Welcome to LG webOS - Smart TV, Phone, Signage, Appliance User to User Support Forum

Register now to gain access to our webOS user support forum. Once registered and logged in, you will be able to post a user to user support request topic to this site or reply to existing topics posted by other users. You can also take part in our other webOS user forums. You'll be able to customize your profile, receive reputation points, while also communicating with other members via your own private inbox, plus much more!

This message will be removed once you have signed in.

  • 0
Saga

Slow browser (TV 55lb671v-zb)

Question

Any Ideas?

The web browser is really slow. It has Always been slow but has gotten slower and slower. Resetting the TV did not help. When selecting a box for Writing it may take 15 s to get the selected letter to show in the box. Typing the name of for example a TV show takes minutes. No errormessages are ever shown but it seems like a memory issue. but then again I hoped it would get better as I did the reset. Any ideas?

Share this post


Link to post
Share on other sites
  •  Like what you are reading? Please help us by sharing this content.

2 answers to this question

  • 0

 

It is not made for Internet browsing,

has this function, yes but isn`t computer...long ping,slow memory,small...and more.

Share this post


Link to post
Share on other sites
  •  Like what you are reading? Please help us by sharing this content.
  • 0

Just got off the phone to lg support. I was told the web browser shuts down when attempting to stream video ON PURPOSE! Furthermore, once you stream anything from the internet, the cache fills up, does not clear, and prevents the installed apps from functioning properly.  I was told that the OS is a web browser NOT a web streaming service and if they allow customers access to stream video they will be in breach of their contractual agreement to the companies who have apps on the TV. This clearly doesn't happen on tablets or phones, so their logic for creating a sub par product is utter bollocks. I specifically asked the salesman if I could stream video from the internet and was told absolutely yes. When I pointed this out to Lg customer service they re-iterated that a web browser does not confer the ability to stream video. This is misleading the customer, and effectively censoring and filtering internet content.  This must stop! 

Share this post


Link to post
Share on other sites
  •  Like what you are reading? Please help us by sharing this content.

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!


Register a new account

Sign in

Already have an account? Sign in here.


Sign In Now

  •  Like what you are reading? Please help us by sharing this content.