By Leonardo Sanches
Problem in Dolby Vision on LG Oled TVs C9 and CX models after Software update: 05.10.04
Immediately after updating to 5.10.04, it keeps flashing / fails to sync on all Dolby Vision signals from Nvidia Shield TV Pro (2019) via a Denon X4500H. Other reports indicate that this is also true for Apple TV + and XBOX SERIES S/X.
From programmed obsolescence as a crime against consumer relations,
The market is driven by consumer dissatisfaction, which is always looking for the most modern or most functional product. The State grants consumers special protection through Law 8078 of 1990, by listing in its text some infractions against consumer relations. Even though the practice of obsolescence encourages the economy by generating more jobs, due to uninterrupted production by suppliers, it is an offense committed by producers. We conclude that, despite not being considered a crime by law, obsolescence is a harmful practice for the consumer.
The Consumer Defense Code (Law 8.078 of September 11, 1990) establishes, in Title II, of art. 61 to 80, a list of crimes against consumers. It should be noted that this list is not exhaustive, as art. 61 is clear in saying that they constitute crimes against consumer relations provided for in the code, without prejudice to the provisions of the Penal Code and extravagant laws. To avoid any kind of confusion, we have:
“The Penal Code and the extravagant law remain in force, with subsidiary effect. That is to say: if a given factual hypothesis is simultaneously governed by a provision of the CP and another one of this Title II, this one will prevail over that one.” (PAULO JOSÉ DA COSTA JR. AND FERNANDO JOSÉ DA COSTA, Crimes against the consumer, 2nd ed., Atlas, p. 3-4)
In particular, art. 66 indicates that the practice of programmed obsolescence is illegal when it states that it constitutes a crime against consumer relations "to make a false or misleading statement, or omit relevant information about the nature, characteristic, quality, quantity, safety, performance, durability, price or warranty of products and services".
Taking into account that, in the practice of obsolescence, the supplier does not inform that the product already has a predetermined operating period regardless of whether it is in perfect condition or not, we have:
"The supplier's silence on a relevant aspect of the product or service, which for some was equated with an allegation, can also make the verb "omit" focus. In other words: the supplier cannot remain silent when providing information to the consumer, because this is equivalent to omitting”. (ANTONIO CEZAR LIMA DA FONSECA, Consumer Criminal Law, 2nd ed. Livraria do Advogado, p. 162)
Below links with other complaints:
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https://www.lgwebos.com/topic/7206-c9-update-051004-can-no-longer-connect-to-dolby/ In other words, it is a problem of the model, worldwide, with general dissatisfaction among gamers, proving that LG acts illegally, against the consumer.
Both Oled C9 and Oled CX can transmit in 4K 120HZ with DOLBY VISION ENABLED.
The OLED C9 has HDMI 2.1 at 48GB of data speed, the Oled CX E C1 HDMI 2.1 at 40GB.
The 3 have current WEBOS, system with updated processor and Artificial Intelligence, same quality and data processing.
In fact Oled C9, it normally produced DOLBY VISION on Xbox Series X, Apple TV + , Netflix and after the update (in the same week that Oled C1 received the fix to support DOLBY VISION in 120hz), it stopped producing content correctly in Dolby Vision. In contact with DOLBY and Microsoft both say that the responsibility for updates is LG.
The complaint and denunciation are registered with links to the case.
By News Reporter
New TVs Boast Exclusive Quantum Dot NanoCell Color Technology for
Authentic Color Reproduction and Maximum Viewer Immersion
SEOUL, June 30, 2021 — LG Electronics (LG) will begin rolling out its newest and most premium LCD TV lineup in markets worldwide starting in July. Thanks to LG’s state-of-the-art Quantum Dot NanoCell color and Mini LED backlight technologies, the 2021 TVs deliver a stunning viewing experience with deeper blacks, more accurate color reproduction with greater contrast and brightness.1 The lineup consists of 8K QNED99 and QNED95 series models along with 4K QNED90 series models in screen sizes ranging from a spacious 65 inches to a colossal 86 inches.2
Featuring the company’s very own Quantum Dot NanoCell color technology, LG QNED Mini LED ushers in a whole new era in LCD TV picture quality with rich and accurate colors for immersive viewing. Certified by international product testing agency Intertek for providing 100 percent color volume and color consistency, LG QNED Mini LED TVs also eliminate color distortion across a wide viewing angle, ensuring everyone in the room can enjoy the ultimate in LCD picture quality.3
The bigger the screen, the smaller the details need to be. LG QNED Mini LED TV packs smaller LEDs into the backlight compared to other similarly-sized TV screens, increasing brightness and dimming zones. For example, LG’s 86-inch 8K TV (model 86QNED99UPA) is backlit by approximately 30,000 LED lights arranged to create about 2,500 local dimming zones to deliver 10 times better contrast ratio than conventional LCD TVs. Deeper blacks and greater details within dark areas create a heightened sense of depth that makes images seem more realistic.
