Quantcast
Jump to content

Bugs or wrong use?


infiniter

Recommended Posts

Hello! I‘m a guy from Germany who bought his first time ever LG TV, the OLED55G19LA. Coming from a Samsung UE49KS7090 I actually expected the LG to be as good as the Samsung in regards of user interface and handling, but it‘s way worse. Well, gotta live with that. But since using it for about two weeks now, I noticed a few things. Since in my job I‘m a software tester (not for TVs, but software for users is software for users), I think I kinda have an eye for things and how they are supposed to be or not. 

Since there is only a wishlist forum and no „report your bugs here“ forum, I‘ll post my bugs directly here in hope some developer will record them on the bug tracking list.

1. Bug: Timers. When gaming on my PS5, the TV suddenly came up with ‚will switching off in 5 minutes‘. So I deactivated that timer which was on by default (why??), just to see the same message appearing again after another 4 hours (yes, on weekends gaming sessions can be long). I think this is a typical software developer flaw. The running timer isn‘t canceled when switching that option off.

2. Bug: Youtube app. When playing videos from a playlist with auto-play activated and commercials come in the middle of a video, after using the „Skip ad“ button it would randomly jump to another video, which isn‘t on the playlist. This only happens when I connect from within thr Youtube app on my iPad to my TV, select videos on the iPad which would put them onto the playlist of the TV. The TV would start playing, a commercial come and zing!, you‘re out of your currently watched video.

3. Unwanted behavior: when starting the TV, it would also wake my NAS. This isn‘t necessary. It should only wake it when I open the media player app.

4. Missing option „Start where you left off last time“: when shutting down the TV while Youtube or Netflix are running, I‘d expect it to come up again the same way. But this only happens randomly or not at all.

5. Bug: HDMI CEC. My A/V receiver is on the HDMI(ARC) port. The LG deteced it as Denon Sound Bar (how??). Switching it on together with the TV only sometimes works. Switching it off doesn‘t work at all. What works nicely is loudness control.

6. Bug: Audio interrupts. When playing a video in the media player, streaming Netflix or gaming on PS5, which is directly  connected to the TV, the audio stream via ARC would randomly be interrupted for about one second while the video continues neatlessly. I never had such with the Samsung TV. Totally new and extremely annoying bug.

7. Controversial topic: DTS audio. I learned that LG doesn‘t decode DTS in files played from the media player. But passing it through is not decoding and I don‘t think that LG would need a DTS licence to just pass it through. Of course the question would be „Why not even passing it through?“. The Samsung I used before could do that. Well, this one’s five years old and I know that current models also don‘t support DTS anymore, but perhaps they pass it through.

Link to comment
Share on other sites

  • 3 weeks later...
  • Replies 2
  • Created
  • Last Reply

Top Posters In This Topic

On 12/5/2021 at 11:15 AM, infiniter said:

7. Controversial topic: DTS audio. I learned that LG doesn‘t decode DTS in files played from the media player. But passing it through is not decoding and I don‘t think that LG would need a DTS licence to just pass it through. Of course the question would be „Why not even passing it through?“. The Samsung I used before could do that. Well, this one’s five years old and I know that current models also don‘t support DTS anymore, but perhaps they pass it through.

I have just found this out because I can't play many films - it's annoying and I agree that passthrough should be ok

Link to comment
Share on other sites

  • 2 months later...

8. Wrong message about audio: when the media player is starting to play a file with two audio tracks of which one is DTS, it will still pop up the message "Die Datei unterstützt kein Audio" which translates "This file supports no audio" which, by the way, is weird English.

About 4 months after reporting the timer bug here and to LG it still hasn't vanished. Are they actually working on webOS or not?

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Similar Topics

    • By News Reporter
      Company to Present Vision of Reimagined Technology, Lifestyles and
      Experiences as the Tradeshow Makes Offline Return

      SEOUL, Aug. 15, 2022 — LG Electronics (LG) invites consumers from around the globe to experience its latest innovations up-close and in-person at IFA 2022 in Berlin, Germany (September 2-6). Under the theme of Life, Reimagined – with the booth displaying LG’s vision of reimagined technology, rediscovered lifestyles and redefined experiences – the company will introduce an array of products that break new grounds in technology advancement as well as unique, new solutions and services designed to deliver unparalleled customer experiences.
      LG is thrilled to be returning to Berlin for IFA for the first time since 2019. Europe’s premier consumer electronics tradeshow is back on the ground in the German capital after a two-year hiatus and ready to again wow visitors from all over the world.
      During IFA 2022, visitors can discover LG’s latest innovations, and learn how the company is reimagining the customer experience, at its booth in Hall 18 at Messe Berlin. Those who cannot attend IFA in person can still explore the LG booth by checking out the LG Booth video, which will be uploaded on the LG Global YouTube channel (
      link hidden, please login to view). # # #

    • By OrlandoSux
      I'm not sure what changed (maybe my kid playing with the remote), but now when I press the TV button on my remote, I am taken to the Life's Good Hub instead of antenna TV. I have to wait for it to load and then exit the app. I never installed this app. I have reset my TV to factory settings and infuriatingly still can't get to antenna TV by pressing TV.
      Can I remove the Life's Good Hub somehow or reprogram what the button ony remote does? 
       
