Quantcast
Jump to content

Follow along to stay updated on LG's latest launches!
  • 0

ABC iView app has repeated momentary interruptions when streaming

Nick Payne

Asked by Nick Payne,

 Share

Question

Nick Payne Apprentice

Nick Payne

Posted
Posted

I can stream ABC content using either the iView app on our LG G1 65" OLED, or via the iView Android TV app that is installed on a Chromecast with Google TV that is plugged into one of the G1 HDMI ports. If I stream content using the app on the TV, every few minutes there's a momentary (fraction of a second) interruption to both sound and video. If I stream the same content using the app on the Chromecast, I get no such interruptions. Both TV and Chromecast are using wired Ethernet connections to the same switch, so I can't see that these interruptions are due to a network problem, or I'd see them on both devices. It would seem to be a problem with the app provided on the TV. Other streaming services that we access via apps on the TV (Netflix, Stan, Amazon Prime, etc) do not show the same problem.

  • Like 1

35 answers to this question

Recommended Posts

  • 0
Noel Walker Explorer

Noel Walker

Posted
Posted
On 1/12/2022 at 7:56 PM, Nick Payne said:

I can stream ABC content using either the iView app on our LG G1 65" OLED, or via the iView Android TV app that is installed on a Chromecast with Google TV that is plugged into one of the G1 HDMI ports. If I stream content using the app on the TV, every few minutes there's a momentary (fraction of a second) interruption to both sound and video. If I stream the same content using the app on the Chromecast, I get no such interruptions. Both TV and Chromecast are using wired Ethernet connections to the same switch, so I can't see that these interruptions are due to a network problem, or I'd see them on both devices. It would seem to be a problem with the app provided on the TV. Other streaming services that we access via apps on the TV (Netflix, Stan, Amazon Prime, etc) do not show the same problem.

Yes. I've noticed this also...

  • 0
Emanuel Raniolo Rookie

Emanuel Raniolo

Posted
Posted
On 1/12/2022 at 8:26 PM, Nick Payne said:

I can stream ABC content using either the iView app on our LG G1 65" OLED, or via the iView Android TV app that is installed on a Chromecast with Google TV that is plugged into one of the G1 HDMI ports. If I stream content using the app on the TV, every few minutes there's a momentary (fraction of a second) interruption to both sound and video. If I stream the same content using the app on the Chromecast, I get no such interruptions. Both TV and Chromecast are using wired Ethernet connections to the same switch, so I can't see that these interruptions are due to a network problem, or I'd see them on both devices. It would seem to be a problem with the app provided on the TV. Other streaming services that we access via apps on the TV (Netflix, Stan, Amazon Prime, etc) do not show the same problem.

Yes I have this problem too, although I do not get picture breakup, just the momentary sound interruption. I timed this not long ago and it was regularly at 60 second intervals. I emailed both ABC Audience Support and the LG content store. Both told me to uninstall and then re-install the ABC iView app. The ABC went further and requested that I also turn the modem and TV off at the wall for a few minutes, switch back on again (to reboot both) and complete a factory reset of the TV, then relaunch the app. I did everything other than factory reset the TV, as it is not a trivial exercise to re enter changes made to the default TV and  program settings. Needless to say that this did not fix the problem.

Interestingly I also noted that the currently installed version of ABC iView on my LG E8 is 4.8.3 and that the LG content store on the TV indicates that 5.4.0 is the latest version available. However when I uninstall and re-install the App, it is  version 4.8.3 that downloads and installs once again. Consequently I can never get the latest version, as there may be a good possibility that our momentary sound issue interruption problem may not be manifest in 5.4.0. I have asked LG why this is the case and I have had no reply. I also know that my son has an older LG TV than mine and his has correctly updated to the new version 5.4.0. So what gives?

I would be interested to know if others have experienced the same inability to update to the latest version issue as me. It would appear that there is a bug on two fronts that LG (in conjunction with the ABC) needs to acknowledge and address promptly.

  • 0
Noel Walker Explorer

Noel Walker

Posted
Posted
14 minutes ago, Emanuel Raniolo said:

Interestingly I also noted that the currently installed version of ABC iView on my LG E8 is 4.8.3 and that the LG content store on the TV indicates that 5.4.0 is the latest version available

My iView app updated to 5.4.0 on (15/3/21) my TV is the LG OLED65C8PTA. 

I also mostly get sound breakup occuring, although I have seen the screen blink on the odd occasion.

