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Alba

Moving from the Middle East to New Zealand

Question

Hello there,

I am struggling at the moment with our brand new smart tv which we took brand new and never opened with us when we shifted from Dubai to New Zealand.

I can't get to the content store to download netflix, I only see Premium with 4 options (amazon, al jazeera and 2 orhers). I tried changing the location on the settings but I can only chose from the Middle East and Africa and when I try I get no change whatsoever to the options on premium.

This is highly frustrating as we moved to a new house and were hoping to watch tv straight away, specially with kids. Any help would be truly appreciated.

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On 19/09/2017 at 11:27 AM, Alba said:

Hello there,

I am struggling at the moment with our brand new smart tv which we took brand new and never opened with us when we shifted from Dubai to New Zealand.

I can't get to the content store to download netflix, I only see Premium with 4 options (amazon, al jazeera and 2 orhers). I tried changing the location on the settings but I can only chose from the Middle East and Africa and when I try I get no change whatsoever to the options on premium.

This is highly frustrating as we moved to a new house and were hoping to watch tv straight away, specially with kids. Any help would be truly appreciated.

First thing people are going to want to know is the exact model of your television before anyone can offer their sage advice.

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