Helping Taiwanese Customers Live their Best Life Online with LG Forum
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By News Reporter
LG has recently embarked on a global brand refresh, redefining its iconic Life’s Good tagline for a new generation. This vision is being extended to LG in Australia and New Zealand (LGANZ), where the company is embracing its global ESG strategy under the theme: A Better Life for All.
Grounded in the belief that Life’s Good when we Do Good, LG has committed to six Do Good missions. These span from achieving carbon neutrality in its operations to designing inclusive products that can be enjoyed by everyone, regardless of their abilities. Together, these efforts reinforce LG’s mission to create meaningful connections and empower individuals to make a difference.
Recognizing that creating meaningful change is a group effort, LGANZ partnered with Taronga Conservation Society Australia, combining technological innovation with conservation expertise to drive impact. The partnership represents a shared vision to amplify positive impact and inspire others to join the movement. It’s about making doing good a daily habit, proving that small actions can drive significant change, with everyone playing a part in creating a better life for all.
As part of the partnership, LG is the first-ever presenting partner of Taronga’s Hatch Accelerator Program, the world’s only zoo-led startup incubator. Supported by LG, Hatch reimagines what’s possible in conservation innovation through a 14-week program designed to help ecopreneurs tackle some of the planet’s most critical environmental and conservation challenges. The 2025 Hatch cohort, accelerated by LG, will participate in masterclasses, workshops, and receive mentorship from Taronga and LG’s extensive networks. Participants will also gain investor training and pitch readiness, equipping them to bring their visionary solutions to life.
To bring this mission closer to home, LG hosted its 2024 Reinvent Day for its Australia and New Zealand teams – a dynamic brand immersion event streamed live from LGANZ’s NSW office in Parramatta to offices across the country and across the ditch in Auckland, New Zealand. The event was designed to educate and inspire employees, providing a deeper understanding of LG’s global ESG strategy and its alignment with local initiatives.
Employees were introduced to the partnership with Taronga Conservation Society Australia through various activities, including an inspiring panel discussion with wildlife activist Tyson Mayr, LGANZ leaders Gemma Lemieux and Louise Annetts, Hatch Program Director Christie Gazal and Taronga’s Education Director Paul Maguire. Together, they explored how purposeful choices and collective action can drive meaningful change, reinforcing the idea that doing good enriches both the planet and our own wellbeing.
Beyond education, LG encouraged employees to take action through various initiatives. This included the announcement of an upcoming volunteer beach clean-up with Taronga Zoo, the opportunity to “e-Dopt” a Taronga Zoo animal, while LG donated AUD 10,000 to support Taronga’s Red Panda conservation efforts, exemplifying LG’s commitment to doing good. LG also launched its internal LG Lifestylers program, encouraging employees to become brand advocates and share how LG’s innovations and initiatives are creating joy and meaningful moments in their own lives.
Yet, this is not a new direction for LGANZ. For years, it has demonstrated a commitment to making a difference through initiatives like the LG Local Legends Program and disaster relief efforts, donating over AUD 1.7 million to communities in need. The partnership with Taronga Conservation Society Australia represents the next step in LG’s journey, demonstrating how even small actions can create a ripple effect and empower people to contribute to a better future.
By embodying the principle that Life’s Good when we Do Good, LG invites customers, employees and partners to join a movement that goes beyond products. Together, LGANZ and Taronga Conservation Society Australia are shaping a future, rooted in optimism, sustainability and positive impact.
Let’s make life better, one action at a time. To find out more about the LGANZ and Taronga Conservation Society Australia partnership, please visit:
link hidden, please login to view. Contributed by LG Australia and New Zealand
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By News Reporter
With K-pop’s influence spreading across the world, India is leading the way outside of Korea. Over the last decade, the unique music genre’s infectious beats, charismatic idols and vibrant performances have captured the hearts of millions of youthful Indians. The K-pop fandom here has evolved into a thriving community over the years thanks to social media and streaming platforms.
Recognizing this passion for Korean culture, LG India recently brought the unrivaled energy of K-pop closer to India’s young population by establishing a platform that celebrates cultural expression, seeks to discover talent and creates memorable moments for everyone.
At the forefront of these efforts is the “All India K-POP Contest,” a large-scale celebration of talent, music and cultural harmony, and a must-attend event on every Indian K-pop fan’s calendar.
This year’s contest saw thousands from cities across India compete in multiple rounds, culminating in a grand finale with electrifying performances by globally acclaimed K-POP bands like LUN8. This celebration of K-POP gave up-and-coming performers the chance to shine on the national stage, with exciting opportunities including trips to South Korea and state-of-the-art audio equipment to kick-start their musical journeys.
