Quantcast
Jump to content
  • 0

Moving from the Middle East to New Zealand


Alba

Question

Hello there,

I am struggling at the moment with our brand new smart tv which we took brand new and never opened with us when we shifted from Dubai to New Zealand.

I can't get to the content store to download netflix, I only see Premium with 4 options (amazon, al jazeera and 2 orhers). I tried changing the location on the settings but I can only chose from the Middle East and Africa and when I try I get no change whatsoever to the options on premium.

This is highly frustrating as we moved to a new house and were hoping to watch tv straight away, specially with kids. Any help would be truly appreciated.

  • Like 1
Link to comment
Share on other sites

1 answer to this question

Recommended Posts

  • 0
On 19/09/2017 at 11:27 AM, Alba said:

Hello there,

I am struggling at the moment with our brand new smart tv which we took brand new and never opened with us when we shifted from Dubai to New Zealand.

I can't get to the content store to download netflix, I only see Premium with 4 options (amazon, al jazeera and 2 orhers). I tried changing the location on the settings but I can only chose from the Middle East and Africa and when I try I get no change whatsoever to the options on premium.

This is highly frustrating as we moved to a new house and were hoping to watch tv straight away, specially with kids. Any help would be truly appreciated.

First thing people are going to want to know is the exact model of your television before anyone can offer their sage advice.

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Answer this question...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Similar Topics

    • By Dr. Amin
      I purchased an LG 43up7550 television.
      My problem is with the Lg content store, whereas the Tv is connected to the internet and by the browser can be searched on the internet, the LG content store has a connection error and can not see any application on it and this error occurs when I try to open any factory installed the app on Tv. 
      I set DNS to google DNS server (8.8.8.8) but this problem still exists.
      please help me for solving this problem.
    • By TimtheToolMan
      We just purchased a new LG WebOS TV OLED 65" and running the setup through the app or the TV remote says it can't load the user agreement. This is blocking us from getting to streaming apps like Nexflix or any smart functions like Voice assistant.
      TV worked fine for a few days but voice assistant stopped working and after much effort LG tech said to  Reset to Initial Settings. Now we have mentioned no smart functions. TV is on ethernet and its browser functions on web fine. Tried running off neighbor's wifi with same results.
      Tried switching to different country, unplugging/hold power button for 20 seconds/wait one minute,  resetting TV multiple times, setting up remote again, ...
      Error message: Unable to Load User Agreements  A server error has occurred while downloading  the User Agreements. You must download and agree to the terms of the User Agreements to use this feature or application. Do you want to try to download them again… Unable to Load User Agreements  Sorry, but the User Agreements  can't be downloaded at this time…Please check your internet connection and try again later.    No change when trying over five days.
      Now there is no local company available to service TV. Maybe it's time to send it back and give LG TV a one star rating. I am willing to change motherboards but doubt if LG would go along with that.
      Anyone have any ideas.
       
    • By Nick Payne
      I can stream ABC content using either the iView app on our LG G1 65" OLED, or via the iView Android TV app that is installed on a Chromecast with Google TV that is plugged into one of the G1 HDMI ports. If I stream content using the app on the TV, every few minutes there's a momentary (fraction of a second) interruption to both sound and video. If I stream the same content using the app on the Chromecast, I get no such interruptions. Both TV and Chromecast are using wired Ethernet connections to the same switch, so I can't see that these interruptions are due to a network problem, or I'd see them on both devices. It would seem to be a problem with the app provided on the TV. Other streaming services that we access via apps on the TV (Netflix, Stan, Amazon Prime, etc) do not show the same problem.
    • By jkester
      Sling TV is my default app on my LG TV.   Everything  was working fine until today.  Now when I hit the HOME button on the remote, the TV correctly returns to the HOME page, but then immediately re-launches Sling TV before I have an opportunity to select a different app (for example, Netflix).   This cycle repeats itself every time I enter HOME while in the Sling TV app.  The only way I can return to HOME without Sling TV automatically relaunching is to manually select a different input (e.g., HDMI one or LIVE Team), and then enter HOME and it will correctly stay in HOME until another app is selected.  I've tried resetting the TV  and I've tried deleting/adding Sling TV.  I have the latest WebOS update.  This may have started after downloading a recent Sling TV app?  Not sure.  Any suggestions appreciated.
    • By Mark Johnston
      Anyone else having issues with Prime Video? Keep getting an error message. No code just that something is wrong. Works fine via my PS4 and iPhone but not on LG tv app.
       
      contacted Amazon and tried usually things but no joy. Been going on for two weeks
×
×
  • Create New...