • Like 1
Link to comment
Share on other sites

This is in Dutch, it mean that the LG 49UB850V become the new update for the webOs 2.0 in 2015

When the update come we dont no but it is coming. :)

Geachte heer H,Zuidema,

Bedankt voor uw email.

Op dit model de 49UB850V zal er inderdaad een nieuwe update uitkomen van de webos besturingssysteem.

Helaas hebben wij niet de exacte datum wanneer de webos 2.0 zal uitkomen.
Zodra het beschikbaar is zal u een melding op uw tv ontvangen dat er een nieuwe update beschikbaar is. :) 

Met vriendelijke groet,

van Daal I.
Customer Service Representative
LG Electronics Benelux

  • Like 1
Link to comment
Share on other sites

Yes, if you plan on using the smart features of the TV, I would consider returning it.  WebOS for me, is sometimes unusable until I reboot the TV.  It lags so bad that it can take 10 seconds to respond to a command.  LG is NOT updating any WebOS TV's purchased in 2014 to version 2.0.

 

They have really screwed their customers with this.  Let's hope we all learn from this and not purchase any LG devices in the future.  My next purchase will NOT be LG.

  • Like 1
Link to comment
Share on other sites

as mentioned in other post, i spoke to LG NZ today (actually it was LG Australia), who said there is no decision as yet on OS2.0, whether it will be applied to 2014 models retrospectively or not.  The guy didn't exactly sound certain however, and given the rev up i'd just given him about misrepresentation of the product given geographic limitations, maybe he wasn't game to also tell me that yep, a TV that is less than a year old won't get a firmware/software update to improve functionality.  Logically I guess that want us to buy a new TV ever year (yeh right).... but I said to him that this would be the last LG i'd buy if OS2.0 was not applied to 2014 models.  So, time will tell I suppose.  Lets cross our fingers that LG does that right thing on this point.

 

What model Samsung, I saw the new 2015 models at CES have something similar to WebOS, but not the 2014 models - were you able to get a new model already?

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Similar Topics

    • By Alex
      Automatic Firmware Update
      Press the Home/Smart button on your remote to bring up your launcher bar.
      Click the Settings icon in the top-right.
      Choose the All Settings option at the bottom.
      Choose the General menu from the left.
      Scroll down, near the bottom of the list, and select About this TV.
      From here, make sure Allow automatic updates is checked, and click the Check for updates button.
      If an update is found, follow the steps on screen to download and install it.
       
       
    • By News Reporter
      Disruptive Concept in Ownership Extends Usability of Appliances
      That Can Be Upgraded to Meet New Usage Trends, Patterns

      SEOUL, Jan. 25, 2022 — LG Electronics (LG) is set to change the existing paradigm of home appliance usage with an upgradability option that adapts to the unique and changing lifestyles of customers. Developed under the concept, Evolving Appliances For You, LG upgradable appliances have the capability to incorporate new features developed in the future based on owners’ usage patterns and habits.
      What upgradability brings to the table is the ability to add a new function or convenience to an existing appliance through new software, new hardware or both. For example, users can improve the performance of the LG PuriCare air purifier when a new pet joins the family by upgrading with the Pet Care Filter to more thoroughly filter out pet fur and dander from the air.1 Upgradable LG dryers can be enhanced later on to handle different climates and fabrics with new accessories and software downloadable from the Upgrade Center in the LG ThinQ app.
      For the customer, upgradability enables the LG appliance to keep up with changing trends and usage patterns over the many years of that product’s lifespan, extending usefulness many times over. In all, LG is planning to introduce approximately 20 upgradable appliances this year.2
      “Upgradeability challenges the idea that expensive appliances are designed with planned obsolescence in mind,” said Lyu Jae-cheol, president of LG Electronics Home Appliance & Air Solution Company. “We want customers to experience the feeling of getting a new washer or refrigerator throughout the entire lifecycle of an LG appliance, not just the first time they bring the item home.”
      Customers in specific markets can expect to see LG’s first upgradable washer and dryer later this year. Follow LG’s Home Appliance Instagram account () for more information when available.
      # # #
      1   Pet Care Filter sold separately.
      2  Upgradable products and features may vary depending on model and region.

      link hidden, please login to view
    • By Bgundling
      Anyone else experiencing this? With an app open, if I hit the home button and return to the Home Screen that app relaunches on its own within a few seconds. The two that I have experienced this with so far are Disney+ and LG Channels. I saw a post where users were experiencing this with Sling and had no resolution to the problem. WebOS version number 03.25.11. It is very annoying and makes the experience using WebOS horrible.
    • By Mackey
      I bought a new 77 inch OLED tv a year ago. Ever since then it has randomly reset itself when using apps, (Youtube, Sirius, Netflix, doesn't matter). Basically the tv freezes, closes out the app and goes black as if the power has been cut, and then restarts to HDMI 1 just as it does whenever the TV is first turned on. I have had a technician visit 4 times already and he's replaced the main board, the wifi board, the remote control and the remote sensor. Basically he's replaced everything except the display and the power cord. Of course we've made sure the firmware is up to date and done many hard resets and nothing works.  I'll add one more thing that happened last week for the first time, but it happened twice so it is definitely not a coincidence. I was watching a movie on Disney Plus and a half second before my phone rang, the movie stopped like before, but this time the app restarted in stead of the entire tv restarting. This exact same thing happened 15 minutes later, a half second before another call came in so it was not a coincidence. My phone is android with Verizon fwiw, but of course I get calls all of the time and this only happened this one day. Since almost everything has been replaced I had already been thinking that some kind of electromagnetic interference may be at issue, but this is not my specialty. Has anyone else experienced this?
    • By Captain Raymond
      After having this TV working for just 2-weeks, now my voice control has stopped working, cant change channels, HDMI or anything.
×
×
  • Create New...