LG’s commitment to a better tomorrow is evident in its newest TV products. LG QNED Mini LED TVs have received Eco-Product certification from SGS Société Générale de Surveillance SA of Switzerland. This certification is only awarded to products that fulfill SGS requirements to standards that include low environmental impact or recyclability.4
“LG QNED Mini LED TV represents an evolutionary leap forward, leveraging LG’s unique color reproduction technology and mini LED backlighting to achieve the pinnacle of LCD picture quality,” said Park Hyoung-sei, president of the LG Home Entertainment Company. “Our newest lineup is testament to LG’s technological leadership in the premium TV market made possible by continuously improving and refining our innovative OLED and QNED Mini LED TVs.”
LG QNED Mini LED TV will initially be available in North America followed by additional regions around the world in the weeks ahead.
# # #
1 Measured against LG UHD TVs which do not employ NanoCell technology.
2 Availability of sizes may vary by market.
3 Certified by Intertek, LG’s QNED Mini LED TVs deliver a high color consistency recorded as 100 percent by CIE DE2000 across 18 color patterns with a viewing angle of ±30°. Certified by Intertek, LG’s QNED Mini LED TVs can express 100 percent of the DCI-P3 spectrum across a 3D color space that covers the TVs’ full luminance range.
4 QNED Mini LED TVs are recognized as Eco-Products according to SGS Eco-Product certification ECO/21/CEBEC/00016 and ECO/21/CEBEC/00017.
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Need Tata Sky App & Airtel Xstream App on LG store.
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I have to say, YES I'm using TrueMotion and YES I'm lucky with that fact :-)
But "time after time" this setting is reverted to off. I have to set for live-TV, for Netflix, for Amazon-Prime over and over again...
Is there a solution to set every channel, every app to always on?!
TV is 55uj6309 with webOS 04.70.45
I have a question in using SmartShare on LG WebOS 2.0 (my LG TV is 43UF770T, a 2015 model).
Recently I often use the TV to view pictures from files located in my NAS through DLNA capabilities in SmartShare app. I found out that when I view pictures with resolution smaller than 4K, then the pictures are shown in the center of the TV screen and cannot be shown full screen (automatic best-fit). This is quite annoying because when viewing older photos taken from old phones with 1920 x 1080 resolution for example, then the picture will look small because it is not shown full screen.
For comparison, when viewing video files, the TV automatically resizes the images until best-fit full screen, i.e. video with smaller resolution than 4K still shown full screen. This is exactly what I want.
Does anyone here know how to get full screen image shown for smaller pictures (auto resize upscale to best fit full screen), just as with video files in SmartShare?
Many thanks in advance.
- LG TV Settings Guide: What to Enable, Disable and Tweak
by Sep 26, 2017, 9:58 AM Premium TVs are getting smarter, but they're also getting more complex. To help you learn the ins and outs of LG's newest smart TVs, we explored and cataloged the specifics of the , the newest premium smart TV the company currently offers. Because the LG E7 is the company's top-of-the-line option, the menus and features should be representative of the entire LG smart-TV lineup. (The advice found here also applies to all LG sets running WebOS 3.0 or later; current LG systems are running WebOS 3.5.) If you're about to set up a new LG smart TV, this guide should be a good place to start. Initial Setup
The first time you fire up your LG smart TV, you'll be walked through an initial setup process.
The first step will automatically pair your remote control to the TV.
Next, you'll select your language and time zone, and set up the TV for home use.
You'll also need to agree with some legal terms: allowing connected services to access cookies and data, and permitting LG's voice controls to interact with the various apps and services you install.
How to Pair and Set Up the Remote
Credit: LG If your remote doesn't pair automatically, or if it needs to be paired again, you'll need to take a couple of extra steps. Press and hold the home and back buttons simultaneously while pointing the remote at the TV. After 5 seconds, an alert in the top-right corner of the screen should tell you that the remote has been de-registered.
