Quantcast
Jump to content

Disney Plus on LG webOS TVs


ajmboy

Recommended Posts

I have the Disney+ app on my new OLED55C9PLA (I live in the Netherlands) but the app does not work.  You can start it, but you can not press the Log On button with your remote. If you want to logg off, you can not press the Cancel button either.....totally worthless app so far on LG, or is it something with my TV (settings)?

Link to comment
Share on other sites

Is there a list of which devices DO support HDR/DolbyVision/4k? I have a 2016 set running WebOS 3.x and also an Xbox One X.

I understand Xbox has some game-only DolbyVision support but it doesn't work for 4k Blu Ray or Netflix. My TV, being a 2016, also only does DolbyVision up to 30fps so I'm hoping things will use 24hz on Disney. Netflix DolbyVision works great from the TV's built in app, but that's the only place I'm aware of having access to any streaming with DolbyVision. I'm hoping the Xbox does HDR 4k at the very least.

Link to comment
Share on other sites

On 10/12/2019 at 1:14 PM, Xander Mol said:

@John435i At my TV it does work. So at least not a general issue.

App is still pretty useless though as the video quality is appalling compared to the Disney+ app on my Apple TV. The LG app does not seem to support UHD and HDR yet. Video seems blurry and washed out.

Could you please be so kind to share a picture of General->Location settings please?

Thanks have a great day

Link to comment
Share on other sites

On 10/20/2019 at 2:59 AM, locomacg6 said:

Could you please be so kind to share a picture of General->Location settings please?

Thanks have a great day

Sorry for the delay. Was rather busy with other things.

See screenshots as requested. With Disney+ app in background.

Just received a FW update by the way.

 

FABD1C24-E710-4CD4-A2F2-60EED5AC25B7.jpeg

C2D3FF2E-3964-47D9-8D1E-A74EC14388DF.jpeg

  • Like 1
Link to comment
Share on other sites

1 hour ago, Xander Mol said:

@Hastor AppleTV 4K at least works great in Dolby Vision. And the Netflix, Apple TV+, Amazon and Disney+ apps all support Dolby Vision and have Dolby Vision content.

Native LG apps for Amazon and Netflix also work great in Dolby Vision or HDR+.

Thanks. I'm good on the other apps on my TV. Sounds like the D+ app, at least in is current form, doesn't support HDR on LG (or DolbyVision).

Has HDR been confirmed for Xbox One X or PS4 Pro? I'm fine with standard HDR for now, not worth buying a new device to jump to DolbyVision on a single service yet. However I do want to ensure I get HDR at least, and those are the devices I have that are capable.

I'd also like surround sound, what formats are they using? My TV ARC channel only supports lossy surround. My receiver supports Atmos, but I don't have the speakers for it, running standard 5.1.

Should I be good with what I have, or will I need something new for HDR and the best (non Atmos) sound they will offer on D+?

Link to comment
Share on other sites

  • 2 weeks later...
3 hours ago, Hastor said:

Looks like the app is there with DolbyVision support, which would be nice except... It only outputs stereo DD sounds over the ARC channel to my receiver. Netflix and Amazon do 5.1... is Disney+ only stereo?

I tested with newer movies like endgame and still only stereo...

Same here, its not outputting 5.1 sound or Atmos for that matter (although I'm not sure if ARC can do Atmos, maybe just eARC?).  Anyway, if you look at the info on each program, movie etc. it will tell you the supported formats (4K, HDR, Dolby Vision, 5.1 etc.).  So something is not working correctly with the app as the sound for all their material is not outputting 5.1 or higher.  Hopefully its just that it wasn't fully implemented in time for today's launch date and will be in a future revision. 

Link to comment
Share on other sites

Yeah I'm 'settling' for HDR10 and 5.1 on my Xbox One X. I don't have Atmos but I can do all the other formats (my receiver supports it but I don't have the speakers for it). Things on the Xbox Disney app get tags for 4k, HDR10, and 5.1. On my LG set I get 4k and DolbyVision but no sound tags. Really hope to see this fixed as my TV is the only thing I have that does apps with DolbyVision. My 4k Blu Ray player, my only other DolbyVision device, doesn't do apps.

I know only newer ARC outputs do Atmos, maybe just eARC like you mentioned. Mine's a 2016 set so it only does DD up to 5.1. Disney both compresses it to DD and leaves it at stereo. I think ARC can do PCM stereo like optical.

