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By Captain Raymond
After having this TV working for just 2-weeks, now my voice control has stopped working, cant change channels, HDMI or anything.
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By Dr. Amin
I purchased an LG 43up7550 television.
My problem is with the Lg content store, whereas the Tv is connected to the internet and by the browser can be searched on the internet, the LG content store has a connection error and can not see any application on it and this error occurs when I try to open any factory installed the app on Tv.
I set DNS to google DNS server (8.8.8.8) but this problem still exists.
please help me for solving this problem.
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By TimtheToolMan
We just purchased a new LG WebOS TV OLED 65" and running the setup through the app or the TV remote says it can't load the user agreement. This is blocking us from getting to streaming apps like Nexflix or any smart functions like Voice assistant.
TV worked fine for a few days but voice assistant stopped working and after much effort LG tech said to Reset to Initial Settings. Now we have mentioned no smart functions. TV is on ethernet and its browser functions on web fine. Tried running off neighbor's wifi with same results.
Tried switching to different country, unplugging/hold power button for 20 seconds/wait one minute, resetting TV multiple times, setting up remote again, ...
Error message: Unable to Load User Agreements A server error has occurred while downloading the User Agreements. You must download and agree to the terms of the User Agreements to use this feature or application. Do you want to try to download them again… Unable to Load User Agreements Sorry, but the User Agreements can't be downloaded at this time…Please check your internet connection and try again later. No change when trying over five days.
Now there is no local company available to service TV. Maybe it's time to send it back and give LG TV a one star rating. I am willing to change motherboards but doubt if LG would go along with that.
Anyone have any ideas.
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By Nick Payne
I can stream ABC content using either the iView app on our LG G1 65" OLED, or via the iView Android TV app that is installed on a Chromecast with Google TV that is plugged into one of the G1 HDMI ports. If I stream content using the app on the TV, every few minutes there's a momentary (fraction of a second) interruption to both sound and video. If I stream the same content using the app on the Chromecast, I get no such interruptions. Both TV and Chromecast are using wired Ethernet connections to the same switch, so I can't see that these interruptions are due to a network problem, or I'd see them on both devices. It would seem to be a problem with the app provided on the TV. Other streaming services that we access via apps on the TV (Netflix, Stan, Amazon Prime, etc) do not show the same problem.
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By anishjp
Hi LG
When playing a Dolby Vision file encoded in MKV container format, the image is green/purple in colour. A quick googling says, this occurs due the default media player in WebOS not able to decode Dolby Vision MKV container files properly.
When will this be fixed?
Regards,
Anish
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Question
Tobin
Hello I have a 2020 LG oled 65 inch tv and I am connected to internet via wifi. I checked connections and they are all good and working. I have standard apps that came with TV installed Netflix, Disney plus ect. And now TV is saying they both need to be updated to have access to those apps. Everytime I go to update and click on update it says the app is not installed so it won't update when I look to make sure app is installed it shows they are.
I am confused on what's going on and how to update these apps and get access to them again.
Any help would be greatly appreciated thx
Tobin
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PeterV
I had a similar problem that my LG store was empty. There were no apps any more. It has been working for years but not any more. Other apps still worked fine, could use Netflix and YouTube. Could
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