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About CJW

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  1. For me it was because Samsung don’t have Freeview Play but LG did - except it doesn’t work and the EPG is very vey slow
  2. Yes I feel the same. My problem is with freeview play which was specifically why I chose LG over Samsung but it just doesn’t work and the EPG is so slow to load and scroll I can’t believe they would think it was ok. Also had to take it back to factory settings twice as it was playing up. Biggest load of crap ever and one expensive mistake. Got someone from the retailer coming to look at it after lockdown and have said they will replace if faulty and hopefully if it is then they will agree to swap it with a Samsung.
  3. Afraid I had no other ideas from anyone and this reset idea came from All4 as a last resort to solve it. Won’t be happy if this is a regular thing though.
  4. Update. Did a factory reset and started from scratch. Everything now works fine except the very slow EPG which I think is normal for this TV. Wondering if the LG software update that I installed last week was the culprit. Think I’ll give it a miss - if it ain’t broke, don’t fix it!
  5. I’m also having problems with My5 not loading. Also if I try to scroll back days in the EPG it won’t go back. I have a 24 inch LG TV in the bedroom and this works fine on all apps so it seems to point to the TV. The other issue I have with both LG TVs is the extreme lag when opening or scrolling through the EPG. Really regretting my decision to go to LG after years with Samsung. Both TVs were bought in January. Will be ringing retailer tomorrow for help.
  6. Had a bit of problem with ALL4 catchup app not loading or buffering when it does load but the last couple of days or so it won't load at all and I get the message: Well this is embarrassing. Somthing's not working, please try again in a few minutes. ALL4-T006 All the other catchup apps work fine. I think the problem is probably with channel 4 as it buffers a bit on my laptop too through the web browser but wondering if anyone else has had the problem and managed to resolve it. Thanks
  7. Just bought an LG 55SM9010PLA as I was told by various people it was a great TV. The picture may be good but I find the programme guide absolutely useless taking a couple of seconds to load and when using page down or up I get a blank page for a couple of seconds. My old Samsung was instant so what's with this awful lag. It's nothing to do with the internet connection as it's just the same if I disconnect the internet, They've put plenty of useless things in like the annoying red pointer on the magic remote but can't get the basic stuff right - it's like going back in time, even before my anci

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