The contest began with a staggering 2,496 auditioning online in one of the biggest K-POP talent hunts ever held outside of Korea. The best 281 of them progressed to the next round – regional tournaments held offline in Kohima, Itanagar, Ahmedabad, Bhopal, Hyderabad, Chennai, Lucknow, Bengaluru, Mumbai, Kolkata and Delhi. From there, 281 became 27 for the semi-finals, with the competition growing more intense and competitive with each passing round.
The illustrious semi-final judging panel featured esteemed figures Yoonhyeok, Jaemin (NTX), Ha Minwoo, Jay Kim, Ahn Hanbyeol and Sushil Chhetri, each bringing their own expertise and passion to ensure a fair, competitive contest. The evening closed with a live performance by popular K-POP band NTX in front of a 2,500-strong audience, who danced along to their dynamic choreography and captivating music. Twelve semi-finalists, including two LG Wild Card entries, advanced to one of the most highly anticipated events of the year – the grand finale.
The grand finale, which took place at Yashobhoomi, India’s largest convention center in New Delhi, delivered breathtaking performances, impressing the judges and 4,000 fans in attendance. The evening even hosted globally acclaimed K-POP band LUN8, known for their infectious energy and chart-topping hits, creating an immersive K-POP experience that left the audience in awe.
Once all the performances had concluded, this year’s K-POP champions were announced as Abhipriya Chakraborty in the vocal category and The Trend, one of the LG Wild Card entries, in the dance category. Their victories earned them an all-expenses-paid trip to South Korea. Despite falling at the last hurdle, the runners-up were given LG XBOOM audio products to support their musical aspirations.
The resoundingly successful All India K-POP Contest 2024 gave a platform to young talent and united fans from across the country. By merging global cultural phenomena like K-POP with meaningful initiatives, LG continues to resonate with its Gen Z consumers, fostering their boundless creativity and self-expression.
This giant effort aligns with LG’s commitment to strengthening ties with younger generations and reaffirming its Life’s Good brand promise through the border-transcending power of music and culture.
Contributed by LG India
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By Charlie F
I’ve just got home after being away 2 years, and got the tv out of storage. When we try and watch the news live in the. Morning every few minutes the video and sound stop and then after a few seconds the circle appears and starts spinning. Then the program starts again and it’s fine for a little while, and then it stops again.
I have checked for updates of the TV OS and iView (2021 is the latest)
If I use iView on my iOS device and then airplay it to the tv it works fine with no problems. If I watch any program on iview that would have been prerecorded, even if I’m watching it “live” it’s fine.
I see a few people were having a problem with all iView programs back in 2022, but they resolved.
can anybody suggest any solutions?
Thanks
Charlie
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By JamieG
Hi all, last week I got my new LG 65" C4 Oled delivered.
I investigated using first a 32Gb memory stick for recording live programmes and pause live TV facility.
I was able to record programmes but the Live TV would not work 🥲
The LG usb is the slower 2.0 spec but I read that most low current SSD drives should still work fine with 2.0
Today I received a 240Gb drive with Sata to usb 3.0 cable (3.0 is backwards compatible with 2.0).
I can confirm that everyting works fine and for just £17.40 I now have pause live TV and loads of space for recording programmes.
I used AliExpress and they if you buy using the "choice" option you get free 7day delivery to UK with detailed tracking 👍
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By News Reporter
Company Showcases Future of AI-Powered Customer Experiences
Through CEO Keynote and Immersive Storytelling
LAS VEGAS, Jan. 6, 2025 — LG Electronics (LG) unveiled its vision for AI-powered customer experiences themed “Life’s Good 24/7 with Affectionate Intelligence” at the LG World Premiere event in Las Vegas on January 6, the eve of CES 2025, widely regarded as the world’s most influential tech event.
Over 1,000 attendees, including global media and partners, were present at the press conference, which was also livestreamed online. To showcase the full scope of LG’s Affectionate Intelligence-powered customer experience, the event stage was divided into three areas representing the various spaces in people’s lives, from the home to mobility and commercial spaces. The company, through engaging demonstrations highlighting real-life scenarios, made clear how its advanced AI will transform daily life for the better.
LG “Affectionate Intelligence” is redefining the conventional, technical understanding of AI by focusing on its potential to revolutionize the customer experience paradigm. This concept leverages AI technology to better understand and empathize with customers, delivering more personalized and differentiated experiences.
The LG World Premiere kicked off with a video titled “Less Artificial, More Human,” followed by a keynote speech delivered by LG CEO William Cho.
“At LG, we’re seamlessly integrating AI into physical living spaces around us. We see space not merely as a physical location but as an environment where holistic experiences come to life – across the Home, Mobility, Commercial and even Virtual spaces,” said CEO Cho. “In these spaces, devices and services will harmonize to create entirely new customer value. This is where our Affectionate Intelligence truly shines, clearly standing out from the others.”
Cho then highlighted three fundamental elements to realize this vision: connected devices, capable AI agents and integrated services.