      My TV is a up7670puc
    • By News Reporter
      To Give Corporate Customers the Level of Protection they Demand, Company is
      Applying Reliable Anti-Eavesdropping System to Latest Digital Signage Solutions

      SEOUL, Aug. 11, 2022 — LG Electronics (LG) is introducing an innovative eavesdropping detection solution for its commercial signage products. Going forward, the cutting-edge security system will be applied to the company’s flagship models, including LG LED All-in-One, LG LED Bloc and LG MAGNIT, as well as select video walls and UHD signage products supporting webOS 4.1.
      As demand for commercial signage products expands across multiple industries, so does the need for related technologies that serve the needs of companies operating in different sectors. Although counter-surveillance is important in every sector, some entities such as corporates, government agencies, national institutions and the military prioritize confidentiality and the protection of personal information. LG, in partnership with high-tech security technology provider
      link hidden, please login to view, has addressed this growing need by installing a dedicated app that runs with GITSN’s eavesdropping detection terminal in LG’s smart signage platform, webOS. The new eavesdropping detection function displays a warning icon on screen in real time as soon as it detects any abnormal signal. The system utilizes simple icons to keep attendees updated on just how secure they are at all times. Moreover, LG’s webOS-based detection function, which can cover multiple conference/control rooms at once, analyzes every inch of a potential risk fast and accurately to alert those in charge immediately.
      “LG’s newest solution detects various potential, unexpected risks and reports it immediately, while also bringing the company’s security management up to date,” said Paik Ki-mun, senior vice president and head of the Information Display business unit of LG Electronics Business Solutions Company. “LG will continue to introduce the high-definition display solutions that not only express the most vivid colors and clear images to date, but also let consumers feel safe while they use them.”
      The latest signage solution will be available in the third quarter of 2022, starting with key markets in Middle East and Asia, with other markets to follow.
      # # #

    • By GiovanniG
      Hi! Thank you for your kind help
      I'm looking for a way to show an IP camera to LG TV, I've updated it to the latest version (WebOS).
      I really hope it is possible without buying an external HDMI box, there is any way to obtain that or install apps from USB? Thank you a lot!
       
    • By News Reporter
      One of the major trends in consumer electronics, the ‘personalized user experience’ is something LG TV owners get to enjoy every day thanks to the abundance of convenient, customizable features and lifestyle services accessible via LG’s webOS platform.
      Since its launch in 2014, webOS has continued to evolve, offering increased functionality, services and options with each new update and version release. The latest webOS UI makes 2021 and 2022 LG TVs the ultimate home entertainment hubs – able to provide an ever-growing number of lifestyle apps, easier access to recommendations with the newly launched Life’s Good Hub and seamless mobile integration with effortless content mirroring.

      Revamped to help users navigate the expansive list of services on offer, the new webOS Home Screen now includes the Life’s Good Hub section, where users can discover some of the latest lifestyle apps at the press of a button. The lifestyle section provides a curated selection of up to fifteen apps centered on improving a specific aspect of life at home, such as fitness, wellbeing or staying connected. A real time-saver, the new feature enables users to find services suited to their unique tastes and preferences, ‘handpicking’ the most relevant apps from the approximately 2,200 currently available* on the LG webOS platform.
      Another important consideration for today’s users is the mobile experience and cross-device compatibility. LG’s ThinQ app has been updated to make it easier to mirror content from mobile devices to LG TVs. Users will enjoy being able to switch from watching on their mobile to watching on the TV when playing content from a range of different sources, including major streaming services, LG Channels and LG Fitness.

      The new lifestyle content that LG continues to bring to the webOS platform shows that the company understands and appreciates the ways in which consumers’ needs and lifestyles have changed in recent times. Take RemoteMeeting, for example: an easy-to-use video conferencing solution designed with the growing ranks of remote workers – and those wanting to catch up with friends and family in other places – in mind. Setting up the app on LG TV is fast and simple as it doesn’t require connection to a laptop or PC. From August 5, users signing up to RemoteMeeting will receive a free, 6-month membership, no matter where in the world they call home.

      In an uncertain world, self-care is just as important as connecting with others, and for that LG’s latest TVs support apps such as Insight Timer. The popular meditation app is engineered to help users combat anxiety, stress and poor-quality sleep through an array of uplifting and relaxing content and wellness tools. LG 2021 and 2022 TV owners can enjoy Insight Timer free for 12-months, granting them access to 150,000 guided meditations, soothing music tracks and more.

      Fitness is a key component of achieving personal wellbeing, too, which is why LG’s latest TVs offer several apps that can help users turn their living rooms into private workout studios. 305 Fitness, which features invigorating dance workouts with music from a live DJ and popular subscription workout apps such as MaxPro, Fiit TV and Flexit, will be arriving later this year.

      Additionally, LG’s webOS 22-powered TVs will soon be welcoming the hotly-anticipated IDOLLIVE app. A dream come true for the world’s legions of K-pop fans, the app lets users stream a plethora of compelling K-pop content, including live performances, exclusive interviews and music videos, and offers subtitles in five different languages (English, Japanese, Indonesian, Mandarin and Thai).
      With an intuitive UI and a growing library of apps and services spanning entertainment, smart home management as well as personal growth and wellbeing, LG TVs with webOS continue to redefine the ‘personalized user experience’ and deliver a better life at home to consumers worldwide.
      # # #
      * App availability varies per region.

      link hidden, please login to view

×
×
  • Create New...