Quantcast
Jump to content

  • 0

Apps won't update


Tobin

Question

Hello I have a 2020 LG oled 65 inch tv and I am connected to internet via wifi. I checked connections and they are all good and working. I have standard apps that came with TV installed Netflix, Disney plus ect. And now TV is saying they both need to be updated to have access to those apps. Everytime I go to update and click on update it says the app is not installed so it won't update when I look to make sure app is installed it shows they are.

I am confused on what's going on and how to update these apps and get access to them again. 

 

Any help would be greatly appreciated thx

 

Tobin 

Link to comment
Share on other sites

4 answers to this question

Recommended Posts

  • 0

I had a similar problem that my LG store was empty. There were no apps any more. It has been working for years but not any more.

Other apps still worked fine, could use Netflix and YouTube. Could use the web browser without problems. 

The LG TV was using a wired connection and I could see it in the network.

 

After a long search on the internet I decided to change the Network setting. Instead of DHCP (automatic) I gave it a fixed IP address and used 8.8.8.8 as DNS server and.....the store started to work again.

Very strange but maybe this story could help you update your apps.

Good luck. 

  • Like 1
  • Thanks 1
Link to comment
Share on other sites

  • 0

Changed my tv and internet provider. No apps were working and it wouldn’t  let me install or reinstall any of my apps. Went to settings to update all apps. Tried everything but it just said, ‘unable to install, try again.’ Decided to try one more thing…I switched off my tv and broadband at the plugs. Then I soft reset my tv by holding the on/off button on tv for 20 seconds. I then plugged everything in again and reconnected to Wi-Fi. A few minutes later everything was working again.

Don’t know if ‘updating all apps’ had just taken a while or whether it was my final attempt  of soft reset…I just know my apps are all working again.

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Answer this question...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Similar Topics

    • By Nitin Chopra
      Hi Team,
      After update of LG WebOS to 04.40.70, Amazon Prime Video app on my LG Smart TV stopped working. It started giving error :
      Internet Connectivity Problem
      There is an internet connection problem. Check the device's internet settings, data cables, or try to resetting your router. Also, turning your device off, and then back on might fix the problem. For further assistance, please contact Amazon customer service at www.amazon.com/videohelp
      The internet/wifi connection is fine and all the other apps are working without any issue on the LG smart TV.
      I have even tried uninstalling and reinstalling the Prime video app, but that didn't help.
      Has anyone faced this issue ? Is there a solution available for this issue.
      Thanks & Regards,
      Nitin
    • By Xavier Williams
      As stated in the title. 
      I can't connect my controller to the tv, however it says there may be some incompatibility issues. Which is interesting because it's listed in the compatible products on LG's webpage.
      When I open the web browser and go to the Xbox xcloud site to play games. I hit 'ready to play' and it says that it can't detect the controller even though its connected to my TV.

      Things I've tried: 
      - Unplugging my TV from the wall for 5 minutes or so.
      - Updating the TV to the latest software.
      - Updating the controller to the latest software.
      - Putting the controller USB stick into the TV and connecting it to the TV that way.
      - Removing all wireless transmission devices away from the TV (except my Orbi or Wireless router, roughly 5 meters away from the TV)

      I've seen a Youtube video of someone successfully connecting their controller and play xcloud on the web browser but i haven't had the same success.

      Any ideas or solutions would be much appreciated.
      Cheers
    • By Luka Pantsulaia
      I bought LG smart tv. for some reason region selected was Africa and could only choose from african countries and had very little available apps in content store. I live in Georgia, so figured that  changing region to EU would help so changed it to 3122 and selected service country UK because Georgia was not in the list. after that every app says that it is not available in current country. I have  default region code saved so I guess could go back but wondering if any one can help me to get it working in EU. or if anyone have region code in which Georgia is available it will be helpful as well. 
    • By qUArtEx
      Hi to all! 
      I'm really new into this and have a problem. My 2018 LG 55UJ635V-ZF has only webOS 3 (latest; ethernet-automatic download) an i can't use airplay or miracast. The apps i found in the store for mirroring are only pay2use to use this needed feature for me.
      On the LG Homepage i can't find an upgrade for my TV an maybe is my tv really to old for upgrades or am i wrong?
      Maybe someone can help me out or bring some light for me in this.
      I also found the suggestions on this site for the firmware 4.70.70 (for the UJ's), but i can't download....error.
      sorry for my bad english 🙂
      thx for your help, quartex.
    • By Bevb
      I have a NANO91ANA LG TV connected via HDMI to a Yamaha RX-V677 Receiver. Normally when I turn the TV on it also turns the receiver on and I can control volume via the LG remote, whether it is an app on the TV or from another device connected to my receiver (Apple TV or cable box). Now the receiver is not turning on and ARC audio is not working. I think there may have been a software update the other day, but I'm not sure. However, everything was working properly until last night. The last time this happened it seemed to correct itself (it seems to be kind of sporadic), but this time it did not. I do not know what to do to correct this, but it is a major pain as I'm now having to deal with 4 remotes, plus I can't get sound out of my surround speakers when using an app on the TV.  Any suggestions would be appreciated.
  • Similar Tagged Content

×
×
  • Create New...