Looking forward to having DolbyVision and surround together! I'll settle for HDR before I go stereo though!

Link to comment
Share on other sites

I have a 2016 as well, the 86UH9500.  Unfortunately, the Xbox One X only supports "low latency" Dolby Vision, and LG never bothered to update the firmware to support it, so I don't get Dolby Vision support with my Xbox. 

Funny thing is I had never gotten an update on the new firmware from LG when I inquired about it and only recently saw a follow up with some kind of BS excuse from LG that the Dolby Vision standard wasn't finalized when the 2016 sets came out, that the HDMI wouldn't support it, that Dolby Vision is only supported on apps etc.  Meanwhile LG kept referring to the OLED sets and not their LCD (which mine is) when they made this statement which I felt was sketchy. 

Needless to say I literally just picked up an LG 4K Blu-ray player (UBKM9) and lo and behold Dolby Vision works just fine so I think LG was just being lazy with the low latency support. 

Anyway sorry to drift on the subject I will have to double check the info displayed for each program but I could have sworn on the LG it showed supported formats but I could be wrong.  I'm watching Star Wars on a TCL with Roku 4K set and when you look at the description for instance it says 4K Ultra HD - Dolby Vision - 5.1.  

I will check the LG again tomorrow.  Disney will have to update the app to support the correct sound formats.  I don't want to watch Disney+ from my Xbox since it won't support Dolby Vision as I previously stated (also the reason I finally caved and bought a 4K Blu-ray player). 

Link to comment
Share on other sites

It does show the formats in the LG. Just not a sound format. It shows tags for 4k and DolbyVision. Not one that indicates DD 2.0 which everything seems to be.

Even with Xbox supporting low latency DolbyVision, it doesn't support it for UHD Blu  Ray or any video apps I'm aware of, just a few games. My OLED 2016 only supports it up to 30fps, so 24fps content is fine.

My UHD Blu Ray player does DolbyVision fine as well, at 24hz. Games are always 60hz on consoles though, even if capped at 30fps, but that's rare today anyway.

 

Anyway yeah, hope they at least get DD 5.1 working in the app!

Link to comment
Share on other sites

10 hours ago, LanceX2 said:

My App is not allowing me to do 4k. wtf?

 

Uk6500AUA model. jist HD and HDR10.

So interesting to note: when going into the Disney+ app in the LG Content Store>Premium and reading the app description states:

-View select titles in stunning 4K UHD and HDR (Coming Soon)

So I'm not sure what to make of that - do they mean 4K is coming soon, HDR is coming soon, or 4K HDR is coming soon as its written, I don't know. I am going to reach out for more information at

link hidden, please login to view

Also, as per the help page for Disney+ : Supported formats for a given title can be found in the DETAILS section under each title.

Which means Disney released the LG app without support for 5.1 audio or 4K

And your model is a 2018 model, correct?  Newer than mine (2016).  

Link to comment
Share on other sites

20 hours ago, Hastor said:

It does show the formats in the LG. Just not a sound format. It shows tags for 4k and DolbyVision. Not one that indicates DD 2.0 which everything seems to be.

Even with Xbox supporting low latency DolbyVision, it doesn't support it for UHD Blu  Ray or any video apps I'm aware of, just a few games. My OLED 2016 only supports it up to 30fps, so 24fps content is fine.

My UHD Blu Ray player does DolbyVision fine as well, at 24hz. Games are always 60hz on consoles though, even if capped at 30fps, but that's rare today anyway.

 

Anyway yeah, hope they at least get DD 5.1 working in the app!

So that's interesting: on your model, it shows 4K, on my UH9500 it doesn't, only HD.  Disney+ help says: "Disney+ will detect the capabilities of your system and play the content if it is available in 4K Ultra HD or HDR."  Which is incorrect, obviously. 