  • 0
Emanuel Raniolo Rookie

Emanuel Raniolo

Posted
Posted
1 hour ago, Noel Walker said:

My iView app updated to 5.4.0 on (15/3/21) my TV is the LG OLED65C8PTA. 

I also mostly get sound breakup occuring, although I have seen the screen blink on the odd occasion.

Thanks Noel for your reply.

I see that same information as you in the LG content store when I search and select to view the particulars about the ABCiView app. It clearly says version 5.4.0 updated 15/3/21.

Unless I am interpreting this incorrectly, that refers to the latest app version available in the store. However if you open the installed App and log in normally, once in the "Home" screen go to the right hand side menu and select "My Account" (this is your user profile picture icon). On the "My Account" page at the bottom, mine clearly says Web Version 4.8.3, Config-LGWEBOS4. I take that to be the web version of ABCiView installed on the TV. This cannot be referring to the webOS TV version installed as this is 4.4.0-9 (goldilocks-gorce) as found in the "about this TV" menu in settings/general.

Could you check to see what your ABC iView App "My Account" web version is showing?

For the record I am on the latest TV Software version 05.40.09

  • 0
Noel Walker Explorer

Noel Walker

Posted
Posted
9 minutes ago, Emanuel Raniolo said:

Web Version 4.8.3, Config-LGWEBOS4

Mine says the same thing on the "My Account" page.  4.8.3.     My TV about version is also 5.40.09

The only thing I can think is the Web version may not be the same as the App version. IE, The current app 5.4.0 may be based on some old web version of the app 4.8.3. 

  • 0
Emanuel Raniolo Rookie

Emanuel Raniolo

Posted
Posted
37 minutes ago, Noel Walker said:

Mine says the same thing on the "My Account" page.  4.8.3.     My TV about version is also 5.40.09

The only thing I can think is the Web version may not be the same as the App version. IE, The current app 5.4.0 may be based on some old web version of the app 4.8.3. 

Thank you. We can only speculate. I feel that something is not right however.

I will check my Son's TV as I think that I remember that 5.4.0 was also shown on the ABC iView App My Account page after his update.

I will report back when I am able.

  • 0
Emanuel Raniolo Rookie

Emanuel Raniolo

Posted
Posted

 

On 1/17/2022 at 3:18 PM, Noel Walker said:

Mine says the same thing on the "My Account" page.  4.8.3.     My TV about version is also 5.40.09

The only thing I can think is the Web version may not be the same as the App version. IE, The current app 5.4.0 may be based on some old web version of the app 4.8.3. 

On 1/17/2022 at 4:03 PM, Emanuel Raniolo said:

Thank you. We can only speculate. I feel that something is not right however.

I will check my Son's TV as I think that I remember that 5.4.0 was also shown on the ABC iView App My Account page after his update.

I will report back when I am able.

Yes you are correct Noel, the Web versions displayed in My Account and for the App itself are unrelated.

My son's My Account displays 4.9.0. Incidentally mine has now changed from 4.8.3 to 4.9.0 as well.

I did contact the LG Content store to follow up on their advice to uninstall then re-install the App to tell them that it did not remedy the problem.

They have since replied and now want me to perform  a TV factory reset. I guess this is generic advice and part of the routine process needed in the investigation. However at this point, I don't believe that they have taken the issue seriously. I have also made them aware of this discussion on this LG Web OS user forum.

I am not prepared to do a TV Factory reset however, as I would have to start from scratch after the reset and it would be as if I took the TV home for the first time.

For me the pain is bigger than the remote probability of gain, so I will put up with the momentary sound interruption which affects the ABC iView App only.

Would be interested of course if someone else followed through with their advice, and also interested to see whether a new App version in future my resolve the issue as well.

 

  • 0
JasonM Newbie

JasonM

Posted
Posted
On 1/12/2022 at 8:56 PM, Nick Payne said:

I can stream ABC content using either the iView app on our LG G1 65"

link hidden, please login to view
, or via the iView Android TV app that is installed on a Chromecast with Google TV that is plugged into one of the G1 HDMI ports. If I stream content using the app on the TV, every few minutes there's a momentary (fraction of a second) interruption to both sound and video. If I stream the same content using the app on the Chromecast, I get no such interruptions. Both TV and Chromecast are using wired Ethernet connections to the same switch, so I can't see that these interruptions are due to a network problem, or I'd see them on both devices. It would seem to be a problem with the app provided on the TV. Other streaming services that we access via apps on the TV (Netflix, Stan, Prime, etc) do not show the same problem.

