Quantcast
Jump to content

  • 0

Super slow internet (WiFi) when streaming


NickL

Question

Hi,

I recently bought an LG UK6500PLA TV (my first LG), but I have a difficult time streaming content (Wifi connected), e.g. Netflix series is streaming in low resolution.  The router is only 10 feet away from TV (but ethernet is not an option) and uses a 5GH frequency range.

I have tried making a speed test at fast.com, for both the TV (through the Webbrowser) and for my laptop and iPhone. The speed test for TV showed 2.5 Mbps and my laptop and iPhone showed 110 Mbps. Can there really be such a big difference? I am starting to wonder if this might be a warranty issue?

Do any of you guys have experience with bad Wifi reception on your LG TV or have any suggestions on how to fix it? 

 

Br,

Nick

  • Like 1
Link to comment
Share on other sites

9 answers to this question

Recommended Posts

  • 1

I faced the same problem and after going through so many proposed solutions online, I found the answer to my problem. The Screen Share feature of the LG Smart TV is interfering with the wifi signal, causing it to go from 200Mbps to less than 2 Mbps. After turning it off, the problem has gone away. 

Link to comment
Share on other sites

  • 0

UPDATE:

I just switched to my 2.4GHz SSID and speed test went from 2.5 Mbps (tops) on the 5GHz to 80 on the 2.4GHz! This makes no sense, as the 5GHz band frequence should be better, and is working uncomplainable on all other devices.

Still curious about why my LG won’t work properly with the 5GHz band frequency?

Link to comment
Share on other sites

  • 0
On 11/13/2018 at 12:01 AM, NickL said:

Hi,

I recently bought an LG UK6500PLA TV (my first LG), but I have a difficult time streaming content (Wifi connected), e.g. Netflix series is streaming in low resolution.  The router is only 10 feet away from TV (but ethernet is not an option) and uses a 5GH frequency range.

I have tried making a speed test at fast.com, for both the TV (through the Webbrowser) and for my laptop and iPhone. The speed test for TV showed 2.5 Mbps and my laptop and iPhone showed 110 Mbps. Can there really be such a big difference? I am starting to wonder if this might be a warranty issue?

Do any of you guys have experience with bad Wifi reception on your LG TV or have any suggestions on how to fix it? 

 

Br,

Nick

We both experiencing the same problem until now, if your WIFI is just 10 feet away from your TV?  What I did was I placed the router behind my TV and nothing happened. The only way to watch youtube is to unplug my TV cord from the sucket and plug it again  and turn back the TV on and choose LG content and then click youtube that the only to watch videos from youtube and some other apps.

Link to comment
Share on other sites

  • 0
On 10/22/2019 at 3:55 PM, Chris N said:

I faced the same problem and after going through so many proposed solutions online, I found the answer to my problem. The Screen Share feature of the LG Smart TV is interfering with the wifi signal, causing it to go from 200Mbps to less than 2 Mbps. After turning it off, the problem has gone away. 

Thank you so much for this fix! Did the trick for us - gone from 0.5 to 100Mbps after disabling Screen Share (press the sources button - took me a while to find this as it's not in the Settings) and restarting the TV. Never would have guessed!

Link to comment
Share on other sites

  • 0
On 10/22/2019 at 8:25 PM, Chris N said:

I faced the same problem and after going through so many proposed solutions online, I found the answer to my problem. The Screen Share feature of the LG Smart TV is interfering with the wifi signal, causing it to go from 200Mbps to less than 2 Mbps. After turning it off, the problem has gone away. 

Thank you so much! This fixed a long standing buffering issue I've had when streaming content from my locally hosted Plex server. 

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Answer this question...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Similar Topics

    • By Bens
      Bonjour
      J'ai un problème avec le bouton activer/ désactiver le WiFi. Je mets bien le curseur de la télécommande dessus, je clique avec la roulette de la télécommande mais il ne se passe rien.
      Quelqu'un pour m' aider? 
      Merci
    • By Low Grade
      i thought of using my handphone to act as a remote control for the TV.............but it will only work with WiFi ??!!

      i had BlueTooth still turned on..............TV is using LAN connection only.........and the phone can no longer control the TV (the phone can control the TV with WiFi on)............is this normal ?? 


      many thanks in advance............
    • By Abdullah Salameh
      My LG SJ850V stopped finding any wifi network about a week ago. The software version is 6.10.30. I don't know the reason this could happen, as it was working perfectly fine a week ago.
    • By Mandx
      I have recently bought a 48 inch lg oled.  For some reason I am getting super slow internet speeds no faster than 10 megabits at the tv even though I have Fiber internet.  I have it directly connected with cat 5 Ethernet cable to my Internet providers gateway.  I tested  the same cable and port with other devices and I am getting near 1 gig of speed.  What gives 
    • By Debojit Kundu
      Hi I recently updated the software to 5.30 version, and after that I noticed a weird problem with video streaming, in general issue with internet bandwidth. Usually my b/w is ~35 mbps so that is sufficient for 4k streaming on youtube or netflix. The issue is after running for 10-15 mins if I pause the video or go backward the network speed is thrashing badly. For example when I check internet connection on netflix it shows ~30-35 mbps, but whne that problem occurs and I check the speed again I see the speed is dropped to <1mbps. Same with youtube, it can't load 4k videos anymore as the speed is ~1mbps. I can realize the problem as the thumbnails load very slow with scrolling. This problem does not get away unless I restart the TV or disconnect from wifi AP and connect back. The router always works fine I mean when I observe the problem on tv I can run videos on mobile seamlessly and see a speed of ~40 mbps on the same router. The router is kept next to the TV so I don't think it is some issue with wifi distance etc. I don't know what to do. I tried resetting but it removed all my app but it was actually not a so called "factory reset". So software version remained same. To rule out hardware problem I want to revert to previous version of the software but apparently I can't downgrade the software. Is there any other approach to load some previous version firmware?
×
×
  • Create New...