To re-register the remote, point it at the display again. Now press and hold the home button. Once the on-screen prompt tells you pairing is complete, you can navigate at will. Optimize the Display
To get your new TV set just right, you'll want to adjust the display. There are two ways to do this: through the Quick Settings menu on the home screen, or through the separate Settings menu. To access the Quick Settings menu, go to the home screen, and navigate up to the gear icon in the top-right corner of the screen. In the Quick Settings menu, the second icon from the top is for Picture Mode settings. From here, you can cycle through the TV's display presets: Standard, Vivid, Cinema, Game, Sports, APS (Auto Power Save), and HDR Effect, with two Expert modes for light and dark rooms. On the HDR Effect mode, you'll see a second setting for HDR Effect Level with three options: Light, Medium and Strong.
It's worth noting that LG's TVs have the power-saving mode enabled by default, which limits the overall brightness of the display. Whichever mode and settings you prefer, you'll want to disable Auto Power Save to get the best picture.
For a list of all display settings, go to the full Settings menu. Select the bottom icon in the Quick Settings menu; the first option in the menu that appears is for the complete list of display settings. In addition to the preset modes mentioned above, there are several other settings here, including Noise Reduction, Black Level, Color and Tint.
While most of these options are self-explanatory, others are not, like TruMotion, which optimizes image quality for fast-moving action on-screen; Motion EyeCare, which adjusts screen brightness in sync with on-screen movement to prevent glare-induced eyestrain; and Real Cinema, which matches the TV's refresh rate to 24 frames per second, which makes what you're watching look more like what you'd see in a theater.
Optimize the Audio
Whether you're using the TV's built-in speakers or a , you'll want to fine-tune your audio experience. As with the display settings, you can do this via two methods. The first method is to access the audio options in the Quick Settings menu. This gives you the opportunity to cycle through the various sound output options, including the TV's internal speakers, an external soundbar, Bluetooth headphones, or combinations of those.
The other method is to go into the full Settings menu, where you'll be offered more granular control. This lets you adjust everything from the sound modes, to the syncing of dialogue, to the display. You also can turn other audio features on or off, like Dolby Atmos surround sound, LG's Smart Sound mode or LG's Magic Sound Tuning, which uses the microphone on the remote to listen to the TV audio from your position, and automatically adjust the audio to sound best, regardless of the room you're in. Voice and Gesture Controls
Once the remote is paired properly, you can set up voice and gesture controls. To activate gesture control, first point the remote at the display, and press and hold the Caption button. In the upper-right corner of the display, you'll see an alert that tells you the remote is registering, and then changes to tell you it's done. Once the remote is activated, you'll see a round cursor on the display, which you can maneuver by pointing and moving the remote. This method offers more intuitive control than navigating through menus with the directional buttons on the remote, but whether you prefer it is a matter of personal taste.
To activate voice control, simply press and hold the microphone button, which will pull up a search box and on-screen keyboard. If the search box has a highlighted microphone icon next to it, the system is ready for you to speak into the mic. Voice control lets you search for apps and shows, as well as adjust settings such as display brightness and audio volume. Connect to the Internet
As part of the initial setup, the TV walks you through the process of connecting to a network. First, select the appropriate connection type: wired or wireless.
If selecting a wireless network, you'll then pick your network name from the list of available Wi-Fi networks.
You will then be prompted to enter the password. Next, hit Connect to complete the process.
Once the TV is connected to the network, LG presents you with a whimsical graphic to let you know you're done. If you skip this step or need to revisit your network settings for any reason, you can open the networking tab in the Settings menu to view the available networks, switch connections or adjust other settings.
Get to Know the Home Screen
The primary interface for LG's smart-TV operating system (WebOS) is the home screen. Navigate there by simply pressing the home button on the remote. Along the bottom of the screen, you'll see a row of tiles, each with the logo of an app or feature. (You can change the order of these icons, which we'll discuss in the next section.) In the top-right corner are three additional icons, for Settings, Inputs and Music, the latter of which lets you play back music files.
Scroll to the right to see tiles for individual features, including the TV's user manual and the option for remote technical assistance.
Add, Move and Remove Apps
To add apps to your LG smart TV, go to the LG Content Store, which has its own tab in the home-screen ribbon menu. This opens the Content Store, where you can browse apps by name, popularity or category.
Once you find an app you want, press the Install button to download that app and add it to your home menu.