 

  • 0
Emanuel Raniolo Rookie

Emanuel Raniolo

Posted
Posted

I would like to report that the problem of repeated momentary interruptions whilst streaming has been resolved on my LG OLED E8 TV.

I watched ABC iView last week and again last night and there are no more problems with sound (sound was the only issue for me as there was no picture interruption).

There was no intervention on my part and I would suggest that either the ABC or LG have fixed the issue.

The ABC iView app version installed from the Content store remains at 5.4.0, however the Web version as listed in the APP is now 4.12.0, an update from 4.9.0 in February.

There has also been a TV software update since this discussion was started in January. LG OS 05.40.26 is now the current version, however this version has been in place since late January and did not impact on the problem also experienced with the previous version 05.40.09.

So all in all a pleasant if not mysterious surprise.

  • 0
Noel Walker Explorer

Noel Walker

Posted
Posted
8 minutes ago, Emanuel Raniolo said:

Web version as listed in the APP is now 4.12.0, an update from 4.9.0 in February

Yes, I can confirm the above. iView appears to be stutter free...

  • 0
Nick Payne Apprentice

Nick Payne

Posted
  • Author
Posted

On our set (G1 OLED) it still stutters. I started watching Van Der Valk with the iView app on the TV last night, but after the first couple of stutters switched to iView on my Chromecast, where I don't get the stutter. There was no notification either when powering on the TV or starting the iView app that an update was available.

  • 0
Emanuel Raniolo Rookie

Emanuel Raniolo

Posted
Posted
8 hours ago, Nick Payne said:

On our set (G1 OLED) it still stutters. I started watching Van Der Valk with the iView app on the TV last night, but after the first couple of stutters switched to iView on my Chromecast, where I don't get the stutter. There was no notification either when powering on the TV or starting the iView app that an update was available.

Sorry to hear Nick. There was no notification on my TV either. I can only assume that the within App web TV version updates in the background without giving notification. It is only if there is an updated app version in the LG Content store that a notification will be provided. As our TV models are not the same, I would hope that a similar fix may roll out to you in due course. 

  • 0
Joanne A Newbie

Joanne A

Posted
Posted

I'm also having issues wth playback stuttering and various error codes - codes this far 1003, 6007, 3916. This has been happening for approximately 10 days; no issues previously 

Rebooted modem,  which temporarily works but then problem re-presents.  Re-linked TV to app with no success on eliminating errors. 

 

  • 0
Karin A Newbie

Karin A

Posted
Posted
On 1/12/2022 at 8:56 PM, Nick Payne said:

I can stream ABC content using either the iView app on our LG G1 65" OLED, or via the iView Android TV app that is installed on a Chromecast with Google TV that is plugged into one of the G1 HDMI ports. If I stream content using the app on the TV, every few minutes there's a momentary (fraction of a second) interruption to both sound and video. If I stream the same content using the app on the Chromecast, I get no such interruptions. Both TV and Chromecast are using wired Ethernet connections to the same switch, so I can't see that these interruptions are due to a network problem, or I'd see them on both devices. It would seem to be a problem with the app provided on the TV. Other streaming services that we access via apps on the TV (Netflix, Stan, Amazon Prime, etc) do not show the same problem.

Seems it’s my turn to have this problem except the sound drops out and the picture freezes for a fraction of a second very frequently - like once every 10 seconds!  My tv is LG NANO86TNA and the ABC iView app is version 5.4.0, updated 15/3/21.  I just tried deleting the app and reinstalling it and there is no change.  I can watch the iView app on my iPad without any issues, and I can cast from the iPad to the tv as well.  This is an annoying workaround to have to use.  It’s been a while since everyone posted here so I hope there is a solution that I just haven’t found yet.  Anyone else experiencing this problem now?

  • 0
Emanuel Raniolo Rookie

Emanuel Raniolo

Posted
Posted
On 8/7/2022 at 11:38 PM, Karin A said:

Seems it’s my turn to have this problem except the sound drops out and the picture freezes for a fraction of a second very frequently - like once every 10 seconds!  My tv is LG NANO86TNA and the ABC iView app is version 5.4.0, updated 15/3/21.  I just tried deleting the app and reinstalling it and there is no change.  I can watch the iView app on my iPad without any issues, and I can cast from the iPad to the tv as well.  This is an annoying workaround to have to use.  It’s been a while since everyone posted here so I hope there is a solution that I just haven’t found yet.  Anyone else experiencing this problem now?