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Similar Topics

    • By Siva Shankar reddy
      We are using WebOs library v1.2.4 and  we are using the service: com.webos.notification, and we are trying to use the "enable" method. it is returning below error.
      ERROR :
      {"returnValue": false, "errorCode": -1, "errorText": "Denied method call \"enable\" for category \"/\""}
      CODE SNIPPET:
      webOS.service.request( 'luna://com.webos.notification', {
            method: 'enable',
            onSuccess: function( inResponse ){
             //..
            },
            onFailure: function( inError ){
           //..
            }
          } )
       
       
    • By Nova1545
      I have a 55UH6150 LG Smart TV and was wonder if it was possible to update it to version WebOS 6. I have some apps I would like to install but sadly they are only avaible on the content store from WebOS 6+. Is it in anyway possible to update the SW for it?
      I know the page doesn't show WebOS 6 listed for it, but am curious if there is a way I can do it anyways
      Any information would be much appreciated
    • By Nitin Chopra
      Hi Team,
      After update of LG WebOS to 04.40.70, Amazon Prime Video app on my LG Smart TV stopped working. It started giving error :
      Internet Connectivity Problem
      There is an internet connection problem. Check the device's internet settings, data cables, or try to resetting your router. Also, turning your device off, and then back on might fix the problem. For further assistance, please contact Amazon customer service at www.amazon.com/videohelp
      The internet/wifi connection is fine and all the other apps are working without any issue on the LG smart TV.
      I have even tried uninstalling and reinstalling the Prime video app, but that didn't help.
      Has anyone faced this issue ? Is there a solution available for this issue.
      Thanks & Regards,
      Nitin
    • By News Reporter
      Apple TV App, Apple Music, AirPlay and HomeKit to Be Available in
      Over 100 Countries and Regions via webOS Hub

      SEOUL, Feb. 3, 2023 — LG Electronics (LG) has today announced the availability of the Apple TV app, Apple Music, AirPlay and HomeKit on its webOS Hub in over 100 countries and regions. Through this move, compatible TVs now offer an easier, more versatile smart TV experience thanks to a diverse selection of content and innovative features that help bring the ultimate in viewing convenience and pleasure to even more audiences worldwide.
      With the Apple TV app, Apple Music, AirPlay and HomeKit all coming to the webOS Hub ecosystem, LG is constantly refining and expanding its webOS smart TV platform while enhancing its accessibility so that more consumers can benefit from the most convenient user experience.
      By offering a greater range of customization options to smart TV manufacturers and giving more convenience and choice of content to customers, 10 times as many brands are now available on webOS Hub than in early 2021, with LG now working with 200 partners in total including Seiki, Eko, Stream System, Konka, Aiwa and Hyundai. Through these efforts, LG is now primely positioned to deliver on its promise of pioneering streamlined content viewing experiences for millions of people around the globe.
      Apple TV+ is the home of award-winning Apple Originals and is accessed via the webOS Hub Home Screen’s dedicated Apple TV app. In addition, users can subscribe to popular third-party streaming subscription services on the Apple TV app, as well as explore over 100,000 films and shows to buy or rent.
      Apple Music subscribers enjoy a vast, ad-free library comprised of over 100 million songs, 30,000 expertly-curated playlists, countless 4K music videos and the critically-acclaimed Apple Music Radio, which streams all the hits and classics from across all genres. Apple Music via webOS Hub is great for home parties too, as it comes with millions of songs with time-synced lyrics to make listening even more enjoyable. And it goes without saying that subscribers can instantly access their personal music library via webOS Hub.
      webOS Hub will also be compatible with AirPlay, so users can stream movies, music, games and photos to their smart TV right from their iPhone, iPad or Mac. What’s more, webOS Hub-powered TVs are also Apple Home-enabled, giving users control of their TV in the Apple Home app and Siri using Apple HomeKit technology.
      The Apple TV app and Apple Music are now available in over 100 countries, which is where owners of webOS-enabled TVs from 200 partner brands will benefit from a growing list of content and life-enriching features. The latest OLED TVs and UHD TVs powered by webOS Hub* support AirPlay and HomeKit, allowing more audiences to experience the enhanced usability and convenience these advanced TVs provide.
      # # #
      * AirPlay and HomeKit only available on OLED TVs and UHD TVs with webOS Hub 2.0

      link hidden, please login to view
    • By Filip_IT
      Hello
      I have login issue on a brand new LG TV 55UR640S0ZD there I  want to create content with content manager and create Groups with Group Manager 2.0.
      I´m trying to login to Dashboard with chrome and Internet Explorer browser which is connected to wlan with IP address:
      link hidden, please login to view  Here it says to Input Password and I have tested
      0000
      000000
      00000000
      1157
      admin
      Without success, what is the default password?  
      I have reset the TV from Hotell mode menu and ordinary Menu to factory default but does it exist any other way to reset TV?
      How can I get access to my TV?
      All help is appreciated
      BR. Filip


       
  • Similar Tagged Content

×
×
  • Create New...