By News Reporter
Advancing Business Portfolio with Greater Focus on Digital Transformation
SEOUL, Nov. 25, 2021 — LG Electronics (LG) today announced that William Cho, its Chief Strategy Officer, will also take on the responsibility of Chief Executive Officer effective December 1. LG’s top strategist since 2019, Mr. Cho was responsible for establishing LG’s Business Incubation Center and fostering new businesses opportunities in the form of in-house ventures as well as startup partners during his six-year tenure as president of LG North America.
Having joined Goldstar in 1987 and spending four years in LG’s overseas office in Germany, Mr. Cho has a storied career including roles as president of LG Canada, Australia and the United States. A graduate of Pusan University, Mr. Cho received his master’s degree in business from Yonsei University in Seoul.
Other notable changes include the appointment of Kim Byoung-hoon as Chief Technology Officer. Currently serving as the head of the Future Technology Center, Dr. Kim is being promoted to executive vice president and will simultaneously assume the roles of Chief Technology Officer as well as the new Information and Communication Technology leadership position.
Jang Ik-hwan, a 31-year veteran of LG, is being promoted from SVP to EVP and will assume the top position at the Business Solutions Company after successfully growing the IT business portfolio to make LG one of the fastest-growing brands in the notebook, laptop and monitor business. SVP Eun Seok-hyun has been tapped to lead the Vehicle component Solutions Company as its third and newest president. Mr. Eun was previously responsible for growing the smart business division under the same company.
Going forward, the new leadership team will accelerate changes focusing even more on customer value in pursuit of growth with each business unit assuming greater responsibility. Toward this end, LG will reorganize its Customer Satisfaction Management Center into the new Customer Value Innovation Office with oversight by the CSO. The role of the CVIO will be to more effectively identify and incorporate customer feedback and pain points into the product planning, development and sales processes. In addition, the Customer Experience Innovation Department under the Home Appliances and Home Entertainment Companies will be upgraded to Customer Experience Innovation Division.
Also, to discover potential growth engines and expedite future innovations, the M&A department under the umbrella of the Chief Strategy Office will be elevated to division level for more resources. Similarly, to increase its focus on future trends and customer needs, LG’s Life Soft Research (LSR) department will be promoted to Life Soft Research Lab to increase its influence within the Design Management Center. And to speed up its digital transformation process related to customer experience, LG will elevate the AI Big Data department to division level under the watchful eye of the new Chief Data Office (CDO).
All appointments are effective Dec. 1 with promotions going into effect on the first day of the new year.
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By San Lam
Why Netflix is not available in LG content store? My LG smart TV model is [LG] webOS TV UM7290PTD and my country region is Cambodia.
It would be great if I didn't need to use an Amazon fire stick on my awesome oled tv to get the apps I want.
Please update the webos to at least 4.0 on modelsOLED65B6PB6
I have an LG OLED55B7A that has been rebooting randomly ever since I updated it to webOS 6.00.05 about 6 months ago. I have noted there is a new webOS version 6.00.20 available. Has anyone here had the same rebooting problem, and if so, did the latest webOS correct the issue?
In general, my setup has the LG tv doing as little as possible - it is simply a display for my Roku box via my AVR, as the TV's interface and apps slowly became completely unusable about a year after purchase. So, no ethernet, no WiFi, all services turned off, etc., and this helped with all of the performance issues, except the rebooting.
@ LG : if you ever read this - you have done a TERRIBLE job of managing the software on these TVs. webOS started off as a real alternative to all of the external set top boxes, but now, I will *never* *ever* buy another LG TV again, and I tell everyone I know to avoid them. Worst product management in the consumer electronics industry in the past 10 years.
Thanks fellow sufferers for any tips.
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Showtime is now available on LG’s WebOS-powered smart TV platform. A stand-alone subscription costs $11 per month, and grants access to the live feed of both Showtime’s East and West Coast feeds, as well as on-demand content. This lets viewers watch Showtime original series like Billions, Homeland, The Chi, Ray Donovan, Shameless, Twin Peaks, and more, as well as the upcoming limited series Patrick Melrose, all without having to plug any external devices into their TV. LG says this makes Showtime the first network to launch on its smart TVs.
United States app catalog:
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I just bought an LG smart tv only to find out that HBO GO and SHO Anytimw are not available?!?!?! This seems totally crazy. Why would LG do this ? I am thinking about taking it back to the store and getting something else. I feel like buying a Chromecast or Firestick would just defeat the purpose of having a "Smart TV". I don't want 300 remotes. Is there any effort by LG to put these apps on their operating system?