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Update the operating system on the TV


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    • By DavidSr
      We have two LG TV's that stopped connecting to our PLEX media server after the last update. TImes out saying "Checking connection speed to Raspberrypi" which the PLEX is on
      Upgraded the Mesh Routers before trying anything, still only the PLEX app doesn't work
      Our other TCL TV and Roku and TIVO still work with Plex, so this is only the LG TV's that can't connect anymore.
      Another annoying error after the last update is that any Streaming app (Amazon, Netflix, and DIsney) now fall out of the app and go back to HDMI port 1 if we pause for 30 seconds.  Which we have always done for a Bathroom break or getting drinks.
    • By News Reporter
      Company Has Established a Comprehensive, Ethically-Responsible
      Management System for Its AI-Enabled Home Appliances

      SEOUL, Feb. 15, 2024 — LG Electronics (LG) has recently achieved a significant milestone by obtaining the AI Management System (AIMS) certification (ISO/IEC 42001) from the Korean Standards Association (KSA).1 This certification demonstrates LG’s commitment to prioritizing data security and embracing responsible AI management practices throughout the entire lifecycle of its AI-powered home appliances.
      ISO/IEC 42001, a globally recognized standard established jointly by the International Organization for Standardization (ISO) and the International Electrotechnical Commission (IEC), sets out the essential requirements for governing and managing AI technologies.2 AIMS certification validates that a company has not only implemented but also maintains and continuously improves an AI Management System, demonstrating a responsible and ethical approach to developing and utilizing AI-based solutions.
      The stringent assessment criteria of ISO/IEC 42001 cover various aspects, including AI policy formulation, risk assessment, risk management, ethical compliance, regulatory responsiveness and transparency in AI management processes.
      The acquisition of AIMS certification acknowledges LG’s ongoing and systematic efforts to ensure rigorous control over potential issues related to its AI products and services, including security, fairness, transparency and accountability. Through this certification, LG aims to enhance customer trust and strengthen its competitiveness.
      Last year, LG distinguished itself as the first home appliance manufacturer to receive Deep Learning AI Verification, awarded by the independent safety science company UL for its washing machine and dryer. Additionally, LG obtained AI Safety Certification from the Korea Institute of Industrial Technology (KITECH) for the AI functionalities integrated into the LG WashTower.3
      LG actively leverages data- and AI-based research and development initiatives to realize the vision of the ‘Zero Labor Home,’ offering users a refreshingly convenient and relaxing smart home experience facilitated by LG’s advanced, AI-driven home appliances and services.
      “This certification shows that we have established a comprehensive AI management system and are committed to providing our customers with safe, responsible AI-based solutions for a better life,” said Lyu Jae-chul, president of LG Electronics Home Appliance & Air Solution Company.
      # # #
      1 The AI Management System certification (ISO/IEC 42001) from the Korean Standards Association is confined to the products produced in LG Smart Park 1, 2 in Changwon, South Korea.
      2 link hidden, please login to view
      3 The AI Safety Certification from the Korea Institute of Industrial Technology is applied to WashTower model W17NT.

    • By Maher1976
      Hi
      I have smart LG tv 2015 model 42LY760H. 
      I think I have WebOs-1 .
      I am trying to find update to download it on USB stick but I couldn't find even on lg official website. 
      Do you have any useful information or link to help me.
      Thank you 
    • By Debojit Kundu
      Hi I recently updated the software to 5.30 version, and after that I noticed a weird problem with video streaming, in general issue with internet bandwidth. Usually my b/w is ~35 mbps so that is sufficient for 4k streaming on youtube or netflix. The issue is after running for 10-15 mins if I pause the video or go backward the network speed is thrashing badly. For example when I check internet connection on netflix it shows ~30-35 mbps, but whne that problem occurs and I check the speed again I see the speed is dropped to <1mbps. Same with youtube, it can't load 4k videos anymore as the speed is ~1mbps. I can realize the problem as the thumbnails load very slow with scrolling. This problem does not get away unless I restart the TV or disconnect from wifi AP and connect back. The router always works fine I mean when I observe the problem on tv I can run videos on mobile seamlessly and see a speed of ~40 mbps on the same router. The router is kept next to the TV so I don't think it is some issue with wifi distance etc. I don't know what to do. I tried resetting but it removed all my app but it was actually not a so called "factory reset". So software version remained same. To rule out hardware problem I want to revert to previous version of the software but apparently I can't downgrade the software. Is there any other approach to load some previous version firmware?
    • By cptl
      Hi,
      My problem is that my Netflix app on my LG tv (OLED65B13LA) keeps selecting the leftmost button, it's impossible to scroll the cursor to the right to select another button. I tried resetting the tv to factory defaults - after installing Netflix again the issue is exactly the same.
      I also tried disconnecting the tv from power for a few minutes. Plus I contacted Netflix, but they said I need to contact TV manufacturer before they log a possible bug in the app :/.
      My Amazon Prime app works perfectly fine on the same tv.
      Any thoughts?
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