Hello Karin. Sorry to hear that you are experiencing this problem. In April I posted that my similar issue had spontaneously resolved. Unfortunately about 2 weeks ago the sound drop out started up again. Until that time the ABC iView up had been performing faultlessly. I am hoping that just as the first time, this will again resolve in due course.  The ABC and LG provide no joy with their standard and generic responses. You may be asked to return your TV to the default factory settings and then relaunch the App. I did not go down that path, but you may try. The App also has not been updated for quite some time. Good luck and I hope that you have some success in resolving this matter.

  • 0
Karin A Newbie

Karin A

Posted
Posted
On 8/9/2022 at 8:32 AM, Emanuel Raniolo said:

Hello Karin. Sorry to hear that you are experiencing this problem. In April I posted that my similar issue had spontaneously resolved. Unfortunately about 2 weeks ago the sound drop out started up again. Until that time the ABC iView up had been performing faultlessly. I am hoping that just as the first time, this will again resolve in due course.  The ABC and LG provide no joy with their standard and generic responses. You may be asked to return your TV to the default factory settings and then relaunch the App. I did not go down that path, but you may try. The App also has not been updated for quite some time. Good luck and I hope that you have some success in resolving this matter.

Thanks for your response, Emanuel, and I’m sorry the bug has returned for you too!  For me it occurs every 10 seconds exactly and in the same place each time (like right on the punchline of a joke, grrr) and it is the only app that does anything remotely like this.  I looked at what I would need to do after a reset of the tv and it would mess up too many other apps for me to consider doing that.  I’m going to start nagging the ABC as the fault seems to be entirely within their app.  Hopefully there’s a ton of other people doing the same and just not posting in forums that I could find.  And I’ll work out how to use my PVR again, I’ve been relying on iView for catch-up tv for years now.  Good luck with your relapsing issue too, fingers crossed for some good news soon!

  • 0
chekarino Newbie

chekarino

Posted
Posted

Hi! Also having this very annoying issue. Kids are having a hard time trying to watch Bluey. I tried deleted and reinstalling the app and it didn’t work. Hoping it’ll just solve itself but it’s pretty poor to begin with. 

  • 0
Peter05 Newbie

Peter05

Posted
Posted

I'm also experiencing momentary interruptions in iView that occur every 10 seconds.  I don't have problems with any other app.  My TV is an LG 43 Inch UN73 Series 4K UHD Smart LED TV 43UN7300PTC.

As suggested by LG Support I connected the TV to my mobile phone rather than my home NBN but still the problem persisted.  I then did a factory reset of the TV but this did NOT resolve the issue.  So I guess it's an issue with the iView app rather than the TV.

I found it so annoying that in desperation I bought an Apple TV 4K box.  And now iView works fine.  It's a costly workaround ($240) but at least iView now works.

  • 0
Karin A Newbie

Karin A

Posted
Posted
16 hours ago, Peter05 said:

I'm also experiencing momentary interruptions in iView that occur every 10 seconds.  I don't have problems with any other app.  My TV is an LG 43 Inch UN73 Series 4K UHD Smart LED TV 43UN7300PTC.

As suggested by LG Support I connected the TV to my mobile phone rather than my home NBN but still the problem persisted.  I then did a factory reset of the TV but this did NOT resolve the issue.  So I guess it's an issue with the iView app rather than the TV.

I found it so annoying that in desperation I bought an Apple TV 4K box.  And now iView works fine.  It's a costly workaround ($240) but at least iView now works.

Hi Peter, that’s interesting that connecting via your phone didn’t help - it really points to the tv version of the app itself being the problem.

I sent iView support the whole saga via email and they said they’ve passed it on to their product team, and got the feeling that was my reply, that they weren’t intending to contact me again about this.  My email did generate a ticket number on their system - so I’m happy to generate another one every week or so until it’s fixed.  Don’t know if they’re already being swamped, I figure the more people with LG tvs ruling out the LG side as being the cause the quicker we might get there!

I don’t really need another excuse to buy an Apple TV box, resisted well up to now and it’s going to be more tempting if this drags on!  Great to know that it works though, thanks for the info.

  • 0
Noel Walker Explorer

Noel Walker

Posted
Posted
On 8/17/2022 at 1:12 PM, Karin A said:

it really points to the tv version of the app itself being the problem.

