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NickL

Super slow internet (WiFi) when streaming

Question

Hi,

I recently bought an LG UK6500PLA TV (my first LG), but I have a difficult time streaming content (Wifi connected), e.g. Netflix series is streaming in low resolution.  The router is only 10 feet away from TV (but ethernet is not an option) and uses a 5GH frequency range.

I have tried making a speed test at fast.com, for both the TV (through the Webbrowser) and for my laptop and iPhone. The speed test for TV showed 2.5 Mbps and my laptop and iPhone showed 110 Mbps. Can there really be such a big difference? I am starting to wonder if this might be a warranty issue?

Do any of you guys have experience with bad Wifi reception on your LG TV or have any suggestions on how to fix it? 

 

Br,

Nick

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7 answers to this question

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@George Hofmeister Thank for your input. The 2.4GHz and 5GHz doesn’t share the same SSID, they differentiate with a “_5GHz” at the end of the SSID for the 5GHz. 

And still, even for a 2.4GHz band 2.5 Mbps vs 110 Mbps seems ridiculous with a router less than 10 feet away.

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UPDATE:

I just switched to my 2.4GHz SSID and speed test went from 2.5 Mbps (tops) on the 5GHz to 80 on the 2.4GHz! This makes no sense, as the 5GHz band frequence should be better, and is working uncomplainable on all other devices.

Still curious about why my LG won’t work properly with the 5GHz band frequency?

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On 11/13/2018 at 12:01 AM, NickL said:

Hi,

I recently bought an LG UK6500PLA TV (my first LG), but I have a difficult time streaming content (Wifi connected), e.g. Netflix series is streaming in low resolution.  The router is only 10 feet away from TV (but ethernet is not an option) and uses a 5GH frequency range.

I have tried making a speed test at fast.com, for both the TV (through the Webbrowser) and for my laptop and iPhone. The speed test for TV showed 2.5 Mbps and my laptop and iPhone showed 110 Mbps. Can there really be such a big difference? I am starting to wonder if this might be a warranty issue?

Do any of you guys have experience with bad Wifi reception on your LG TV or have any suggestions on how to fix it? 

 

Br,

Nick

We both experiencing the same problem until now, if your WIFI is just 10 feet away from your TV?  What I did was I placed the router behind my TV and nothing happened. The only way to watch youtube is to unplug my TV cord from the sucket and plug it again  and turn back the TV on and choose LG content and then click youtube that the only to watch videos from youtube and some other apps.

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I faced the same problem and after going through so many proposed solutions online, I found the answer to my problem. The Screen Share feature of the LG Smart TV is interfering with the wifi signal, causing it to go from 200Mbps to less than 2 Mbps. After turning it off, the problem has gone away. 

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At times outdated firmware causes this disruption, try turning off as many options as you could with custom settings the issue will surely resolve. Good Luck!!

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