You can change the order in which apps appear in the home menu by entering Edit Mode. To enter Edit Mode, scroll all the way to the right of the ribbon menu, and select the tab with the pencil icon.
Once you're in Edit Mode, you can move or delete apps. Selecting an app lets you move its position to the left or right. Pressing upward to select the X icon lets you delete the app entirely. Sign in to Streaming Apps
There are several you may be interested in installing on your smart TV, from Netflix and HBO Go to Spotify and Pandora. Once you've installed all of the streaming apps you wish to use, you will need to sign in to each one individually. We've used Netflix in our example, and while each app has its own sign-in process and on-screen keyboard, the overall process is the same.
Open the app, and it will prompt you to either sign up for a new account or sign in to an existing one. If you're already using the app on other devices, just sign in to your existing account. Next, using the on-screen keyboard,enter the email address tied to the account. Once you have done this, the screen will ask for your password, which you will re-enter using the on-screen keyboard. Once you have completed this step, you are signed in to that service.
Set Up Over-the-Air Channels
As part of setting up the TV, you are asked what sort of sources will be used for live TV, with options for cable, satellite and antenna. Select the appropriate sources for your setup, and enter the ZIP code for your area. MORE:
Once you've completed the preliminary steps, you'll need to connect your antenna to the coaxial connector on the back of the TV. Hit Start to begin the channel-tuning process. Regardless of which primary source you select, the tuning process checks for all sources, including both digital and analog antenna signal, and then digital and analog cable signals.
Once you've scanned for channels, you'll be switched to live TV. Channels are displayed in the top-left corner of the display. To edit your channel lineup, go to the home screen. Then, select the settings icon in the top right of the screen. Once you've opened the Quick Settings menu, navigate to the bottom option to select all settings and open the full Settings menu. In the full Settings menu, navigate to Channels, and find the Channel Manager.
In the Channel Manager, you can edit channels, set favorites and manage parental controls. To remove channels, go to the Edit Channels option, and select the channel source (antenna or cable) or choose All to edit every channel available to you.
This will present you with a list of available channels, with selectable toggles next to each. You will have the option of deleting or locking each channel.
Connect Devices (Blu-ray player, game console, etc.)
Connecting a new device should simply be a matter of plugging in to the correct port. This should be the case whether it's a Blu-ray player, a game console or some other device.
If no signal is detected, a prompt will ask if you want to re-scan. Press Yes, and if the device is powered on and plugged in correctly, it should connect at the end of the re-scanning process.
If, for some reason, that doesn't work, or you need to manually remove a device, you can go to the Inputs menu, found in the upper-right corner of the home screen, next to the Settings button. Scroll to the bottom of the list to open the full menu. From this interface, you can see active and inactive inputs, re-scan for devices and even re-label inputs.
Pairing Bluetooth Devices (speakers, headphones, etc.)
You can also pair the TV with Bluetooth headphones or speakers. The process isn't that different from pairing these audio devices with a phone, though you need to use the remote to navigate through the menus.
First, open the Quick Settings menu from the home screen, and navigate down to the audio options. Select the LG Sound Sync/Bluetooth option, and then choose Device Select to open the relevant portion of the Settings menu.
Next, activate pairing mode on your audio device just as you would to pair it with a phone. If the device doesn't show up in the list of available Bluetooth devices, press Search to re-scan for additional Bluetooth devices.
Once found, the Bluetooth device will show up in the list of available devices.
Select the device to begin pairing, and you'll be listening through your headphones in a moment or two.
Set Up Mobile Cast/Mirroring
Mirroring content from a phone or tablet onto the smart TV is done through LG's TV Plus app (available for both and ). Using this app, you can share your photos, videos and music between your devices and your smart TV, or mirror the screen for sharing other content. This app also has a remote control function, which lets you operate the TV and navigate the Smart Hub menus from your phone or tablet.
Once you've installed and launched the app onto your smartphone or tablet, it will prompt you to connect to the same network as the TV. The app will then have you select the TV from a list of devices to connect for sharing.
On the TV, you will be asked to allow sharing, so select Yes using the TV remote. Once your device and the TV are paired, simply select the photos, movies or music from your phone using either the television's on-screen menu or your device's on-screen menu. You can also select Mirroring to duplicate your device's display on the TV.
You also can use the phone or tablet as a remote control for the TV, with all of the LG Magic Remote functions available through the touch screen.
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