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By Nitin Chopra
Hi Team,
After update of LG WebOS to 04.40.70, Amazon Prime Video app on my LG Smart TV stopped working. It started giving error :
Internet Connectivity Problem
There is an internet connection problem. Check the device's internet settings, data cables, or try to resetting your router. Also, turning your device off, and then back on might fix the problem. For further assistance, please contact Amazon customer service at www.amazon.com/videohelp
The internet/wifi connection is fine and all the other apps are working without any issue on the LG smart TV.
I have even tried uninstalling and reinstalling the Prime video app, but that didn't help.
Has anyone faced this issue ? Is there a solution available for this issue.
Thanks & Regards,
Nitin
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By 5zwed
Hi,
I've recently bought a 65QNED913PA TV (currently with latest official software) and I connected my Bluetooth headset to it - Jabra Elite 85t. Whenever I try to use pause button on my headset (while watching YouTube, Netflix, Disney,...) sound gets muted, but video does not pause. When I push the button again sound comes back and nothing else happens. Should my TV support pausing video from my headset or this does not work by default?
Regards
Maciej
SUPPORT MENU -
By AusRob
The built in Web Browser will not play Videos on SOME websites after updating to WebOS Version 04.40.25 and 04.40.70. The web sites otherwise work fine. Here is an example that won't play since the 04.40.25 update ...
link hidden, please login to view ... Please fix this LG ASAP, it's really annoying. PS. It has nothing to do with any Browser setting, I have checked all that. -
By GiotisCy
Hello,
I have recently purchased an LG C2 Oled TV which I connected with my Samsung HW-Q800B 5.1 soundbar via eArc HDMI. When I select "Passthrough" as a Digital Sound Output on LG TV sound advanced settings, there is an obvious sound response delay around 3 seconds when I pause and unpause the movie on Netflix or Prime video streaming apps on LG TV. For example, when I start the movie, the video starts and sound starts 2-3 secs later. When I pause the movie, the sound continues for 2-3 secs after the video has been stopped. There is no any lip sync issue, just this response delay of the sound from the soundbar. This happens only on LG TV Apps. If I connect to an external HDMI device such as AMAZON Fire Stick 4K, there is no such sound delay issue neither on Netflix neither on Prime Video.
Thus, the problem seems to be on LG TV apps.
If I change the Digital Sound Output to "Auto" instead of "Passthrough" the issue is gone but sound quality is not as good as with Passthrough selected. So I do not want this to be my option.
I would appreciate if someone could come with a solution on this.
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By Miroslav Tuhársky
Hello, I have LG OLED CX and recently the Youtube app has incorrect geographic data- CH. I am from Slovakia, the TV has never been to Switzerland. Nor physically, nor virtually (VPN). I am getting CH ads, which I dont mind so much, but I am afraid of possible in app geo restrictions.
I already tried everything, even resetting the TV to default. No other TV app is affected.
Anybody please advise.
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