I am not having any problems with iView any more the version within the iView app on my TV is 6.1.4

 

  • 0
ChrisW Newbie

ChrisW

Posted
Posted
15 hours ago, Noel Walker said:

I am not having any problems with iView any more the version within the iView app on my TV is 6.1.4

 

I have that version, but I’m still having the issue, to the point I can’t watch through the tv iView app. Instead I use iView on my iPad and AirPlay that to the tv - no interruptions. 
 

  • 0
Jan Porter Newbie

Jan Porter

Posted
Posted

I too am having stuttering trying to watch iView. If I open iView on my iPad and cast to the TV there is no stuttering. This proves the point that it is a app on the TV that is at fault. Anyone else tried this?

  • 0
Nigel Tocher Newbie

Nigel Tocher

Posted
Posted

Yeah, my TV (Model No. 43UN7300PTC; webOS 5.4.1-9) is suffering the same issue. Annoying and disappointing

My iView version is 5.4.0 (last updated in March). There's no new update available.

I too am Screen Mirroring from my iphone to circumvent the stutter issue.

 

  • 0
KatyJane Newbie

KatyJane

Posted
Posted

I too am having this problem.  It only began a couple of weeks ago but, as far as I'm concerned, renders iView unusable.  I also tried the iView app reinstall.  My TV also indicates the firmware is up to date.  I'm trying the hard reboot now but don't hold out much hope as, as already mentioned by someone, we've all had experience of these generic troubleshooting protocols that basically shift blame, effort and time-suck from provider to customer, and fail to solve anything.  I too have no intention of doing a factory reset, as no other app is now or has ever caused this issue except for once, through a speed-limited service on a low-RAM receiver. 

Although there cannot possibly now be a low-bandwidth issue through my current FTTP service, this coincidence does make me wonder if ABC is transmitting a non-variable high-resolution signal that surpasses the TV's reception capability.  Sorry, idk the proper technical language.  The point is it's horrible and we can't access our taxpayer-funded service because of it.  Auntie ABC, you need to fix this.  And so does LG.  Thanks.  

  • 0
Karin A Newbie

Karin A

Posted
Posted
On 8/28/2022 at 9:59 AM, Noel Walker said:

Found this dated 26-AUG-2022. Looks like they are aware of the situation and working on same...

link hidden, please login to view

Thanks, Noel, I’m glad they appear to be working on it now.  Fingers crossed they can find the culprit!  I assume there will just be a welcome firmware update when they fix it.  I have resurrected my old PVR so I can at least pause and rewind live tv for some shows and not tie up my iPad for screen casting.  Not ideal though, I lose the subtitles which I rely on more than I thought I did!

  • 0
Karin A Newbie

Karin A

Posted
Posted

Well, the problem seems to be fixed for me!  I really hope it’s not just me and the glitch is gone for everyone now.  I couldn’t tell if the app updated itself (have it set for automatic updates) and the LG Content Store still shows the same version no. 5.4.0 and updated 15/3/21.  But in the iView app itself it now states it is Version 6.2.0 (was 6.1.4) and Config LGWEBOSHLSJS (was LGWEBOSDEFAULT).

All I did was try the app again and it behaved perfectly, then checked for the update info.  I am so very glad I didn’t do a factory reset of the tv like they kept suggesting!  Fingers crossed there is good news for everyone else here too.

  • 0
Emanuel Raniolo Rookie

Emanuel Raniolo

Posted
Posted
16 hours ago, Karin A said:

Well, the problem seems to be fixed for me!  I really hope it’s not just me and the glitch is gone for everyone now.  I couldn’t tell if the app updated itself (have it set for automatic updates) and the LG Content Store still shows the same version no. 5.4.0 and updated 15/3/21.  But in the iView app itself it now states it is Version 6.2.0 (was 6.1.4) and Config LGWEBOSHLSJS (was LGWEBOSDEFAULT).

All I did was try the app again and it behaved perfectly, then checked for the update info.  I am so very glad I didn’t do a factory reset of the tv like they kept suggesting!  Fingers crossed there is good news for everyone else here too.

I can also confirm that the issue is (again) fixed for me with the new credentials internal Version 6.2.0 and Config LGWEBOSHLSJS.

Let us pray that this fix lasts a little longer than it did last time. 

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Unfortunately, your content contains terms that we do not allow. Please edit your content to remove the highlighted words below.
Answer this question...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

×
 Share
Go to question listing

  • Popular Now

  • Similar Topics

    • rems1989
      Trouble with Moonlight app streaming to LG webOS : worked 6 months but now connection unstable & black screen
      By rems1989
      Hi everyone,

      I’m running into a very inconsistent issue when streaming my Windows 11 PC with apollo (fork of Sunshine) to my LG C4 TV using Moonlight (webOS).
      The setup worked perfectly for about 6 months at 2K / 90 FPS with high bitrate.
      Around 2–3 weeks ago, the issue started without any clear change on the PC side (possibly after a webOS update).

