Quantcast
Jump to content

  • 1

LG 49U67V TV internet connection speed issue.


Mak

Question

Hi everyone. I have a LG 49U67V TV. 

I updated my internet connection to  fiber 100Mbps. My new router  uses both 2.4 & 5.0GHz frequencies. With my mobile phone I check my Internet speed with fast.com and it is 100Mbps. My TV connected also via WiFi in the same network can't reach with fast.com more than 12Mbps. What is the problem? Does my TV not support higher speeds? 

If I change the router settings to transmit only in the 2.4GHz frequency, would something change? Would I loose speed in other devices such us my laptop and phones? 

No can't connect via cable to the router. And I'm afraid to pay 50€ or more for a power connection 

I tried something else. I connected my  tplink WiFi range extender and then via ethernet cable my TV to this range extender. The problem here is that also the range extender can't reach more than 15 Mbps of speed. I tried to conect my phone to the extender and the result was the same the extender did not achieve more than 15Mbps in fast.com. So the extender had also issues achieving the speed of the ne router 

 

Link to comment
Share on other sites

1 answer to this question

Recommended Posts

  • 0

@mac It sounds more like a router (network) issue rather than a TV issue.

First, can you post your router make and model, and your country and area, and your ISP company. Do you have the ability to log into this router as admin?

Secondly, is this a FTTP (Fibre to the premises), or one of those "HFC" setups (Hybrid Fibre Coaxial)?

By the way, the 5GHz WiFi band is capable of much faster connection speeds than the 2.4 (so don't disable the 5GHz), BUT it will depend on the distance between the TV and the router, AND what channel you are using within that band (as there may be other neighbours all using, say 44, and you might be on that too, causing signal quality issues. Also, avoid using a channel number above 100, as some TV's do not work well with that. The channel numbers are in the WiFi advanced settings for each band. You can try channel 36.

To check signal quality, and other channels interfering/clashing with yours, use your laptop, and download this utility, unzip it in its own folder, and double click on the executable  (your home network SSID's will show up as the strongest ones usually :

link hidden, please login to view

Edited by td47
typo and clarification
Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Answer this question...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Similar Topics

    • By Phil7108
      We recently subscribed to Paramount Plus to catch up on episodes we lost when our COX CONTOUR DVR died. Frequently when streaming an episode,the playback will suddenly freeze. If we try to go back, using the "undo" key, we can sometimes get the playback to resume, but it has rewound abp=out 10 minutes. After resuming playback, it will frequently freeze again. My wife is so frustrated, she wants to cancel Paramount. Any suggestions appreciated!
    • By Wingwalker
      LG Television.   Device ID: LG24-K8LPN2   Rowridge transmitter -  BH22 (Dorset)     I purchased a new LG television last week from Curry's but am having a repeated issue on the Freeview channels. The issue is that despite several attempts at clearing the memory and doing an automatic retune on digital channels - after an overnight switch off, they have all gone again by morning.    I can view everything as normal during the daytime - including if the television has been turned off for a number of hours. The issue arises when I turn on the TV the following day after it has been turned off overnight. I am continuously left with just five channels starting at number 301 as per the image below.     I have a set top box from BT and have tried retuning the TV both with the box connected, and without. The results are the same each time, no matter what I try. Daytime all is well, but after an overnight period I am left with the screen above.     As you can see from the image below, everything is as it should be after yet another retuning session this morning. Please can you help?      
    • By Wingwalker
      LG Television.   Device ID: LG24-K8LPN2   Rowridge transmitter -  BH22 (Dorset)     I purchased a new 50" LG television a couple of weeks ago from Curry's but am having a repeated issue on the Freeview channels. The issue is that despite several attempts at clearing the memory and doing an automatic retune on digital channels - after an overnight switch off, they have all gone again by morning.    I can view everything as normal during the daytime - including if the television has been turned off for a number of hours. The issue arises when I turn on the TV the following day after it has been turned off overnight. I am continuously left with just five channels starting at number 301 as per the image below.     I have a set top box from BT and have tried retuning the TV both with the box connected, and without. The results are the same each time, no matter what I try. Daytime all is well, but after an overnight period I am left with the screen above.     As you can see from the image below, everything is as it should be after yet another retuning session this morning.        My previous TV was a JVC Fire and used to stop receiving the Freeview signal just after 1am each morning. I did a bit of googling and found out it was an energy saving thing to ensure the TV isn't left on all night if you fall asleep in front of it. With the Fire TV was there was a way to override this in the settings, although I never did anything about it as 99% of the time I was already in bed and therefore not a problem. I'm wondering therefore if this issue on my LG unit is in some kind of similar vein and just needs something to tell it to stop doing this reset???    Can anyone help me please as I'm getting sick of doing an auto tune every morning.    Many thanks in advance.   David. 
    • By jcol5786
      Hello,
      A few years ago I bought a 43" LG Model 43UK6200PUA, manufactured in 2018. I'm from Canada but I purchased this TV in the US. It was a store demo unit on for a great price. I took it home to Canada, set the location to Canada and setup up in our bedroom.  It has been working fine with our Fiber TV service as well as Netflix, Amazon etc. We also to have a 60" LG TV in the living room which was purchased in Canada. This TV is similar in age to the one in the bedroom. Recently I started watching the LG channels on the living room  TV. I hadn't really paid much attention to them before but now I enjoy them. My problem is that the LG channels do not work on the bedroom TV. I suspect because it was purchased in the US but located in Canada. With the location set to Canada the LG channel guide populates and shows what's on however when I select a program I get the following message.
      LG Channels can't be serviced if a user changes 'LG Service Country' from Settings. In order to use LG Channels service, please restore 'LG Service Country' to its condition of original purchase
      So if I change the location to the US I get this message.
      Sorry, LG Channels is not available in your location. Please set your location to your current location in the settings. If you are in the service area, please visit www.lgappstv.com for help.
      As you can see the messages sort of contradict each other also the website mentioned www.lgappstv.com is not working. I suspect that the location for this TV is set to the US at some deeper level. Any help would be greatly appreciated.
    • By Trung Hiếu Trần
      Specs: LG OLED 55C3
      Router speed: 250mbps
      System: webOS 2.3
      I have an issue with the connection when testing the speed via the web browser in webOS. Both Ethernet and Wi-Fi connections (I also used 5 GHz) have very low speed: 17 Mbps. I tried changing to use USB to LAN (USB 2.0) to at least reach 100 Mbps, but it doesn't seem to be working.
      Any ideas on how to fix it?


  • Similar Tagged Content

×
×
  • Create New...