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Super slow internet (WiFi) when streaming


NickL

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Hi,

I recently bought an LG UK6500PLA TV (my first LG), but I have a difficult time streaming content (Wifi connected), e.g. Netflix series is streaming in low resolution.  The router is only 10 feet away from TV (but ethernet is not an option) and uses a 5GH frequency range.

I have tried making a speed test at fast.com, for both the TV (through the Webbrowser) and for my laptop and iPhone. The speed test for TV showed 2.5 Mbps and my laptop and iPhone showed 110 Mbps. Can there really be such a big difference? I am starting to wonder if this might be a warranty issue?

Do any of you guys have experience with bad Wifi reception on your LG TV or have any suggestions on how to fix it? 

 

Br,

Nick

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I faced the same problem and after going through so many proposed solutions online, I found the answer to my problem. The Screen Share feature of the LG Smart TV is interfering with the wifi signal, causing it to go from 200Mbps to less than 2 Mbps. After turning it off, the problem has gone away. 

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UPDATE:

I just switched to my 2.4GHz SSID and speed test went from 2.5 Mbps (tops) on the 5GHz to 80 on the 2.4GHz! This makes no sense, as the 5GHz band frequence should be better, and is working uncomplainable on all other devices.

Still curious about why my LG won’t work properly with the 5GHz band frequency?

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On 11/13/2018 at 12:01 AM, NickL said:

Hi,

I recently bought an LG UK6500PLA TV (my first LG), but I have a difficult time streaming content (Wifi connected), e.g. Netflix series is streaming in low resolution.  The router is only 10 feet away from TV (but ethernet is not an option) and uses a 5GH frequency range.

I have tried making a speed test at fast.com, for both the TV (through the Webbrowser) and for my laptop and iPhone. The speed test for TV showed 2.5 Mbps and my laptop and iPhone showed 110 Mbps. Can there really be such a big difference? I am starting to wonder if this might be a warranty issue?

Do any of you guys have experience with bad Wifi reception on your LG TV or have any suggestions on how to fix it? 

 

Br,

Nick

We both experiencing the same problem until now, if your WIFI is just 10 feet away from your TV?  What I did was I placed the router behind my TV and nothing happened. The only way to watch youtube is to unplug my TV cord from the sucket and plug it again  and turn back the TV on and choose LG content and then click youtube that the only to watch videos from youtube and some other apps.

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On 10/22/2019 at 3:55 PM, Chris N said:

I faced the same problem and after going through so many proposed solutions online, I found the answer to my problem. The Screen Share feature of the LG Smart TV is interfering with the wifi signal, causing it to go from 200Mbps to less than 2 Mbps. After turning it off, the problem has gone away. 

Thank you so much for this fix! Did the trick for us - gone from 0.5 to 100Mbps after disabling Screen Share (press the sources button - took me a while to find this as it's not in the Settings) and restarting the TV. Never would have guessed!

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