Quantcast
Jump to content
  • 0

LG Sound sync compatible headsets

ss332

Asked by ss332,

 Share

Question

ss332 Newbie

ss332

Posted
Posted

Hi, 

 

I've just bough LG HBS-730 bluetooth headset with the hope that I can connect it to my LG TV LB650V via LG Sound Sync (wireless).

 

However the TV does not recognise the bluetooth headset and doesn't show up in the list of available devices.

 

Can anyone confirm of please let me know if this is possible ?

 

Thanks,

Optimus

  • Like 1
Link to comment
Share on other sites
  • Answers 14
  • Created
  • Last Reply

Top Posters For This Question

Popular Days

Top Posters For This Question

Popular Days

Popular Posts

ss332
ss332

Hi,    I've just bough LG HBS-730 bluetooth headset with the hope that I can connect it to my LG TV LB650V via LG Sound Sync (wireless).   However the TV does not recognise the bluetooth headset a

Sonny
Sonny

Reply from LG:   We appreciate your interest in this television. To check compatibility with Bluetooth Headsets, review the SOUND menu for the SOUND OUT option. If your model has the LG SOUND SYNC o

Loek Drenth
Loek Drenth

The consumer-test mentioned the fact that a Blue Tooth headset was necessary, but not that it should be one of these four from LG. I first bought another Blue Tooth headset that did not work.

14 answers to this question

Recommended Posts

  • 0
feraug Explorer

feraug

Posted
Posted

I have a Hearphone original hbs730, the TV recognizes it, you have to enter the menu and select wireless audio, search, device. you have to press the little button with the circle in headphones on and the TV recognizes.
a problem however is that if you set the headset as a source of sound, when you turn off the l 'audio will automatically switch to the internal speakers, and if it's at night makes a big mess.other thing is that if you put a headphone that they have not put on the list, all 5 Hearphone bluetooth, even if the others do not have the same characteristics listed in the TV does not recognize them, have obviously put a filter in it firmware .... improperly ....

Link to comment
Share on other sites
  • 0
Sonny Newbie

Sonny

Posted
Posted

Reply from LG:

 

We appreciate your interest in this television. To check compatibility with Bluetooth Headsets, review the SOUND menu for the SOUND OUT option. If your model has the LG SOUND SYNC option available, then certain LG Bluetooth Headsets should be compatible. These models are as follows: LG BTS1, LG HBS-700, LG HBS-730 and LG HBS-800. We cannot guarantee the compatibility of any other Bluetooth Headset

  • Like 1
Link to comment
Share on other sites
  • 0
Loek Drenth Newbie

Loek Drenth

Posted
Posted

The consumer-test mentioned the fact that a Blue Tooth headset was necessary, but not that it should be one of these four from LG.

I first bought another Blue Tooth headset that did not work.

LG gave me by telephone the above advice, so I bought another headset from this LG collection: an LG HBS-800, for the sound sync connection with my LG TV :  55EG9A7V .

My telephone and my Tablet are easily paired and connected, but not My LG TV.  The TV keeps searching and does not recognize my LG HBS-800 telephone. How can this problem be solved?

Loek Drenth

  • Like 1
Link to comment
Share on other sites
  • 0
ss332 Newbie

ss332

Posted
  • Author
Posted

As mentioned in the OP i was having a similar issue with my HBS-730 but it turned out I wasn't doing the steps correctly. 

You'll need to put your headset in discovery mode (by pressing the small round button on one of the arms) and then go into your TV wireless sound menu (sorry don't 'have the TV right now in front of me to give you the exact navigation path) and let your TV search for nearby compatible BT devices..

It should hopefully appear in your list...

let me know how it goes.....

Link to comment
Share on other sites
  • 0
Loek Drenth Newbie

Loek Drenth

Posted
Posted

Thank you for your reaction.

I did everything exactly like you did, but the LG  HBS-800 in pairing mode was not found.

The TV does not recognize the LG  HBS-800 blue tooth headset and it doesn't show up in the list of available devices.

It is not simple to get these compatible LG headsets, I was happy to find this LG HBS-800, but now I still have this new TV set without a headphone connection. I already bought two blue tooth headsets without success.

Maybe someone has another idea?

Link to comment
Share on other sites
  • 0
ss332 Newbie

ss332

Posted
  • Author
Posted

I can totally understand the frustration in your case. can you check the following - 

1) Are you able to connect your headset to other sources (phone, laptops etc) ?

2) Is your TV in the discovery mode and visible in the list of nearby devices on your phone/laptop ?

 

Link to comment
Share on other sites
  • 0
Loek Drenth Newbie

Loek Drenth

Posted
Posted

Thank you ss332 for your analytical approach! Sorry for the delayed answers,

Answer 1:  Yes, all my Bluetooth headsets, including the LG HBS-800, are easily paired and connected to my Samsung S4 phone and to my Asus Nexus tablet.

Answer 2: My LG TV was in the discovery mode not visible for my phone and tablet. The Samsung TV of my neighbor was visible and also his printer.

This result brings me to the idea that there is probably no Bluetooth signal at all coming from my LG TV!

  I downloaded the LG Wireless Sound Sync manual pages and found:

Manual 1: Check whether LG HBS / LG BTS1 is used in the name of the headphone.

My LG HBS-800 headphone is visible on my Tablet as HBS-800, without the name LG, but I suppose that the filter uses HBS-800.

Manual 2: For some models you need to connect a Bluetooth-dongle to use LG Sound Sync !! ( Accessory of the TV or separately sold.)

Question: I would like to know which Bluetooth specification  or which Bluetooth dongle model  I need ?

Link to comment
Share on other sites
  • 0
Loek Drenth Newbie

Loek Drenth

Posted
Posted

Thank you for the successful experiences with your smartphones. It might depend on the Web-OsS TV software version on the TVset.

