By Nitin Chopra
After update of LG WebOS to 04.40.70, Amazon Prime Video app on my LG Smart TV stopped working. It started giving error :
Internet Connectivity Problem
There is an internet connection problem. Check the device's internet settings, data cables, or try to resetting your router. Also, turning your device off, and then back on might fix the problem. For further assistance, please contact Amazon customer service at www.amazon.com/videohelp
The internet/wifi connection is fine and all the other apps are working without any issue on the LG smart TV.
I have even tried uninstalling and reinstalling the Prime video app, but that didn't help.
Has anyone faced this issue ? Is there a solution available for this issue.
Thanks & Regards,
I have login issue on a brand new LG TV 55UR640S0ZD there I want to create content with content manager and create Groups with Group Manager 2.0.
I´m trying to login to Dashboard with chrome and Internet Explorer browser which is connected to wlan with IP address:
link hidden, please login to view Here it says to Input Password and I have tested
Without success, what is the default password?
I have reset the TV from Hotell mode menu and ordinary Menu to factory default but does it exist any other way to reset TV?
How can I get access to my TV?
All help is appreciated
By tim p
I have two LG C2 tv's both running OS 03.21.30. Attempts to update the OS state that this is the current version as of 12/2022. Amazon Music won't open on either of them, the splash screen appears and that's it, for hours. It opens fine on other devices in the house, Sony TV, PC's, and droid phones. Other streaming apps work fine with no buffering or glitches.
The solutions offered online list instructions for clearing app caches using a series of menus that aren't even remotely close to the menus available on these TV's. I've checked every available menu and there's absolutely nothing offering the ability to clear app caches. App Manager offers exactly two options: Launch or Delete. Others insist that you need to clear the cache from within the app but of course the app won't open so that's a dead end. I did clear the browser cache but it had no effect this AMZN Music problem.
So far I've also:
Deleted and re-installed the app multiple times; Left the TV's unplugged 24+ hours; Full reboot of the router multiple times; Factory Reset of the TV's. If anyone has a solution that doesn't involve buying a fire stick I'm very interested - thanks
(edit) one of these tv's is five feet from the router. Distance isn't the issue.
I am not able to force my new TV LG 49UN7400 to sound output only for BT - not BT headphones + internal speakers. Headphones are correctly paired, because "headphones + internal speakers" works, but I want hear sound ONLY in headphones and the choice "Bluetooth" is not active/selectable... 😕 Any suggestions? Thanks in advance.
I have set up a hard disc, that I can see in the home menu, but when I go to the guide and select the "i" it only gives me the option to watch. I am very new to smart television and I can't figure out how to correct this problem.
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