      Symptoms:
      •    Moonlight on the TV shows “connection unstable” with a black screen
      •    Behavior is inconsistent and unpredictable :
      Sometimes nothing works at all with black screen Sometimes 2K / high bitrate work or not yesterday 2K didn't work but lowest resolution (1280x..) worked •    Streaming to my phone works fine, so the host PC and network seem OK

      What I’ve tried:
      •    Clean reinstall of Moonlight on the TV and Apollo/Sunshine on the PC
      •    H.264 only (no HEVC, no AV1, HDR off for testing)
      •    All bitrate / FPS / resolution combinations
      •    Ethernet and Wi-Fi
      •    Different Windows display modes
      •    Virtual display disabled
      Setup:
      •    Host PC: Windows 11, NVIDIA GPU (RTX 3070)
      •    Apollo installed on PC
      •    LG C4 TV, webOS 10.2.2, sideloaded Moonlight client (1.6.36)
      •    PC and TV tested on both Ethernet and Wi-Fi (2 gbps internet speed on my computer)
      •    Streaming to other clients (android phone) seems to work reliably

      Feel free to ask me any information needed
      Thanks for your help
    • News Reporter
      LG Radio+ Powers up With Stingray Music for a Seamless and Enriched Audio Streaming Experience
      By News Reporter
      Company’s Free Audio Streaming Service Adds Hundreds of Music Channels, Curated
      Playlists and Upgraded UI to Enrich and Simplify the Listening Experience

      SEOUL, Oct. 21, 2025 — LG Electronics (LG) has partnered with Stingray Music to upgrade its free ad-supported audio streaming service, LG Radio+. Available on LG Smart TVs running webOS 6.0 and above in the U.S., UK, France, Germany, Italy, Spain and Korea, LG Radio+ will provide over 200 music channels and hundreds of thousands of songs to suit diverse listeners’ tastes. Accessible via the LG Content Store, Apps and Music Portal pages on webOS, the app features a new intuitive UI that makes discovering music, podcasts and radio shows effortless.
      Stingray Music offers an extensive library of songs curated by music experts worldwide, helping listeners find the ideal tracks for different moods and settings. LG Radio+ users can now access a variety of music channels, covering a wide range of genres and featuring local artists.
      Many of Stingray Music’s channels are curated for regional audiences, offering music that resonates with local tastes, trends and culture. In the U.S., listeners can explore a diverse musical landscape, from the latest chart-toppers on Today’s Pop and timeless Greatest Hits, to the heartland sounds of Country Classics and the eclectic blend of the Americana Road Trip channel. In the UK, listeners can tune into Greatest Hits UK, Love Songs UK and Kids Hits UK, delivering chart-topping anthems, romantic favorites and family-friendly songs all in one place. In Germany, channels such as Today’s Pop Germany, Schlager and Kuschelsongs blend contemporary pop with traditional genres and cultural diversity. Additionally, with K-pop taking the world by storm, channels like K-Pop Summer Hits, Korean Ballads, Idols and Hot 100 Korea deliver everything from trending idol groups and chart favorites to seasonal favorites and timeless ballads.
      To keep listeners in tune with the latest trends, hit music channels such as Today’s K-pop are updated every week. And for fans who can’t wait to hear their favorite artist’s latest track, every major release is added on the day of its official debut.
      “LG’s Radio+ is setting a new bar for engaging customer experiences, and we at Stingray are thrilled to expand our collaboration as their music partner for this exciting new offering,” said Jim Riley, President of Stingray Music USA. “Music is the universal language, and the string that binds us across borders and generations. LG’s Radio+ service is set to become another bond for every LG customer, wherever they may be.”
      “LG is committed to continuously enhancing the LG Radio+ experience,” said Chris Jo, head of the webOS Platform Business Center at the LG Media Entertainment Solution Company. “Our new partnership with industry leader Stingray will bring LG TV owners a wealth of free content, empowering them to enjoy all the content they love at their convenience.
      LG Smart TV owners can elevate their LG Radio+ experience even further with either AI Sound Pro or Clear Voice Pro. AI Sound Pro uses deep learning algorithms to automatically optimize audio for different genres and listening environments, enriching the immersion of the music being played. Clear Voice Pro enhances the clarity of human voices, ensuring that speech in news, podcasts or talk shows, remains crisp for a more comfortable listening experience.
      Designed for seamless listening and easy exploration, the latest LG Radio+ interface brings podcasts, live radio programs and music channels together in one intuitive platform. The refined design helps users navigate content, tune into live broadcasts, enjoy curated playlists and explore podcasts with ease. A dedicated Favorites page gives users instant access to their preferred channels while making it easier to discover personalized content.
      For greater ease of use, the new side menu grants quick access to the Home, Music, On-Air and Podcasts pages, each marked with a unique, clear icon. Furthermore, a simplified layout and intuitive structure let users move between sections easily for a more seamless listening experience.
      # # #

