Quantcast
Jump to content



  • Own an LG TV or webOS device? Join our Forum!

    Register now to gain access to our webOS user support forum. Once registered and logged in, you will be able to post a user to user support request topic to this site or reply to existing topics posted by other users. You can also take part in our other webOS user forums. You'll be able to customize your profile, receive reputation points, while also communicating with other members via your own private inbox, plus much more!

  • 0
Allan B

Wifi Connection - password not retained

Question

I am in the process of moving my WiFi to a 4G carrier. I was testing the 4G modem and needed to move back to the Broadband modem for a day - I found that the BB password was not kept on the LGWEBOS TV.  Similarly when I moved back to the $G modem I had to re-enter that. This TV is the only device that I have which does not remember passwords

Is there a way of placing a support ticket for a change to the OS

Edited by Allan B
spelling correction

Share this post


Link to post
Share on other sites

1 answer to this question

Recommended Posts

  • 0
On 8/2/2020 at 7:29 AM, Allan B said:

I am in the process of moving my WiFi to a 4G carrier. I was testing the 4G modem and needed to move back to the Broadband modem for a day - I found that the BB password was not kept on the LGWEBOS TV.  Similarly when I moved back to the $G modem I had to re-enter that. This TV is the only device that I have which does not remember passwords

Is there a way of placing a support ticket for a change to the OS

Hi @Allan B

You would have to go to the LG Customer Support on the website relevant to the country you are in to raise a ticket, this is purely a User-to-User forum.

Share this post


Link to post
Share on other sites


Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Answer this question...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.


  • Similar Topics

    • By Yaswanth
      Looking for airtel Xstream app for webOs in LG554T. Please add it. This app is available in google play store & app store
    • By NewsDummy
      TCL is resurrecting the Palm brand with a brand-new Palm, Inc. based in California. As we reported last week,
      link hidden, please login to view late last year, although at the time it wasn't clear what the company had planned. It's not at all clear what TCL intends to do with the Palm brand, although they seem to recognize the history that the brand carries. Says TCL:

      Palm has always carried a lot of affect and emotions. That's why TCL has set the direction to rebuild the brand involving Palm's very own community, making it the largest scale crowd-sourced project ever seen in the industry.
      Where TCL's Alcatel Onetouch has long produced
      link hidden, please login to view, and it seems that TCL wants Palm to be a division that produces "a more-advanced device", with "breakthrough innovations" across the hardware, software, and even sales models. TCL's full weight will be behind Palm, touting 5000 engineers and 7 research-and-development centers around the world. When we'll see more from TCL and Palm isn't clear, but we do know one thing: Palm is coming back.

      link hidden, please login to view, with Palm being founded as an independent company in 1992, being bought by US Robotics in 1995, and then 3Com in 1996, being spun off in 2000, split in half in 2002 and renamed PalmOne, merged with Handspring in 2003, rebranding as Palm, launching webOS in 2009, selling to HP in 2010, getting canceled in 2011, webOS getting open sourced in 2012, and the remnants of the Palm company (minus the branding) being sold to LG in 2013. It's rare that a company receives a second life as Palm did, and rarer still to be revived after being left for dead. Regardless, the Palm brand carries a lot of emotion for many, so it's good to see it coming back and we hope TCL produces a phone that's worthy of the name Palm.

      link hidden, please login to view

      link hidden, please login to view
    • By Spinderella
      Hii can someone help me please. My wifi is not connecting on  my LG webos TV LJ5500 smart tv. I cannot even screen share either. Neither with miracast or wifi direct. .any suggestions pls
    • By ljjones
      OLED65B8 webOS browser won't accept password for Amazon.com account.  Winows Chrome on desktop or Android phone both sign in normally.
      I have several other account sign-ins that do the same thing -- work on desktop but not on TV.  What's going on?
    • By colin beech
      Hello to all
      I  have just recently purchased two LG49lx761h tv's  it works great but did not realise that they were hospitality tvs , would like some help on how to enable on normal menus and how to get network settings displayed in the general tab have downloaded lots of pdf files but seems i might need to create or edit files would be great to have some help as not familiar with pro centric or webos systems. can i download some programs to create these files or do i have to use clone function on tv via usb to extract data from tv then edit them on some software. 
      look forward to your help
       
      regards colin
       
       
  • Similar Tagged Content

    • By cali086
      Hi, I have an LG WebOS Smart TV that after the last firmware update the Wi-Fi Connection stop working properly. When I try to connect to my network, it will instantly disconnect or it will freeze my TV.
      Model: LG 55UF6450-UA (bought it on November 2015)
      Firmware: 03.16.00
      Also, I don't know if it is relevant but my TV is a US version that now I have it with me in Costa Rica, Central America.
      I've tried everything posted on the internet and forums:
      - Connecting to my cellphones hotspot (worked for about 5 min the first time I try it and then stop working and would work again when I tried to reconnect).
      - Change the DNS to google's DNS. (Once I was able to do it but didn't fix the issue, and also first I need to be able to connect to a network for the TV to enable the option for changing manually to static ip's).
      - Doing factory reset won't fix it.
      - Changing the Country/Region/Time zone won't fix it.
      - Changing to manual time won't fix it.
      - Can't do the downgrade procedure posted on this forum for two reasons: because you need to be able to connect to the wifi or via ethernet and it isn't working, and also I can't find an older versión of my firmware.
      I am pretty sure that I need to downgrade or even just do a fresh installation of the actual the firmware, but I can't find the right way to do it. Maybe with an LG service remote? but again, I need to first get on my hands a working firmware version for my TV right?
      Any recommendations?
       
    • By Salem874
      I have an LG 43UK6300PLB TV, connected via Wifi to my home network.
      Now, this may be an abnormal setup, so i get it may be unique, but i have two main wifi hotspots in my home. One from my BT Smart Hub, but i also have a pair of TP-Link Deco P9's running in Access Point mode to offer wider wifi coverage in a mesh setup.
      I'd obviously prefer for the TV to connect to the P9 Network as the nearest AP is nearer to the TV that he BT one, but when i do the LG Smart App for some reason cannot see the TV, which it should as the Mesh network is running in AP mode (so alongside the BT DHCP).
      Can anyone provide any tips?
    • By Gerontius
      I'm trying to open up a web browser on our new 43UM750 OPLA set. On this webos site the instructions are clear "To open the web browser click on the home button on the remote, and select the button on the screen that appears as 3 diagonal dashes" they start.
      But when I push my home button, there is no sign of those three dashes.
      What am I doing wrong? Or are those instructions  out of date? Or is there something not mentioned there that I need to do to make those three dashes appear?
    • By Arnaud
      Hi
      I own a 55UG870V smart tv with firmware that has recently been updated to 04.05.80
      Since this update, Wifi is non functionnal each time I start the TV.
      I have to deactivate WIFI and reactivate it and then the TV reconnects without issue.
      ( trying to reconnect without deactivate/reactivate doeqn't work)
      Is this a bug ?
      Does anyone suffer the same issue ?
       
      Thank you
      Regards


×
×
  • Create New...