After updating to the latest web browser with new user interface on LG C9, subtitles on all streaming websites disappears every 2-3mins.
Video continues to play without subs. The subtitles will re-appear if I move the magic remote but disappears again after 3mins.
Should be a widespread issue as it's also happening on Youtube.com videos with subs. Un-related but Play/Stop button on magic remote also stop working on the new browser.
By Marko D
Subtitles as well as all html elements beside video disappear on every website after 2 minutes. The only way to bring them back is to activate cursor with magic remote. This started happening around the beginning of July when new LG browser update rolled out. I managed to get around this by resetting TV to factory settings and evading browser update. This worked until 23rd of July when Web OS update came along . Thinking that problem might be solved i installed it. Turns out this update just integrated this browser error into the OS and now even after resetting to factory the problem cant be avoided. LG had just made the error which could be evaded by downgrading browser mandatory instead of fixing it. This is disgrace. If I had a company with 5 employees the update with error would have never entered circulation and even if it did I would not issue another update which would make error impossible to evade. LG has only billions of dollars and tens of thousands of employees and they do not notice such a major problem even after they have been informed by the users.
By Bobs Reviews
I watch a conservative news channel, channel 138, newsmax, and in the middle of a story commercials pop up and interrupt the story.
I've turned off LG channels plus, and add customization, and that has done no good. I canceled my cable, and signed up with Hulu to avoid the commercials. Now on top of regular TV commercials LG inserts its own garbage.
I also understand Samsung, and Sony are doing the same thing. My assumption is whoever the IPTV provider is, they are the ones inserting the commercials, and the major TV brands use the same service for all of the TV brands.
This is unacceptable. My future plan is to not buy one of these major branded TVs. It's not bad enough that we are inundated with commercials on cable, and network TV, now there are inserting commercials on an IP stream.
Disgruntled TV owner, thanks for listening.
Please post here firmware number for your WebOS set including your country or the country where you downloaded the firmware and the model of your tv set:
- 3.23.24 - Romania- 47LB730v
- 3.23.34 - Romania -47LB730v - 21.08.2014 by USB
- 4.30.09 - Romania - 47LB730v - 29.08.2014 - OTA
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