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Apps won't update


Tobin

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Hello I have a 2020 LG oled 65 inch tv and I am connected to internet via wifi. I checked connections and they are all good and working. I have standard apps that came with TV installed Netflix, Disney plus ect. And now TV is saying they both need to be updated to have access to those apps. Everytime I go to update and click on update it says the app is not installed so it won't update when I look to make sure app is installed it shows they are.

I am confused on what's going on and how to update these apps and get access to them again. 

 

Any help would be greatly appreciated thx

 

Tobin 

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I had a similar problem that my LG store was empty. There were no apps any more. It has been working for years but not any more.

Other apps still worked fine, could use Netflix and YouTube. Could use the web browser without problems. 

The LG TV was using a wired connection and I could see it in the network.

 

After a long search on the internet I decided to change the Network setting. Instead of DHCP (automatic) I gave it a fixed IP address and used 8.8.8.8 as DNS server and.....the store started to work again.

Very strange but maybe this story could help you update your apps.

Good luck. 

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