Quantcast
Jump to content

  • 0

Wifi Connection - password not retained


Question

Posted (edited)

I am in the process of moving my WiFi to a 4G carrier. I was testing the 4G modem and needed to move back to the Broadband modem for a day - I found that the BB password was not kept on the LGWEBOS TV.  Similarly when I moved back to the $G modem I had to re-enter that. This TV is the only device that I have which does not remember passwords

Is there a way of placing a support ticket for a change to the OS

Edited by Allan B
spelling correction

1 answer to this question

Recommended Posts

  • 0
Posted
On 8/2/2020 at 7:29 AM, Allan B said:

I am in the process of moving my WiFi to a 4G carrier. I was testing the 4G modem and needed to move back to the Broadband modem for a day - I found that the BB password was not kept on the LGWEBOS TV.  Similarly when I moved back to the $G modem I had to re-enter that. This TV is the only device that I have which does not remember passwords

Is there a way of placing a support ticket for a change to the OS

Hi @Allan B

You would have to go to the LG Customer Support on the website relevant to the country you are in to raise a ticket, this is purely a User-to-User forum.

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Answer this question...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Similar Topics

    • By Tunari
      55 LG SK8100PLA tvstä verkkokortti hajonnut. 
      Saako siihen nettiyhteyden kytkettyä usb- tai hdmiliitännän kautta jollain laitteella ?
    • By Ramesh Chand Vishwakarma
      It is unprofessional on part of LG TV that they do not resolve the basic issue of adding app gCmob in their app store.
      My 50UT80506LA LG WebOs TV does not support my office security camera system via wifi to TV.  We need (gCmob app) in list of app.
      I can't connect my office camera via Wi-Fi to LG-TV. No body in LG TV technical team is proactive in resolving the issue of customer. They are more happy to befool the customers, rather than looking for technical solution through wider thinking.
      Please talk to you top management and make a visit to our office to understand the customers plight..
      Please respond to customers needs.
      Regards,
      Ramesh Chand Vishwakarma
      MD/CEO
      DeGicon Pro Iternatiuonal Pvt. Ltd.
      Noida, UP
      +91 9910246766
      Receipt of LG TV from Om Prakash Yadav.pdf
    • Guest
      By Guest
      I recently bought a new router (Unify Dream Router) and after a couple of weeks of struggle, I managed to set it up with my ISP's VDSL connection (FFTC) using a third party modem in bridge mode (NETGEAR D6400).
      Everything seemed to be working fine until I realised I couldn't open the Netflix app on my LG Smart TV. After a bit of investigation, I realised nothing except for YouTube and the Browser was working. Just to make this clear: the WiFi connects fine, I can access all websites through the LG Browser, and I have no issues with YouTube, but nothing else works.
      All the regular streaming apps fail to open and, most importantly, the LG Content Store fails to load. Before I fixed my network, the tv was working fine. If I switch to my phone's hotspot, everything works fine.
      Things that I've tried:
      factory resetting the tv leaving the tv unplugged to delete cache using google's DNS on the TV using a wired connection  Having said so, I am so lost that I would be happy to try anything again.
    • By Trung Hiếu Trần
      Specs: LG OLED 55C3
      Router speed: 250mbps
      System: webOS 2.3
      I have an issue with the connection when testing the speed via the web browser in webOS. Both Ethernet and Wi-Fi connections (I also used 5 GHz) have very low speed: 17 Mbps. I tried changing to use USB to LAN (USB 2.0) to at least reach 100 Mbps, but it doesn't seem to be working.
      Any ideas on how to fix it?


    • Solution For That Pollution
    • By loafty
      Tv  connects to wifi and can stay connected for couple of days then I will switch tv on and internet (wifi) will be disconnected so go to connect up again and tv can't find any networks so turn off and unplug from power wait 5 to 10 minutes then plug all back in go to wifi settings might be lucky to find my network select and enter password and works again. Only thing is I got a different modem from internet provider and they have told me that the modem is working fine but I have never had an issue like this with tv before. Tv states wifi is turned off but I can't find anywhere that I can turn wifi on in the tv, does anyone know ?? Tried calling LG didn't get much help at all, I am 71 years old and just want my tv working the way it should so hope someone can help. Thanks
  • Similar Tagged Content

×
×
  • Create New...