My WebOS TV version is 2.2.0-158 (beehive-biscayne). I cannot choose a headset but only a speaker bar for the Soundsync connection menu on my TV.

A parallel channel with a  separate Bluetooth-USB dongle from LG is not compatible with my TV according to the LG-E service center.

The HBS-800 headset is not Soundsync compatible  according to the same service center for LGE benelux, although in an earllier LG-message it should be compatible.

I still want a Bluetooth-connection from my TV-set to my Headset, but it is not possible yet.

Maybe a software update would be the solution? And it could be the explanation that the problems are solved in newer software.

Thanks Digidog and George,

Loek

 

Link to comment
Share on other sites
  • 0
Christopher Dean Newbie

Christopher Dean

Posted
Posted
On 12/31/2014 at 1:26 AM, ss332 said:
 

Hi, 

 

I've just bough LG HBS-730 bluetooth headset with the hope that I can connect it to my LG TV LB650V via LG Sound Sync (wireless).

 

However the TV does not recognise the bluetooth headset and doesn't show up in the list of available devices.

 

Can anyone confirm of please let me know if this is possible ?

 

Thanks,

Optimus

I have the same problem t tried 3 bluetooth devices all of which work perfectly with multiple devices (apple) but non will sync with this "smart sync"system.  Frustrating  Latest headphones are Bluetooth version 4.1 with profiles A2DP, AVRCP, HSP and HFP.  any way to connect to this system please?

 

Link to comment
Share on other sites
  • 0
George Hofmeister Mentor

George Hofmeister

Posted
Posted
1 hour ago, Christopher Dean said:

I have the same problem t tried 3 bluetooth devices all of which work perfectly with multiple devices (apple) but non will sync with this "smart sync"system.  Frustrating  Latest headphones are Bluetooth version 4.1 with profiles A2DP, AVRCP, HSP and HFP.  any way to connect to this system please?

 

Which model of TV do you have Christopher?

Link to comment
Share on other sites
  • 0
Jadeja Newbie

Jadeja

Posted
Posted

Hi there to all.

I am also facing the same problem with my LG TV Model - 42LB6520-TB, WebOS version - 1.4.0-2529 which is the latest. None of the headphones are working with this TV. Is there any other way we can connect wireless headphones with the TV such as using Google Chromecast or Bluetooth transmitter etc...?

Thank you

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Answer this question...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

×
 Share
Go to question listing

  • Similar Topics

    • TimtheToolMan
      How to fix can not download User Agreement for new OLED TV
      By TimtheToolMan
      We just purchased a new LG WebOS TV OLED 65" and running the setup through the app or the TV remote says it can't load the user agreement. This is blocking us from getting to streaming apps like Nexflix or any smart functions like Voice assistant.
      TV worked fine for a few days but voice assistant stopped working and after much effort LG tech said to  Reset to Initial Settings. Now we have mentioned no smart functions. TV is on ethernet and its browser functions on web fine. Tried running off neighbor's wifi with same results.
      Tried switching to different country, unplugging/hold power button for 20 seconds/wait one minute,  resetting TV multiple times, setting up remote again, ...
      Error message: Unable to Load User Agreements  A server error has occurred while downloading  the User Agreements. You must download and agree to the terms of the User Agreements to use this feature or application. Do you want to try to download them again… Unable to Load User Agreements  Sorry, but the User Agreements  can't be downloaded at this time…Please check your internet connection and try again later.    No change when trying over five days.
      Now there is no local company available to service TV. Maybe it's time to send it back and give LG TV a one star rating. I am willing to change motherboards but doubt if LG would go along with that.
      Anyone have any ideas.
       
    • VickiB
      Can I avoid booting into cable TV mode?
      By VickiB
      Every time we turn on our "smart" TV, it tries to connect to cable. We don't have cable. That's not very smart.
      Because we don't have cable, we have static; it's noisy and annoying until I can push enough buttons on the remote to get to something else.
      Is there a way to tell this thing not to boot into "TV" mode? (Best if it would remember what it was doing when I turned it off).
       
    • Paulct
      Please help - how to change the default open screen - I dont have live tv
      By Paulct
      I just bought a lg b7 oled and have a problem. I dont subscribe to cable so I wont ever be using it on this tv. Every time I start the tv it loads the OS and the cable-less static comes on the screen and BLASTS through the speakers. The tiles for netflix, hulu, etc are at the bottom so I choose one of those. How do I stop the tv from defaulting to turning on the "tv" that clearly doesnt exist? Ive tried deleting the tile for live tv, and even moving it to the far right side but still every time I turn n the tv - static with the menu on the bottom. 
    • Orson Cart
      How can I remove the "My Channels" strip from the bottom of my LG TV screen
      By Orson Cart
      Some time ago after an update to my TV, whenever I switch it on it has an annoying strip across the bottom of the screen, The strip features buttons for various terrestrial channels and also for streaming services like Netflix and Amazon Prime.
      Since I have no use for this strip whatsoever, the first thing that I do is to close it down. I have to wait about 5 seconds though. During that time the tv won't respond to any input other than the volume control.
      After the 5 seconds is up I am able to close it down and then for example, change the channel I want. At that point all's good until next time I switch on the tv when I have to go through the same rigmarole.
      Can anyone here please tell me that it's possible to disable this thing? I've looked but can find no means of disabling it.
      Thanks,
      Orson
    • Andara
      LG sound bar to LG TV
      By Andara
      My LG sound bar is connected to my LG Smart TV.  This past 2-weeks it drops out of "ARC" and back into optical.  I have not changed any settings.  What is wrong?

WEBOS FORUMS

MORE SECTIONS

FOLLOW US ON

×
×
  • Create New...