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sashank

Too many bugs in the new Hotstar app on Webos India

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Subtitles aren't appearing for certain shows(eg. Big Bang theory).NO option to change audio language,video quality. Certain shows are like watching snapshots at 10s interval(check Homeland). Cricket matches are having slow frames per second although i have good bandwidth and fps on my tv(LG UJ652T).  NO VIP option also.

 

 

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Sorry to hear the app is not living up to expectations, the best thing to do would be to use Hotstar's contact page to let them know of the deficiencies and ask them when they are planning on pushing out an updated version. 

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On 3/31/2019 at 9:09 PM, sashank said:

Subtitles aren't appearing for certain shows(eg. Big Bang theory).NO option to change audio language,video quality. Certain shows are like watching snapshots at 10s interval(check Homeland). Cricket matches are having slow frames per second although i have good bandwidth and fps on my tv(LG UJ652T).  NO VIP option also.

 

 

Yeah, its has a lot of bugs. Thankfully I was able to watch Game of thrones wothout any issues. I also noticed no subtitles on the big bang theory. 

Cricket matches are working fine for me. 

Homeland is playing fine with subtitles .

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On 3/31/2019 at 9:09 PM, sashank said:

NO option to change audio language, video quality. 

This is certainly very concerning. What's the average video quality on your Hotstar TV app? 

I think these issues are only temporary as it's a newly launched app. An update might be all that's needed. I also second George's suggestion to contact the Hotstar's customer care executive. 

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