      link hidden, please login to view
    • News Reporter
      LG Brings Premium Streaming to New Kia Models in Europe With webOS Automotive Content Platform
      By News Reporter
      Proven In-Car Entertainment Solution Delivers Immersive Media Experiences and
      Transforms New Kia Models Into “Living Spaces on Wheels”

      SEOUL, July 16, 2025 — LG Electronics (LG), a leading innovator in mobility technology, announced that its webOS-based Automotive Content Platform (ACP) will power in-car streaming for Kia Corporation’s new European models. Debuting on the recently introduced EV3, the platform will also be extended to the upcoming EV4, EV5 and New Sportage. This marks an expansion of LG’s innovative in-car experience to the European market, following successful deployments in Korea.
      LG’s ACP runs on the powerful and versatile webOS platform, which already powers over 240 million LG Smart TVs worldwide. Building on the TV platform’s proven reliability and intuitive user experience, the automotive-optimized webOS offers drivers and passengers instant access to a wide array of content and services, tailored specifically for the in-car environment.
      As a core component of “LG AlphaWare,” the company’s comprehensive software-defined vehicle (SDV) solution suite, the ACP redefines the car as a true “living space on wheels.” The platform allows passengers to stream their favorite content directly on the vehicle’s infotainment display,* delivering an experience comparable to that of a smartphone or smart TV – while adhering to driving safety regulations.
      Kia’s European model lineup will offer a diverse in-car entertainment experience, featuring popular content from platforms including Netflix, Disney+, YouTube, LG Channels, Baby Shark World for Kids, Stingray Karaoke, Play.Works, Haystack News and Vasari. Later this year, the content library will expand to include Rakuten TV, Napster and German OTT service Joyn. Available only when parked, these video streaming services let occupants turn the car into a private cinema – further enhancing the in-car media ecosystem.
      “By bringing the webOS Automotive Content Platform to Kia’s European model lineup, we are making it easy for people to enjoy their favorite content wherever they go,” said Eun Seok-hyun, president of the LG Vehicle Solution Company. “LG remains committed to enhancing partnerships and expanding our content ecosystem to deliver premium in-vehicle entertainment and next-level connectivity.”
      # # #
      * An automotive data plan is required to access streaming services. Access to certain apps may require a separate subscription.
       

      link hidden, please login to view
    • News Reporter
      LG Streaming Week Returns with Compelling Deals and Endless Content to Enjoy at Home
      By News Reporter
      Over 70 Partners Across 42 Countries Offer Free and Discounted Subscriptions for the
      Ultimate Home Entertainment Experience Powered By webOS

