anishjp

What version of WebOS do you have?

WebOS has issues playing Dolby Vision files encoded in MKV container. It can play DV files encoded in MP4 container without any issues.

Hi LG When playing a video file that is 3840 x 2160 (UHD) in OLED55CX (4K), there is a small black bar at the top and bottom. Is the TV supposed to upscale automatically to its 4k resolution which is 4096 x 2160? How do I upscale it without picture being cut of? Regards, Anish

Hi LG When playing a Dolby Vision file encoded in MKV container format, the image is green/purple in colour. A quick googling says, this occurs due the default media player in WebOS not able to decode Dolby Vision MKV container files properly. When will this be fixed? Regards, Anish