Connected devices, which serve as the customer touchpoint for AI, are one of LG’s greatest assets. Not only are there hundreds of millions of LG smart products already in use worldwide, but with last year’s acquisition of smart home solutions provider Athom, LG now offers seamless connectivity with IoT devices from over 170 global brands.
As for AI agents, LG is set to advance its AI agent, LG FURON, which combines the power of generative AI built on large language models with real-time spatial sensing and insights into customer lifestyle patterns. This innovative AI agent can understand customer situations and contexts in real-time, effortlessly coordinating devices and services to provide a more tailored and responsive user experience, all while protecting personal data.
Empowering AI-Based Integrated Services with Microsoft
To support his vision of providing compelling integrated services, CEO Cho announced a strategic partnership with Microsoft. The plan is to lead innovation by combining LG’s products and customer insights from various spaces, such as the home, mobility and commercial areas, with Microsoft’s AI technology to implement empathetic AI integrated services.
Judson Althoff, executive vice president and chief commercial officer at Microsoft, shared, “At Microsoft, we believe AI will fundamentally change the way we live and work, and we could not be more excited to partner with LG Electronics – the pioneers of smart, connected spaces – to integrate AI into life’s everyday experiences.”
The two companies are working on enhancing AI agents for various spaces, including homes, vehicles, hotels and offices. LG has been applying Microsoft’s voice recognition and speech synthesis technologies to its Self-Driving AI Home Hub, enabling it to understand diverse accents, pronunciations and colloquial expressions. Plans also include developing AI agents that not only understand and interact with customers but also predict their needs and preferences.
Althoff also announced further Microsoft collaboration with LG in the rapidly growing field of AI data centers. With LG’s thermal management systems and advanced chiller technologies optimized for AI data centers, the partnership aims to enhance energy efficiency in these critical backbones of AI infrastructure. Together, the companies plan to create next-generation data centers that are more efficient and sustainable.
Bringing AI Vision to Life
Illustrating Cho’s Affectionate Intelligence vision, LG captivated the audience with a short play about a family’s day from morning to night. Departing from the traditional product presentation speech format, this vivid portrayal demonstrated how LG’s AI innovations unveiled at CES 2025 and driven by the vision of “Better Life for All,” seamlessly enhance everyday life across various spaces.
In the morning scene, LG’s AI agent, FURON, highlights its personalized capabilities: “I noticed some coughing last night, so I adjusted the room temperature for your comfort.” Beyond environmental adjustments, FURON demonstrates thoughtful assistance, suggesting, “You don’t have any plans this afternoon – why not accompany your mother to her scheduled health check-up?”
The morning commute further highlights the convenience of AI integration. In the car, LG’s AI-powered in-cabin sensing solution detects when the driver forgets their coffee tumbler, asking, “Would you like to stop by a café two minutes away for coffee?” It also monitors biometric signals, responding to an elevated heart rate before an afternoon meeting by playing soothing music to help the driver relax. The system also proactively suggests rerouting to avoid accidents and recommends holding a video conference inside the vehicle if traffic delays risk causing the driver to miss an important meeting. Upon arriving at the office, the AI adds a personal touch, such as displaying previously recorded family vacation footage on the car’s internal and external cameras.
After work, the living room TV equipped with AI technology enhances the home entertainment experience. It analyzes the viewing environment, patterns and history to recommend tailored content. If the customer mentions difficulty hearing dialogue in a video, the AI adjusts the audio, enhancing voice clarity by isolating it from background noise and making it sound as though it’s coming naturally from the center of the TV screen.
Seamless and Holistic Customer Experiences Anytime, Anywhere, Seen or Unseen
Concluding his keynote address, CEO Cho emphasized AI’s role in driving transformative change across both B2C (business-to-consumer) and B2B (business-to-business) sectors.
He highlighted innovative initiatives like the LG Smart Cottage, a compact modular home that integrates AI-powered appliances, HVAC systems and other advanced technologies to redefine residential living. Similarly, LG envisions the automobile as a “personalized digital cave,” featuring software-defined vehicle solutions and AI technologies that understand and adapt to both the internal and external vehicle environment, delivering groundbreaking mobility experiences.
In smart factory solutions, LG leverages over 60 years of world-class manufacturing expertise, offering next-generation manufacturing systems powered by AI and robotics. Additionally, LG’s AI-based thermal management systems and advanced chiller technologies are optimizing energy efficiency in AI data centers worldwide.
“Our ultimate goal is simple yet profound: to leverage AI as a means to create holistic customer value, in which ever space you are you are,” said CEO Cho. “Irrespective of how AI transforms our lives, one thing will never change: our promise of Life’s Good. With this unwavering commitment, we will continue to strive for industry-leading experiences for our customers – seen or unseen – to everyone, everywhere, every time.”
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