      SEOUL, May 15, 2025 — Following the success of last year’s LG Streaming Week, LG Electronics (LG) is bringing the campaign back with even more to offer. Running from May 19 to June 30, LG Smart TV owners in 42 countries across Europe, the Middle East, Africa and Asia can access a wide range of free and discounted streaming content through partnerships with major content providers.
      Eligible devices include LG TVs above UHD released after 2019 (running webOS 4.5 and above), the LG StanbyME or StanbyME Go, as well as UHD and WQHD Smart Monitors. Users can enjoy exclusive deals on the LG Streaming Week app, accessible from the Home Screen, Content Store or Apps.
      With the LG webOS Smart TV platform continuing to expand its global user base while offering more enriching content experiences, this year’s campaign returns with a stronger focus on local content and more varied libraries, catering to diverse preferences and interests with the help of over 70 trusted content partners.
      For LG Streaming Week 2025, LG Smart TV owners can dive into a new world of entertainment enriched by diverse content from leading streaming companies. From popular series and refined classical music performances to classic films and live sports, there’s plenty to explore from the comfort of home for everyone.
      Renowned for premium, award-winning drama and comedy series, feature films, groundbreaking documentaries, and kids and family entertainment, Apple TV+ is offering three months of unlimited access to Apple Originals and more for just USD 2.99 per month.* This includes the cultural phenomenon Severance, hit sci-fi favorites like Silo, acclaimed comedies like The Studio, compelling dramas like The Morning Show and Your Friends & Neighbors, and global hit film including The Gorge, The Instigators, Wolfs, The Family Plan and more. Apple TV+ also offers award-winning series for kids and families including Jane and Stillwater, and beloved Peanuts originals.
      For classical music lovers and opera enthusiasts, LG Streaming Week is offering three months free access to Deutsche Grammophone’s Stage+, a video and audio streaming service boasting a curated selection of premium concerts, operas and documentaries from around the world. This offer will be available to LG TV owners worldwide.
      Mubi, the global streaming service, distributor and production company, is offering LG TV owners complimentary three-month access to the world’s finest films. Mubi creates, curates, acquires and champions visionary films, bringing them to audiences all over the world. Catch the award-winning The Substance, starring Demi Moore, an exclusive Mubi release which became one of the most talked-about, thought-provoking and explosive films of the decade.
      For an interactive experience, especially for LG TV owners, Blacknut Cloud Gaming offers a 30-minute free play session for any of their 500+ premium games and a special EUR 1/first month subscription offer for new subscribers.
      Baby Shark World for Kids, developed by The Pinkfong Company, is offering its extensive collection of songs and stories to LG Smart TV owners worldwide for free for one month. The app provides a safe and fun experience where young learners can sing, play and learn along with their favorite characters through engaging educational content.
      As part of its ongoing efforts to deliver diverse content, LG is bringing multiple local promotions for audiences of each region, thoughtfully tailored to their language, tastes and interests. In Greece, ANT1+ is offering three months of free access to over 7,000 content titles for users, including standout local dramas like the Greek adaptation of Doctor Foster, titled Paihnidia Ekdikisis (Revenge Games).
      What’s more, Stingray is offering a free month of its engaging karaoke content, providing music enthusiasts with interactive singing experience across a variety of genres.
      To ensure more users can enjoy the benefits of LG Streaming Week, LG is offering special promotions on its industry-leading TVs throughout the campaign period. This move will let more customers explore the company’s intuitive, feature-rich webOS which delivers seamless, personalized viewing experiences. Since its launch, the ever-evolving webOS platform has become a cornerstone of LG’s innovation, supported by over 4,000 partners in 180 countries and millions of active users.
      For more information on certain LG Streaming Week offers, visit the dedicated page at LG.com. For more details on product promotions, visit LG.com.
      # # #
      * Apple TV+ offer is available in select participating markets beginning May 19 and ending July 7. Offer available on 2018-2025 LG 4K, 8K Smart TV models, StanbyME, StanbyME GO, StanbyME 2 models, 2022-2025 LG MyView Smart Monitor models, 2020-2025 LG CineBeam models in the Apple TV app. Valid only for new and qualified returning subscribers to Apple TV+ in your region. Limit one offer per TV and Apple Account. Plan automatically renews at your region’s price per month until cancelled. Requires Apple Account with payment method on file. Payment will be billed to payment method on file and can be cancelled anytime at least a day before each renewal date in your service account settings. Terms and Apple Privacy Policy apply; see the applicable terms at link hidden, please login to view. Must be the minimum age required in your country and in the country that matches the store front on which you are redeeming the offer. Compatible products and services required. Cannot be combined with other offers providing access to the same service. Apple TV+ is a service mark of Apple Inc.

    • NickL
      Super slow internet (WiFi) when streaming
      By NickL
      Hi,
      I recently bought an LG UK6500PLA TV (my first LG), but I have a difficult time streaming content (Wifi connected), e.g. Netflix series is streaming in low resolution.  The router is only 10 feet away from TV (but ethernet is not an option) and uses a 5GH frequency range.
      I have tried making a speed test at fast.com, for both the TV (through the Webbrowser) and for my laptop and iPhone. The speed test for TV showed 2.5 Mbps and my laptop and iPhone showed 110 Mbps. Can there really be such a big difference? I am starting to wonder if this might be a warranty issue?
      Do any of you guys have experience with bad Wifi reception on your LG TV or have any suggestions on how to fix it? 
       
      Br,
      Nick

WEBOS FORUMS

MORE SECTIONS

FOLLOW US ON

×
×
  • Create New...