I have an LG65UR80006LJ and when I plug my portable hard drive in to one of the USB ports, it lights up and sometimes the thumbnail folder gets added by the TV (I can see it when I plug the drive back into my PC) and twice now it has operated as expected and it appears as a device on the media app.
But it has only worked correctly twice and now doesn't find the drive at all, despite me having reformatted it and only add one file to the root directory (the first page if this makes sense; not buried in sub folders.)
Before I box the TV back up and send it back, is there anything else I need/can do as my 12 year old Philips smart tv has no problems what so ever finding the drive and playing the media on it?
Thanks in advance for your help.
Lately I have a problem with my 40UH630V (OS Ver. 05.70.30). It takes too long for a hard drive or a USB stick to get it ready to play video files. That means that I have to plug in my hard drive or USB stick and wait for at least 4-5 minutes before I can play the video files, no matter what type/format they are. Sometimes I have to unplug and re-plug my drive so to read it.
Here I must point that both USB ports are clean with no dust or any corrosion, USB cables are new and fully functional and all hard drives and USB sticks are working perfectly on my 32LQ63806LC.
Also in some cases i get a message on TV for a format compatibility but I don't think this is the case, since if I wait 4-5 minutes (sometimes a bit more) then it reads them normally.
By Debojit Kundu
Hi I recently updated the software to 5.30 version, and after that I noticed a weird problem with video streaming, in general issue with internet bandwidth. Usually my b/w is ~35 mbps so that is sufficient for 4k streaming on youtube or netflix. The issue is after running for 10-15 mins if I pause the video or go backward the network speed is thrashing badly. For example when I check internet connection on netflix it shows ~30-35 mbps, but whne that problem occurs and I check the speed again I see the speed is dropped to <1mbps. Same with youtube, it can't load 4k videos anymore as the speed is ~1mbps. I can realize the problem as the thumbnails load very slow with scrolling. This problem does not get away unless I restart the TV or disconnect from wifi AP and connect back. The router always works fine I mean when I observe the problem on tv I can run videos on mobile seamlessly and see a speed of ~40 mbps on the same router. The router is kept next to the TV so I don't think it is some issue with wifi distance etc. I don't know what to do. I tried resetting but it removed all my app but it was actually not a so called "factory reset". So software version remained same. To rule out hardware problem I want to revert to previous version of the software but apparently I can't downgrade the software. Is there any other approach to load some previous version firmware?
My problem is that my Netflix app on my LG tv (OLED65B13LA) keeps selecting the leftmost button, it's impossible to scroll the cursor to the right to select another button. I tried resetting the tv to factory defaults - after installing Netflix again the issue is exactly the same.
I also tried disconnecting the tv from power for a few minutes. Plus I contacted Netflix, but they said I need to contact TV manufacturer before they log a possible bug in the app :/.
My Amazon Prime app works perfectly fine on the same tv.
Similar Tagged Content