Dolby Vision Appearing Green

[Nishanth Noble 1]

Hi!

I am having an LG UH850V TV that supports HDR 10 and Dolby Vision. However, while playing Dolby Vision movies, the screen appears green but the audio is clear.

How do I fix this.

[Juan Campos 0]

Actually this is happening to me as well.

[td47 35]

@Nishanth Noble 

It is possible that one of the "expert mode settings" is not correct for some media types being decoded. I did see mention of a bug in some sort of "lookup table" for this stuff, in another forum. Try temporarily turning off the "dynamic tone-mapping" in settings -> Picture -> Picture Mode Settings. Then see if the affected test videos are improved or not.

If no difference, try testing with other modes off or on as needed, BUT- DO REMEMBER your initial settings, so you can get it back to your normal settings for regular TV viewing. Take a photo of your settings on your phone or camera before starting changing anything.

Another thing you could look for is "Enhanced Format". Some Sony and other TV's have these below, so if you can find your settings for these, use the SECOND option, NOT the first one, for Dolby Vision to work properly.
• Enhanced format = [email protected] 4:4:4 HDR10
• Enhanced format (Dolby Vision) = [email protected] 4:4:4 HDR Dolby Vision

NOTE: if you DO find that (e.g. dynamic tone-mapping) is the culprit, then report it to your country LG Support site, as this forum is ONLY a peer-to-peer enthusiasts forum, and is NOT OWNED OR RUN BY LG. If users do that, then there is more chance of a fix from LG.

Edited December 10, 2020 by td47
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