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Subtitles not displaying
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By John Bizeray
I recently updated the firmware on my LG43UH610V. Now I constantly get "Wired Lan cable disconnected" / "Wired network is connected" messages even while watching a video file from my NAS. The TV is connected and using the network while getting these messages. It has always been on a fixed IP address on the LAN.
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By Lgrump
Is it just me or is the plex app just unusable on webos. When I try to select dvr items with the magic remote they just don’t play. I am not sure if this is a plex issue or an lg webos issue. Anyone know which it is?
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By Tomasz N
Hi. I own C9 for ~2 years and I've been using it wired to my network. Lately I've moved to a new place and I'm unable to connect it to my home network using Ethernet cable.
In short: TV doesn't get IP from dhcpd. When I provide IP manually it won't connect also (but is listed on UniFi Cloud Key device list with that IP. Seems like Ethernet interface is not brought up by TV).
DHCPD is run on the router which is a pfSense device. When I connect TV over Wifi - it successfully obtains IP from the very same DHCP server.
I've looked into dhcpd logs on the pfSense and when TV is connected via Ethernet cable, it casts DHCPDDISCOVER, gets DHCPOFFER from the server, but then never casts DHCPREQUEST to get DHCPPACK. So I see DHCPDISCOVER & DHCPOFFER loop in the logs.
I've been suspecting there is another dhcp server in my network that LG TV is sending DHCPREQUEST to, but this is highly unlikely and I've enabled dhcpd guarding on the switch just to be sure.
In terms of hardware, comparing to my previous apartment I have a new switch here (Unifi) and new in-wall cabling (Cat 6a). I doubt switch and cables makes a difference here. TV firmware is the latest. Connection is OK (I've checked it with a network tester). Network port is OK, standard LAN VLAN. I've doublechecked everything and running out of ideas.
Any ideas / tips how to diagnoze and solve this issue?
I'd really like to have it wired instead of wirelessly connected.
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By Richard Marchlewski
My LG G2 bought last November has now started to turn off every 10-15 minutes when gaming on my PS5 which is directly connected. It also from time to time identifies the PS5 as a different device (Shield TV). Any suggestions on how to fix would be welcome.
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By Jeffrey Rapp
I recently purchased an LG OLED48C2AUA. Frankly, I'm not pleased. The biggest problem is searching for programs, particularly across apps. For example, if I'm in Netflix, and search for a program that happens to be in Prime Video, using voice control (Alexa or LG) or the speak button on the remote, I usually get random UTube trailers or other suggestions, or no suggestions at all. It seems I have to know in advance what streaming app it's on, and even that doesn't work all the time. Before purchasing this TV, I used to be able to immediately find the program using the voice control on my Xfinity remote, or the Roku remote (if the program was on a streaming service) and my "unsmart" Sharp TV, with the input set to either cable box or Roku, as appropriate.
I don't want to have to know in advance what app the program is streaming on to find it. I want to be able to simply say "Alexa, show me "Boardwalk Empire", no matter what program or app the TV is currently tuned to. I want the complete list of possibilities to choose from, particularly since some may be free, depending on my subscriptions. Is this possible?
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Question
mpholic
I just purchased a LG 55UH6090 4k web OS 3 television. I connect to my Plex media server via wifi network and using what I believe to be Smartshare everything appears ok. All my video folders show up properly. All the video files inside these folders show up normally and the video plays with no problem. Unfortunately the subtitles do not display. It detects the subtitle track since the sub icon is not grayed out. I've toggled the icon on and off multipke times and subtitkes do not appear. Playing the same video file via USB connection produces the same result. Video and audio but no subtitles. The video is a .mkv file with embedded subtitles. This same file plays 100% correctly through my Samsung smart tv, Samsung bluray player and my WDTV live hub. It plays properly via USB and wifi from Plex media server. Only device which has a problem is my webOS 3 tv from lg. Any ideas? Thanks
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mpholic
There is no real solution unless LG chooses to fix the problem. In the meantime you'll need to use SRT subtitles and if you have multiple tracks make sure the SRT file is ordered before the other subt
mpholic
I just purchased a LG 55UH6090 4k web OS 3 television. I connect to my Plex media server via wifi network and using what I believe to be Smartshare everything appears ok. All my video folders show up
drmail
Same issue here.. I don't see subtitles from .mkv files on my tv 65UH8507. Please post a fix !
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